[SOLVED] PC instant shutdown

[Luck2186]

PC instant shutdown when it load to the windows 64bits but work fine with windows 32bits.I have i3 530,8gb ram and no graphic card.

 

[Ketchup79]

Most likely cause would be a bad stick of RAM, or BIOS settings way too tight for that stick. Are you running one stick or RAM or two? If two, are they the same, or different types/brands?

 

[theonerm2]

Are you sure it's just not a problem with Windows?

 

[Luck2186]

The ram are the same.And the windows is fresh install from another PC.

 

[Ketchup79]

How are you defining a fresh install from another PC? A fresh install would be purchased/downloaded from an retailer or etailer, or downloaded and installed using a flash drive via the Microsoft website: https://www.microsoft.com/en-us/software-download/windows10ISO

 

[Luck2186]

Downloaded and installed using a flash drive.

 

[Ketchup79]

Ok. I think I see what you mean, but doesn't change my first post - most likely a bad stick of RAM.

 

[Luck2186]

Is it related to windows 32 bit detect 8gb of ram but only 3gb more is usable.

 

[theonerm2]

Is it related to windows 32 bit detect 8gb of ram but only 3gb more is usable.

No. He thinks one of the RAM sticks is simply bad. Nothing to do with Windows. Although you'll want to use the 64 bit version for sure.

 

[Luck2186]

But before i install the ram stick to the new motherboard i was using core 2 duo e8400 64 bit is working fine and i can use all the ram.

 

[Karadjgne]

Windows x86 OS (32bit) only uses 4Gb of ram, that's an OS limit and not changeable. To use more than 4Gb you'd need an x64 OS (64bit) which can allow upto 128Gb or 2Tb, depending on the version.

Most likely it's a windows driver conflict with the legacy drivers on the motherboard. I'd suggest you update to the last bios version and download and install all of the motherboard chipset drivers. These should be either open ended and accepting of x64 instructions, or updated for 64bit usage. Many of those old legacy drivers were 16bit and have major conflicts with 64bit instructions.

 

[Luck2186]

I updated bio version from F5 to F7 is still not working.

 

[Karadjgne]

And drivers?

 

[Luck2186]

How to install drivers?

 

[Karadjgne]

Download them to desktop.
Some are self executing, so click on them and they self install. Others may need you to go through Device Manager, update driver, choose have disc and point it at the correct driver on the desktop.

You'll want audio and Lan/network for sure, but USB, pcie, Sata, Intel IME and others would also be helpful.

 

[Ketchup79]

So it could be the way I am reading this, but "PC instant shutdown when it load to the windows" means that drivers can't even be installed yet, as the user can't do anything. We are also at a point where Microsoft drivers really shouldn't be causing that big of an issue in Windows 10. The easiest way to tell if this is indeed a RAM issue or not is to remove the second bank of RAM sticks (that is, the stick that is accesses second). If the computer doesn't crash, we know it is the RAM. If it doesn't crash, we can look at other avenues.

 

[Luck2186]

Ok,I don't know what is happening when i remove one of the ram stick it just stuck at loading screen(before windows start up)and keep rebooting.(It just show testing ram.)

 

[Ketchup79]

That's you bad stick (the one that's in there now). Just replace it and you should be good. Most RAM comes with a lifetime warranty.

 

[Karadjgne]

Swap sticks, reset cmos. Then try to boot.

 

[Luck2186]

Ok.The ram just arrive and i swap it and it work.Thx a lot.