Question PC freezing bug persists even after PC reset ?

[johnbl]

net.exe gives me
"The syntax of this command is:

NET STOP
service"

it means you did not include the quotes
type
net.exe stop "plug and play"

the quotes are required since "plug and play" is the service name and it has stupid embedded spaces. Otherwise, the command thinks will use each space to indicate another command line argument.

 

[johnbl]

the 2 last links don't work it seems

ok, looks like you will have to find it directly on the dell site.
I used your system name and manually looked up the drivers/bios for
dell xps 8940 desktop drivers

looks like the device was part of bios for intel ddt
(intel dynamic tuning technology)

 

[maxim45001]

ok, looks like you will have to find it directly on the dell site.
I used your system name and manually looked up the drivers/bios for
dell xps 8940 desktop drivers

looks like the device was part of bios for intel ddt
(intel dynamic tuning technology)

I already installed the 3 drivers the dell site scanned and found for my pc .

https://imgur.com/a/Mlgm9bu

View: https://imgur.com/a/Mlgm9bu

Should I manually download what you said as well ? PC is up to date

 

[johnbl]

Well, the system will continue to attempt to install a driver for the unknown device if the windows plug and play service is running.

Best option is to install what is missing. second option would be to go into bios and disable what ever intel option is providing the functionality. Something related to intel application optimization (intel apo) or intel dynamic tuning technology (intel dtt).

net.exe stop "plug and play"
will only disable plug and play until you run
net start "plug and play"
or reboot. ( it should prevent plug and play searching for the driver and attempting to download while the plug and play service is stopped)

 

[maxim45001]

Well, the system will continue to attempt to install a driver for the unknown device if the windows plug and play service is running.

Best option is to install what is missing. second option would be to go into bios and disable what ever intel option is providing the functionality. Something related to intel application optimization (intel apo) or intel dynamic tuning technology (intel dtt).

net.exe stop "plug and play"
will only disable plug and play until you run
net start "plug and play"
or reboot. ( it should prevent plug and play searching for the driver and attempting to download while the plug and play service is stopped)

Oh that makes a lot of sense ...I sadly don't even know what that unknown device is ...dell scanning software didn't help either . So my only chance is exploring the BIOS / UEFI