Question PC froze and now one of my RAM sticks doesn't allow me to boot ?

[zombie1801]

So I was just playing Black Ops 6 Zombies and my pc freezes and starts blasting my ear drums with an awful noise. I had to hard restart my pc, and when i did, it wouldnt turn back on. I noticed the orange DRAM light was on and then I made sure to check each and every slot with both ram sticks to discover what was wrong, and I found that one stick would not let me boot if it was either by itself, or in dual channel with the other one. The working one also only boots when in the A2 slot, and not A1. So I was hoping I'd be able to understand why this might happen, and what I may have done wrong to have this happen.

I'm really hoping its just the stick, and if theres anything i can do to fix it or if I just have to try and get a replacement. I think i remember enabling DOCP I or DOCP II in my BIOS and setting the speed to its advertised amount, but thats it. If its worth mentioning, I've experienced crashing here and there which I want to attribute to my PSUs wattage (750), but not totally sure. I also enabled a curve optimizer for my Ryzen 7 7700x, if that could've had anything to affect it. Thanks to anyone able to help me out.

My build is as follows,

MOBO: ASUS TUF Gaming B650-PLUS WiFi
CPU: AMD Ryzen 7 7700X 8-Core, 16-Thread
GPU: MSI GeForce RTX 4070 Ti Super 16G Ventus 3X Black OC
RAM: CORSAIR VENGEANCE RGB DDR5 RAM 32GB (2x16GB) 6400MHz CL36
PSU: EVGA 220-GA-0750-X1 Super Nova 750 Ga, 80 Plus Gold 750W

Let me know if I need to add any more info, I'm new here

 

[Lutfij]

MOBO: ASUS TUF Gaming B650-PLUS WiFi
What BIOS version are you on?

RAM: CORSAIR VENGEANCE RGB DDR5 RAM 32GB (2x16GB) 6400MHz CL36
Got a link to the ram kit?

The working one also only boots when in the A2 slot, and not A1
Per your motherboard manual, if you're working with one stick of ram, then A2 is the slot to populate. Two sticks then you populate slots A2 and B2.

and if theres anything i can do to fix it or if I just have to try and get a replacement.
if your ram is the issue, then you contact seller/Corsair to initiate an RMA.


PSU: EVGA 220-GA-0750-X1 Super Nova 750 Ga, 80 Plus Gold 750W
+
If its worth mentioning, I've experienced crashing here and there which I want to attribute to my PSUs wattage (750), but not totally sure.
How old is the PSU in your build?

Does this issue only crop up with Black Ops 6 Zombies?

 

[zombie1801]

MOBO: ASUS TUF Gaming B650-PLUS WiFi
What BIOS version are you on?

RAM: CORSAIR VENGEANCE RGB DDR5 RAM 32GB (2x16GB) 6400MHz CL36
Got a link to the ram kit?

The working one also only boots when in the A2 slot, and not A1
Per your motherboard manual, if you're working with one stick of ram, then A2 is the slot to populate. Two sticks then you populate slots A2 and B2.

and if theres anything i can do to fix it or if I just have to try and get a replacement.
if your ram is the issue, then you contact seller/Corsair to initiate an RMA.


PSU: EVGA 220-GA-0750-X1 Super Nova 750 Ga, 80 Plus Gold 750W
+
If its worth mentioning, I've experienced crashing here and there which I want to attribute to my PSUs wattage (750), but not totally sure.
How old is the PSU in your build?

Does this issue only crop up with Black Ops 6 Zombies?

BIOS Version is 3042

Ram kit: https://www.amazon.com/gp/product/B0BXHC74WD/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I got my PSU in June of 2022, and i kept it after i upgraded all my other parts (probably not a good idea im sure)

The issue happened for the first time yesterday during that zombies game, ive experienced a regular freeze every now and again but nothing where it bursts my eardrums, that was completely new, resulting in my RAM problem now

Question about the RMA, would corsair possibly deny the RMA since ive technically overclocked it by enabling DOCP?

 

[Lutfij]

Question about the RMA, would corsair possibly deny the RMA since ive technically overclocked it by enabling DOCP?
You should be fine to initiate an RMA.

 

[zombie1801]

Question about the RMA, would corsair possibly deny the RMA since ive technically overclocked it by enabling DOCP?
You should be fine to initiate an RMA.

Thank you! I just hope it was defective RAM and not something I did, in case I did something wrong and it possibly happens again in the future.

 

[chillhouse1]

you have something serious on your pc! Black Ops 6 Zombies GPU requirements is GTX 960 and GTX 1650 or AMD Radeon RX 470, you are a way farther! try System File Checker and Fix the Freezing Computer: Right-click the Start button and select “Command Prompt (Admin) then Type "sfc /scannow'' if not works, do a Clean Install of Windows

 

[Bob.B]

So I was just playing Black Ops 6 Zombies and my pc freezes and starts blasting my ear drums with an awful noise. I had to hard restart my pc, and when i did, it wouldnt turn back on. I noticed the orange DRAM light was on and then I made sure to check each and every slot with both ram sticks to discover what was wrong, and I found that one stick would not let me boot if it was either by itself, or in dual channel with the other one. The working one also only boots when in the A2 slot, and not A1. So I was hoping I'd be able to understand why this might happen, and what I may have done wrong to have this happen. Really hoping its just the stick, and if theres anything i can do to fix it or if I just have to try and get a replacement. I think i remember enabling DOCP I or DOCP II in my BIOS and setting the speed to its advertised amount, but thats it. If its worth mentioning, I've experienced crashing here and there which I want to attribute to my PSUs wattage (750), but not totally sure. I also enabled a curve optimizer for my Ryzen 7 7700x, if that could've had anything to affect it. Thanks to anyone able to help me out.

My build is as follows,

MOBO: ASUS TUF Gaming B650-PLUS WiFi
CPU: AMD Ryzen 7 7700X 8-Core, 16-Thread
GPU: MSI GeForce RTX 4070 Ti Super 16G Ventus 3X Black OC
RAM: CORSAIR VENGEANCE RGB DDR5 RAM 32GB (2x16GB) 6400MHz CL36
PSU: EVGA 220-GA-0750-X1 Super Nova 750 Ga, 80 Plus Gold 750W

Let me know if I need to add any more info, I'm new

Disable DOCP see if it makes a difference.