PC intermittently restarting after 1-2 seconds of booting

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usexsoap

Prominent
Jan 19, 2018
32
0
540
I'll try to make this quick, it's driving me nuts.

I got a cyber power pc as a gift, no complaints there! I've been using this
PC for only one month, it's new and it has worked fine. I had
a 1060 6gb I put in in place of the rx 580 4gb it came with. Everything
worked fine.

I got an Oculus Rift and a pcie usb 3.0 card, everything was
working fine. I put in a samsung evo 850 SSD, everything worked fine after
realizing cloning a HDD could be hell.

Now, weeks later I saved up money and I figured I would upgrade the i5 7400.
So, I got an i7 7700k, a Cryorig H7 Cooler and an
EVGA Supernova 650w G2 to replace this no name 500w psu it came with.
Easy enough right? So, i remove the old power supply, get the EVGA all plugged in.
I take out the i5 7400, pop in the 7700k.

I put on the thermal paste, not too little not too much. I get the Cryorig H7 on
flawlessly and have it on nice and firm. I plug everything in.

It starts up, temps are mid 30's, played PUBG for a while, mid 60's, not bad, I'm satisfied.
Mind you, I'm not overclocking right now because I have an Asus Prime B250m-a and the
7700k is the max cpu I can get and obviously I can't overclock with it and that's ok with me.
I turn the PC off, I start it again later, all good.

Then, the next morning, I sit down, hit the power
button and a second or two later it just "click" as it shuts down. A couple seconds later it starts up and is fine. I shut it down, turn it on and it's fine. An hour later I start it up again after being shut down, fine. 8 hours later, it does it again. The next day, again. It's like 50% of the time. It's never more than one restart.

No blue screen, nothing. I check the logs and the only errors are OVRruntimeservice or something to do with the Oculus but I notice this is in the log like a thousand times. I'm freaking out so yesterday I opened the case again. The CPU 4 pin connection by the cpu seemed a tad loose but not much, maybe I was being OCD. Then I noticed how the cpu power cable had 2 separate
ends so if you had an 8 pin or whatever you could plug in the second. I noticed the one of the two that I plugged in had 6 wires going into it even though it was a 4 pin just like the other. Also heads up it IS the cpu NOT the VGA for the gpu. So, I notice the one dangling is only 4 wires, which makes sense. I think maybe I should have plugged that one in if I'm only using one.

I switched them which was a pain because now the cooler is in there! I did all that BEFORE i put in the cooler so it wouldn't be an issue but turns out I had to sneak in there anyhow and unplug/plug that cpu cable in. I checked for loose cables/cards. I checked for anything that would cause shorts. I close her back up and I only plugged in the mouse and keyboard.

It starts up. Later that night, starts up again. This morning, starts up again! Home from work? Starts! So I put it to sleep.... then, an hour later I click the mouse. It lights up, power light turns on, a second goes by and "click", it turns off, a second goes by again and the computer starts back up. All my joy sucked out from my insides and vanished. It makes a click noise when it happens, like a circuit breaker switch being tripped or something, assuming that's the PSU?

I don't know if my Asus MOBO is sensing something and shutting it down to protect it? Or maybe it's a faulty PSU? My CPU temps are good and it hasn't turned off while using it. It's only when I go to boot it, or apparently now even waking up from sleep. What else could it be? Do I just order a new PSU, switch it out, see if it happens and if it doesn't then send the other one back?

