Question PC has all sorts of troubles

[melynda115]

Yesterday at around 6 p.m. EST, My PC had the Blue screen of death. Now being a newly built PC this was scary to me as she is my work of art. Beautiful creation I spent $$$ and time on and only ran into problem after problem. I looked up certain said error code but no fix. I've had countless error codes now as of 7:07 AM 3/27/2019. SEVERAL. Can't hard reset my PC as it won't let me. Can't boot from a bootable drive to reset either. Tried every CMD prompt line there is. NOTHING.

https://imgur.com/a/V0ehUld

View: https://imgur.com/a/V0ehUld
This is the image. I tried this and so much more. It told me where a file that is corrupted. I tried an hour long computer repair scan last night. Nothing. PC will restart after BSOD at random now. I even got Driver easy and Driver support. Neither helped all drivers fixed. Still crashes.The error codes are no help either. anyway Any help please would be nice. Cause safe mode the problem does go away but I don't know much of what to do on that side. I know I can not hard reset still. Also, when I click certain times after a click it crashes. I have't downloaded anything new at the start of this yesterday. I assume from a windows update this happened. It all started yesterday after a certain time certain things happened like no sound. Or the game crashed and all sorts of stuff. Like my pc restarted several times while typing this.

PC SPECS. i7-8700
32GB DDR4 2400 MHZ Corsair Vengeance Ram
1 500gb evo ssd
1tb crucial ssd
1080 Ti gigabyte GPU
Aorus z390 Wifi Mobo
and EVGA G2 850 PSU

 

[melynda115]

This is a bit of what I found.





2019-03-27 07:03:47, Info DISM DISM Package Manager: PID=17024 TID=18916 Processing the top level command token(cleanup-image). - CPackageManagerCLIHandler:rivate_ValidateCmdLine
2019-03-27 07:03:47, Info DISM DISM Package Manager: PID=17024 TID=18916 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2019-03-27 07:03:47, Info DISM DISM Package Manager: PID=17024 TID=18916 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2019-03-27 07:03:47, Info DISM DISM Package Manager: PID=17024 TID=18916 CBS session options=0x40100! - CDISMPackageManager::Internal_Finalize
2019-03-27 07:03:50, Info DISM DISM Package Manager: PID=17024 TID=19288 Error in operation: (null) (CBS HRESULT=0x80073712) - CCbsConUIHandler::Error
2019-03-27 07:03:50, Error DISM DISM Package Manager: PID=17024 TID=18916 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80073712)
2019-03-27 07:03:50, Error DISM DISM Package Manager: PID=17024 TID=18916 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x80073712)
2019-03-27 07:03:50, Error DISM DISM Package Manager: PID=17024 TID=18916 Failed to restore the image health. - CPackageManagerCLIHandler:rocessCmdLine_CleanupImage(hr:0x80073712)
2019-03-27 07:03:50, Error DISM DISM Package Manager: PID=17024 TID=18916 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80073712)
2019-03-27 07:03:50, Info DISM DISM Package Manager: PID=17024 TID=18916 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2019-03-27 07:03:50, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80073712
2019-03-27 07:03:50, Info DISM DISM Provider Store: PID=17024 TID=18916 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2019-03-27 07:03:50, Info DISM DISM Provider Store: PID=17024 TID=18916 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2019-03-27 07:03:50, Info DISM DISM Provider Store: PID=17024 TID=18916 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2019-03-27 07:03:50, Info DISM DISM Provider Store: PID=17024 TID=18916 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
2019-03-27 07:03:50, Info DISM DISM Package Manager: PID=17024 TID=18916 Finalizing CBS core. - CDISMPackageManager::Finalize

 

[J_E_D_70]

How did you install windows initially?

If you dont already have a win 10 installer usb, your best bet is to go to a different pc and create one. On the busted pc, boot from it and install everything from scratch.

 

[melynda115]

How did you install windows initially?

If you dont already have a win 10 installer usb, your best bet is to go to a different pc and create one. On the busted pc, boot from it and install everything from scratch.

I have a USB I bought from Microsoft. USB installer I could try but what about the windows key which I do not have

 

[melynda115]

How did you install windows initially?

If you dont already have a win 10 installer usb, your best bet is to go to a different pc and create one. On the busted pc, boot from it and install everything from scratch.

Won’t let me even try to boot from it. Pc freezes on aorus symbol. Had to reset bios. So that’s outta question.

 

[melynda115]

UPDATE: Got a BSOD with the code windows Config error andddd my pc reset and speaker beeped 4 times signaling ram failure however it’s never done that and automatic repair said it can’t fix and gave me this “C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt”

 

[melynda115]

I can’t even start my pc now to even check the logs so I might take her straight to Best Buy and have them mess with my pc because I’m just exhausted from this. It just crashes on startup and won’t let me enter bios. I might schedule an appointment with geek squad this weekend.

