PC freezing/not responding and running incredibly slow

[Jlowe96]

Hi, for the last few day my pc has gone from running very fast, to being barely usable, clicking on literally anything will lead to a good 20 seconds of freezing at least, opening any program will cause it to freeze for several minutes, and will show a 'program is not responding' message (clicking close the program will just freeze again) and my mouse cursor pretty much stays a spinning blue circle.

The first time I can remember this starting was when skyrim SE was released, it went really slow after playing that. I've tried running scan but they keep freezing, even trying to open task manager freezes it.

Also rebooting the pc will lead to the windows 10 loading screen for around 15-20 minutes.

Please help me try to figure this out, thanks.

Specs


-CPU: Intel Core 15-3450 3.10GHz, 4 cores, 4 logical processors
-Mother Board: Acer Predator G3620
-RAM: 8.00GB Dual Channel DDR3 @ 665MHz
-GPU: 1535MB NVIDIA GeForce GT 645
-PSU: FSP Non-modular 500W Power Supply (Bronze 80 Plus Certified)
-Shipped with Windows 7 64bit (just upgraded to Windows 10)

 

[Dikyashi]

Hi OP,

When did you upgrade to windows 10.Was it a fresh install or did you update to windows 10 from win7 windows update?

 

[Snipergod87]

What hard drive or SSD do you have, this sounds like it could be a failing HDD.

 

[Jlowe96]

Hi OP,

When did you upgrade to windows 10.Was it a fresh install or did you update to windows 10 from win7 windows update?

I just got the free Windows 10 update, wasn't that recent, around 2 months ago

 

[Jlowe96]

What hard drive or SSD do you have, this sounds like it could be a failing HDD.

sorry i didn't mean to down vote you, was on mobile and could figure out how to reply...

To answer your question, i have a seagate 2tb HDD, how can i check if this is the problem?

 

[Snipergod87]

Crystal Disk Info can be used to view SMART attributes which can help diagnose a hard drive.

 

[Jlowe96]

Crystal Disk Info can be used to view SMART attributes which can help diagnose a hard drive.

Ok, so I ran Crystal Disk and my drive has a health status of 'caution', but other than that I'm not really sure what it is I'm looking at, which things should i be checking?

 

[Snipergod87]

What values are "caution"?

 

[Jlowe96]

What values are "caution"?

Well there's 3 attributes with a yellow marker:

-Reallocated sector count, raw values 78
-Current pending sector count, raw values 240
-Uncorrectable sector count, raw values 240

 

[Jlowe96]

What values are "caution"?

Oh just one other thing, yesterday after I came back to my pc, it was running perfectly, not freezes at all, I was able to run A scans and crystal disk.

Today I have gone to use it and it has gone back to freezing and being unusable, I'm currently trying to sort it, I've just tried to restart in safe mode, but upon restarting windows has started a drive scan, it's currently on a Windows screen with a message 'scanning and repairing (D: 75% complete.

So think you could be right about the drive...

 

[Snipergod87]

It does seem so, What I would do first is backup and important data, then use SeaTools for DOS to boot to a USB (or CD) and scan the disk for errors with a long generic test (this make take a few hours). If it is bad SeaTools will show it and give you a code which may be needed for submitting a RMA.