PC freezing | New Cpu

[Charlesoff2]

So I upgraded from an intel i3 today to an i5-4690k, and for the first 5 min everything was going well. After that it froze, and could only be fixed by switching off the power supply. Sometimes it makes a weird noise from my headset while freezing also. Please help me as I know it isn't a faulty CPU since this is the 2nd i5-4690k I've tested since I had probs with the first one sent to me. Sometimes the monitors go to no signal then come back after. This didn't start until after I installed the new CPU


Specs:
CPU -
(OLD) i3 4130 LGA 1150 3.4 ghz dual core

(NEW) i5-4690k LGA 1150 3.5 ghz quad core

MB - IMP-67 LGA 1150 motherboard

RAM - 8GB DDR3 1600mhz Single Channel

GPU - Asus Dual Fan OC 6GB Gtx 1060

Power Supply - EVGA 500w 80+ Certified

My highest temp for my CPU while playing some games was about 50, and the highest RPM was around 1500, and my highest temp for the gpu was about 40, and the highest rpm was 1700

I don't think it's a PSU prob since I just got this last week, and it performed perfectly until I upgraded the cpu.

Please help me, and thank you for reading this

~ Charlie

 

[Karadjgne]

Have you updated the bios? The old bios might not have all the instruction sets and cmos needed by the new cpu.

 

[Charlesoff2]

how?

 

[Charlesoff2]

Have you updated the bios? The old bios might not have all the instruction sets and cmos needed by the new cpu.

How would I do that? Btw I am using a prebuilt hp 500-267c. Then upgraded it to what it is now. AKA the power supply, CPU, and gpu

 

[kraelic]

http://support.hp.com/us-en/document/c04058832

Seems like the haswell refresh is not on the supported cpu list, and not seeing a bios update either. Would say you need to drop to an i5 4670 non k in it.

 

[Charlesoff2]

http://support.hp.com/us-en/document/c04058832

Seems like the haswell refresh is not on the supported cpu list, and not seeing a bios update either. Would say you need to drop to an i5 4670 non k in it.

Idk it can handle simple tasks such as using the internet but once under a higher load the pc freezes. I also called HP support and they said the cpu should be compatible with my pc.

 

[Karadjgne]

You'll need to go to the HP support website and look for the latest bios updates. They'll have directions on how to do it. Many of those older pages aren't upgraded, so itay be that at the time that pc was built the bios didn't support the Haswell refresh, but later revisions do, which explains conflicting info.

 

[Charlesoff2]

You'll need to go to the HP support website and look for the latest bios updates. They'll have directions on how to do it. Many of those older pages aren't upgraded, so itay be that at the time that pc was built the bios didn't support the Haswell refresh, but later revisions do, which explains conflicting info.

I could not find a bios update. I've been reading around and came upon something called a cmos reset, and wondering how to do this.

 

[Karadjgne]

If you look at the motherboard closely, somewhere towards the front of the case, probably right smack under the gpu, you'll see a watch battery. Make sure the pc is unplugged during this entire time the case side is open.
Pull out whatever you need to get to that battery. Pull the battery out. Push the power button and hold for 15 seconds. Replace the battery, replace the stuff you pulled out, close case, power up.

You can't miss the battery, its the size of a 25¢ coin.

 

[Charlesoff2]

If you look at the motherboard closely, somewhere towards the front of the case, probably right smack under the gpu, you'll see a watch battery. Make sure the pc is unplugged during this entire time the case side is open.
Pull out whatever you need to get to that battery. Pull the battery out. Push the power button and hold for 15 seconds. Replace the battery, replace the stuff you pulled out, close case, power up.

You can't miss the battery, its the size of a 25¢ coin.

I think something might be wrong with the GPU. I changed the processor back to the i3 and I had the same problem. But after taking out my gtx 1060 and using intergrated graphics it ran perfectly fine, no freezing or anything.

 

[Karadjgne]

Ok. Nvidia recently had issues with it latest batch of drivers, so try this. Go to nvidia website and look up the drivers for your particular gpu. But don't install the latest. Look at the list for driver releases and dl a copy direct to desktop of a version 3-4 older than current. That done, get the driver deleter utility from guru3d and follow the safe mode directions for a full delete of any drivers currently loaded for nvidia. Then full clean install the older drivers previously downloaded to desktop. If prompted to update to current release, refuse, just keep the older driver set for a while.. Hopefully this'll fix the issue, if not it could possibly be a hardware problem with the gpu or possibly the mobo itself. Try the drivers first, costs nothing but a little time.

 

[Charlesoff2]

Ok. Nvidia recently had issues with it latest batch of drivers, so try this. Go to nvidia website and look up the drivers for your particular gpu. But don't install the latest. Look at the list for driver releases and dl a copy direct to desktop of a version 3-4 older than current. That done, get the driver deleter utility from guru3d and follow the safe mode directions for a full delete of any drivers currently loaded for nvidia. Then full clean install the older drivers previously downloaded to desktop. If prompted to update to current release, refuse, just keep the older driver set for a while.. Hopefully this'll fix the issue, if not it could possibly be a hardware problem with the gpu or possibly the mobo itself. Try the drivers first, costs nothing but a little time.

It didn't work. It is 100% the gpu's fault. I'm just gonna try to get a refund or something. I'm currently using a gtx 750ti, until I can get a new one. Thanks for trying to help me though.

 

[Karadjgne]

Np