Question PC freezing when SSD under load.

[duchuy613]

I have windows 10 installed on my SSD, Kingston SV300S37A 120GB.

It's working fine normally. However, whenever the SSD is under load, ie. copying/writing, or playing games, my whole PC start freezing, slowing, and being unresponsive in general.

What is going on with my SSD?

 

[Nemesia]

Which one is it? When the SSD is under load or when you're playing games? When you play games your SSD doesn't really work hard at all.

Your issue could be something else than your SSD.

What is your Power Supply?

 

[duchuy613]

It's freezing when my SSD is under load. Both while writing AND playing.

The same game works fine on my other 2 HDD. Copied it to SSD and my PC keep freezing when playing it on the SSD. It doesn't freeze instantly, only after the game is loading and put some stress on the drive.

And my PSU is an ACBel 500w, more than enough for my system.

 

[Nemesia]

It's freezing when my SSD is under load. Both while writing AND playing.

The same game works fine on my other 2 HDD. Copied it to SSD and my PC keep freezing when playing it on the SSD. It doesn't freeze instantly, only after the game is loading and put some stress on the drive.

And my PSU is an ACBel 500w, more than enough for my system.

Unfortunately when you have a PSU it's not about the Watts. It's about the brand and model and the quality of the PSU.

The AcBel PSU is one garbage PSU. It's a fire starter. It's probably not even giving you 250 Watts of power from the 500 it claims it can do.

Have you checked the temperature of your SSD when it's working? You should be able to see the temperature with Crystaldiskinfo. Use Crystaldiskinfo to look at the health of the SSD too.

 

[duchuy613]

Unfortunately when you have a PSU it's not about the Watts. It's about the brand and model and the quality of the PSU.

The AcBel PSU is one garbage PSU. It's a fire starter. It's probably not even giving you 250 Watts of power from the 500 it claims it can do.

Have you checked the temperature of your SSD when it's working? You should be able to see the temperature with Crystaldiskinfo. Use Crystaldiskinfo to look at the health of the SSD too.

Pretty sure AcBel PSU is not that bad. Bought this one together with a friend who also bought a Cooler Master, and his died. While I've been using this one for 5 years+ and had no issue with it. Pretty sure they're the supplier for Dell, HP, Lenovo, Apple, and some other brands too.

That said, my SSD temp is normal, only 45C+ when under load. Everything is fine in disk info too. That's why I have to ask on here. It's either something is wrong with the SSD or with my Windows 10.

 

[Nemesia]

Pretty sure AcBel PSU is not that bad. Bought this one together with a friend who also bought a Cooler Master, and his died. While I've been using this one for 5 years+ and had no issue with it. Pretty sure they're the supplier for Dell, HP, Lenovo, Apple, and some other brands too.

That said, my SSD temp is normal, only 45C+ when under load. Everything is fine in disk info too. That's why I have to ask on here. It's either something is wrong with the SSD or with my Windows 10.

Well you're not wrong about AcBel but only a few of their series are not horrible and since you did not tell me the model you have I have no way to tell if you bought a good one. It's just that in my PSU tier lists the series I see for AcBel is in the "Do not buy. Stay away from this unless you want to start cooking something". Do you mind telling me what the model is? AcBel M8? AcBel pyrotechnics?

Install CrystalDiskInfo - https://crystalmark.info/en/software/crystaldiskinfo/

This will tell you if you have an issue with your drive health.

If you can open the case while the PC is off and PSU unplugged from the wall and look at the SSD cable connection.

 

[duchuy613]

Well you're not wrong about AcBel but only a few of their series are not horrible and since you did not tell me the model you have I have no way to tell if you bought a good one. It's just that in my PSU tier lists the series I see for AcBel is in the "Do not buy. Stay away from this unless you want to start cooking something". Do you mind telling me what the model is? AcBel M8? AcBel pyrotechnics?

Install CrystalDiskInfo - https://crystalmark.info/en/software/crystaldiskinfo/

This will tell you if you have an issue with your drive health.

If you can open the case while the PC is off and PSU unplugged from the wall and look at the SSD cable connection.

It's an iPower 510. I think it's discontinued by now, but iPower series is famous for being stable in my country.

I checked both the disk info and the sata cable before I posted here, my PC is an open case since I switch out parts quite frequently.

The disk info showed nothing wrong, even the disk mark showed that my read/write speed is normal. It doesn't freeze or anything while running disk mark testing either. Which is why I'm suspecting something is wrong with the SSD or my Windows.
It only freezes when I play heavy games on my SSD, lighter games have no issue. Also happens only when I'm copying large volume to the SSD.

Edit: There's less freezing when writing on the SSD, mostly just PC being unresponsive. I'm suspecting that it has something to do with windows being installed on the drive.