 

[J_E_D_70]

Before that, if you have time, disconnect all drives but the boot drive and remove all but one stick of ram (with that last one in the motherboard-manual recommended slot). Also remove all extraneous USB devices. See if you can get into the BIOS with the boot USB drive connected. If that doesn't work, swap the single stick of ram with another and repeat.

 

[melynda115]

Ok I’ll try

 

[SgtScream]

Lets start with this. Can you currently get into the bios? If so, unplug all of your ssd's and hard drives, run out to a local store and purchase another one to install windows on.
Do the issues replicate after this?

 

[melynda115]

Lets start with this. Can you currently get into the bios? If so, unplug all of your ssd's and hard drives, run out to a local store and purchase another one to install windows on.
Do the issues replicate after this?

I was able to reinstall windows and it moved my old version of windows to a file called “old windows” will update if problems are replicated WISH ME LUCK

 

[melynda115]

I found out one of my ssds might have had a corrupted things in it which caused problems and by having it unplugged it works fine with a reinstall?? Or having it unplugged and forcing it to reinstall windows worked perfectly. Back to square one. Reinstalling all my games and apps. Thank you for now!

 

[J_E_D_70]

Awesome - good luck!

 

[melynda115]

Awesome - good luck!

So update: Got to home screen and downloads Ethernet drivers via USB from intel windows 10 64 bit and started installing everything else then my pc crashes. First with memory_management code. Then a nysff or something like that. Only happens when I start clicking and downloading stuff I think with one exception. It happens more often when I click and move things and download stuff

 

[J_E_D_70]

Did you try with only one stick of ram? If so, swap sticks. Also, reset the cmos and dont apply an xmp profile on the ram til all this is figured out.

 

[melynda115]

Did you try with only one stick of ram? If so, swap sticks. Also, reset the cmos and dont apply an xmp profile on the ram til all this is figured out.

I tried the one stick. And tried the XMP off and reset cmos same thing. Now after reinstalling windows it is stuck with the constant restarting and going to the “just a moment.” Loading screen...

 

[J_E_D_70]

This is a tough one. Can you try a different install drive and a new sata cable? Only other thing might be the motherboard.

 

[melynda115]

I know it can’t be because it’s brand spankin new. Went through 4 mobos cause I always ran into a problem. One with only two active dimm slots with one mobo fried. This mobo is days old

 

[mortemas]

Wait, do you have more than one SSD? So, can you boot to the Windows install USB without any SSDs connected at all? If the SSD is a potential problem then you must disconnect it and test the system without it. If for some reason the Windows install key doesn't like to boot without an SSD on the system, then you could make a Linux Mint bootable USB on another computer and try to boot the system with just that.

https://linuxmint.com/download.php

 

[melynda115]

I know it can’t be because it’s brand spankin new. Went through 4 mobos cause I always ran into a problem. One with only two active dimm slots with one mobo fried. This mobo is days old

 

[SgtScream]

Age doesn't matter. Weather the unit is defective or not does. Troubleshoot via process of elimination to figure out the cause.

 

[mortemas]

Listen to SgtScream - process of elimination. Do you mean 4 mobos in a row on this build? Then it is something you are reusing across all those systems, or you may need to review your technique in case you are repeating a mistake during the build process. Is this the first PC you have built?

Maybe a bad PSU frying all those mobos? Have you breadboarded the system yet? Take everything out and set up a barebones minimal system on a table with a non-metal surface (many people put the mobo on top of the box it came in) and start all over again if you have to, but don't add new components until the barebones components are working ok together. Anything added after that should be added one by one so you can see if it causes a problem when it has been added. Since you suspected your SSDs, when I say barebones system I mean don't put any SSDs on it. Get that Linux USB key made and try to boot from that first.

 

[melynda115]

So no noticed when I plug ssd 1 in and load windows it doesn’t load and or crashes. But does not load at all now. But when I unplug it and plug insulation media in it’s fine and I can install windows till it says I can’t install the windows on partition drive 1 or two or whatever aka which is Ssd2 so it’s safe to assume my ssd 1 which has windows on it might be dumped? And the SSD is bad somehow or the windows is corrupt and dumped?

 

[melynda115]

I was able to install windows but it keeps corrupting so I think my usb installer media is corrupt cause I tried both ssds which I was able to format to install it on both but one at a time after restarting and failing on one. And trying the other. Sooooo I have come to the conclusion that the installer media is corrupt. I hope I don’t have to buy windows again..

 

[melynda115]

Wait, do you have more than one SSD? So, can you boot to the Windows install USB without any SSDs connected at all? If the SSD is a potential problem then you must disconnect it and test the system without it. If for some reason the Windows install key doesn't like to boot without an SSD on the system, then you could make a Linux Mint bootable USB on another computer and try to boot the system with just that.

https://linuxmint.com/download.php

I’ll try this