PC goes Black Screen and Freezes

[Osman Antonio]

Please i Need help 3 days ago my pc started to go black screen suddendly (MOST and mostly of the time while playing games) the sound freezes too and hears horrible im forced to turnoff the pc with the switch behind the psu. i've been monitoring temps and other stuff while playing with differents apps and programs and everything seems to be totally fine, i've already formated my pc and started all over again with fresh OS and drivers, i even downgraded the gpu drivers to an old ones that i researched they are stable , these are my specs and temps while gaming:

Windows 10 64bit
CPU: I7 6700 3.4ghz (arround 45 and 60°C)
GPU: R9 390X (from 50 to 75°c depending on the game)
RAM: (2x16GB)32GB G-SKILL 2133mhz
PSU: EVGA Supernova 850W B2
1 SSD 240GB (30°C All the time)
1 HDD SEAGATE 3TB(37 to 45°c <i know this is pretty high sometimes i leave my case open and put the fan pointing inside to lower those temps)
MOBO: Gigabyte z170x gaming 3 (40°c almost all the time)
Case: Thermaltake M9(really old)

i live in a tropical country with arround 30 to 35°c every day and its pretty hot here :/ , im really worried about these crashes because they are so sudden, any info you might like me to give you please ask for it

Edit: the last crash scared me the sound dndt freeze totally and it was like in super slowmo and electric or something like that

 

[Osman Antonio]

Thanks i'll start making a list, anyway i need to change this Case, it have the psu blowing the heat inside (psu is on top of the case) so step by step first : P

 

[Osman Antonio]

Sounds like a PSU or GPU problem.

Try to underclock your GPU. Yes I sayd UNDERclock, not overclock.

Pull the Core clock and Memory clock sliders all the way down and see if the problem is still there.

If you wanna stay on the safe side?
Get the Seasonic PRIME series PSU`s
Gold or platinum is up to you

Here is a link to the 1000watts platinum test by jonnyguru

http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story6&reid=519


I always use his site when looking for a new PSU since the guy knows what he is talking about.

sad update, today my GPU r9 390x died, it does not turn on anymore, i had to switch to onboard graphics, and take out the gpu, it was the gpu all this time... not the psu, unless... the "faulty" psu burnt my gpu thing that i think could be totally possible but, i dont know pc have been working just fine since i removed the gpu.

anyway... sad christmas for me :/

 

[koenhaenen]

Sounds like a PSU or GPU problem.

Try to underclock your GPU. Yes I sayd UNDERclock, not overclock.

Pull the Core clock and Memory clock sliders all the way down and see if the problem is still there.

If you wanna stay on the safe side?
Get the Seasonic PRIME series PSU`s
Gold or platinum is up to you

Here is a link to the 1000watts platinum test by jonnyguru

http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story6&reid=519


I always use his site when looking for a new PSU since the guy knows what he is talking about.

sad update, today my GPU r9 390x died, it does not turn on anymore, i had to switch to onboard graphics, and take out the gpu, it was the gpu all this time... not the psu, unless... the "faulty" psu burnt my gpu thing that i think could be totally possible but, i dont know pc have been working just fine since i removed the gpu.

anyway... sad christmas for me :/

dont know for sure that it was your gpu that is only the porblem, i had the exact same problem, bought new gpu and after a couple of hours it didnt work anymore. ( got 30 days 100% cashback so i sended it back ), got a new PSU and another new GPU and it all got fixed.
my point is, be carefull when buying a new gpu, make sure you can send it back with a 30- day 100% cashback. i hope for you its only your GPU

merry christmas and have a nice day anyway