[SOLVED] PC Freezing and Restarting

[noahjon123]

Recently my PC has been restarting and freezing while both surfing the web and gaming. It doesn't seem to matter what's going on.

Recently I upgraded from 1x Stick of 8GB RAM to 2x 8GB RAM sticks and bought a new HDD. I don't know if either of those could effect it.

Specs:
Motherboard - B450M DS3H
CPU - AMD Ryzen 7 2700x
GPU - GTX 1060 3gb
RAM - Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3000MHz
PSU - SeaSonic 520W Bronze PSU
HDD - 5TB WD Black

 

[terry4536]

Check your memory for compatibility problems. Is all of the memory showing up and at the correct frequency?

CPU-Z is a good way to check (under the memory tab).

 

[terry4536]

You can also run Memtest86 to detect memory errors.

https://www.memtest86.com/

Here is a video on how to use Memtest 86.

https://www.overclockersclub.com/guides/memtest86_memory_guide/

 

[terry4536]

The other possibility is a corrupted device driver, corrupted or missing Windows system file, or a corrupted BIOS.

The problem with fixing freezes is that there are so many things that can cause it.

Start by updating the device drivers. Then check the system, and if necessary update the motherboard chipset driver, BIOS . Then check the system, and if necessary reinstall Windows.

 

[noahjon123]

The other possibility is a corrupted device driver, corrupted or missing Windows system file, or a corrupted BIOS.

The problem with fixing freezes is that there are so many things that can cause it.

Start by updating the device drivers. Then check the system, and if necessary update the motherboard chipset driver, BIOS . Then check the system, and if necessary reinstall Windows.

So I ran the Memtest (Passed), I reinstalled windows. I did pretty much everything you said.. It's still happening though.

 

[noahjon123]

https://gyazo.com/be5a17afa57d1d2ed04936e60a2d79e1

Those are my CPU-Z results too,

 

[terry4536]

Did you update the graphics driver?

Did you update the motherboard chip set driver?

Did you update the motherboard BIOS?

Did you do the fresh install of windows 10?


The motherboard drivers can be downloaded here.

https://www.gigabyte.com/Motherboard/B450M-DS3H-rev-10#support-dl-driver

The graphics card drivers can be downloaded and installed from this link.

http://www.geforce.com/drivers

 

[terry4536]

Once you get the freezing issue under control, boot into the BIOS and enable XMP. Then select the memory profile for your Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3000MHz memory. Because right now you are running 16 GB of RAMat 2400 MHz.

 

[terry4536]

The current latest BIOS version is F3. It can be downloaded below.

F3

8.38 MB
2018/12/26

https://www.gigabyte.com/Motherboard/B450M-DS3H-rev-10#support-dl-bios

The Manual can be downloaded here. It will detail the BIOS update procedure for your motherboard.

https://www.gigabyte.com/Motherboard/B450M-DS3H-rev-10#support-manual