I had a hand me down PC for years and it had blue screen issues and was beat to hell and it drove me crazy. I'm SO glad to have a new PC that isn't causing me problems. I put in a new PSU to make sure I had a nice one and wouldn't have problems and now it's coming back to haunt me! Please help! What could be causing this! The last thing I want to do is have to rip stuff out again, I'm so OCD. I've build a couple PCs for friends over the last few months and I have never seen this! One boot it's fine, the other it's not! Thank you! I have attached a video of it happening. It sounds like a beep but that is my cat. In reality there is always a click sound. Thanks for your patience! All day at work I can't stop thinking about it, and it's occasional so every time I think it's fixed, it's not! WHY!
[video="https://www.youtube.com/watch?v=kIcr0eLN2sk"][/video]

Specs:
Asus Prime B250m-a
i7 7700k stock
Cryorig H7
Arctic Silver Thermal Paste
EVGA 1060 6gb SC
Samsung Evo 850 500GB SSD
Western Digital 7200rpm 1TB
EVGA Supernova 650W G2

 
Solution
Something like this works fine:

https://www.newegg.com/Product/Product.aspx?Item=N82E16899200006&cm_re=anti-static_mat-_-99-200-006-_-Product

or this one if your case is fairly large:

https://www.newegg.com/Product/Product.aspx?Item=9SIA9F93SP2766&cm_re=anti-static_mat-_-9SIA9F93SP2766-_-Product

The small clip can be clipped to the back panel of the computer so the mat can discharge the static. For the wristband variety, simply clipping onto the computer case is sufficient while touching the electronics.

Also, the white series wouldn't have these overprotection features either. It is one of the selling points for the G2 series.
Glad to be of help. Just hope we finally figured it out cause this one has been a humdinger.
I really don't think the fans are the issue. If it was, the problem would occur at various times and circumstances, not just when powering up.
This problem has had me thinking of anything we might have missed, and there IS one more possible explanation here.
You mentioned that you have cats and a bunch of static. The G2 PSU's have 4 methods of voltage protection for the PSU, which I doubt the old PSU had (maybe a few but not all). These protections may be sensing static buildup while the computer sits, and the initial startup discharges the shock, allowing normal operation after the PSU resets...Hence the "click" of the breaker.
If this is the case, get an anti-static pad to sit the computer on, which should negate this problem.
Another option is to get the computer up off the ground as much as possible.
 


That is actually a very good observation and the fact you are reading all my stuff and noticing things like that is awesome so thank you. It's funny, I saw this from my phone so I turned on my pc to respond and it did it again lol, this time the hdd light on the case actually started blinking for a second. In the video I posted the hdd doesn't blink so it's not the exact same timing each time but pretty damn close. 1-2 seconds. My computer is on the floor in the living room where static is the worst for us. Not to mention the heater vent is next to the case. I did however put a vent in a while ago that blows the air out into the room and not up (it's under the desk), and this was mainly because I didn't want dust flying into my pc. We have limited space otherwise it would be somewhere else or on the desk, it is quite nice on the floor though because I put my Oculus headset on top of it and it's under the desk away from light.

Now, we do have carpet BUT I bought a large rectangular tile that I placed it on to have it on a raised hard surface for air flow underneath, same as my wife's mini itx pc I build for her which is a foot from it on it's own tile. Her psu is also an evga but it is a 500w White 80+ it's like $60 or something, it's not bronze or anything, the cables are hard wired, I wonder if hers has the voltage protection stuff like the G2, her's doesn't do it and both our computers are in the same surge protector. Anyhow, tile or no tile I'm sure it's prone to static. During the day when we are at work I know the cats like to chill on the desk and brush along the chair and all that cringeworthy stuff so I'm sure it can build up, makes me wonder.

I already thought that maybe it was a voltage protection feature but just wasn't sure what might be causing it on and off, and that's a good point about the static and cats (long haired). I think I'm going to try a new G2 and see if it still does it just to rule that one out since it will be easy to swap the cables in and out as a direct replacement, then we can get that out of the way as an option. As far as an anti static pad do you have any ideas? I know they have the mats for working with computers on but I never understood those and wrist bands in terms of where the hell you actually ground it too "safely" and "near by". I was going to get one for when I worked on computer stuff but I could never find concrete answers on a practical place to attach them to.

First step I guess, new PSU. Then, I could try a static mat or something if it's still doing it, I just wish I knew that's what it was. I mean, if the new PSU does it, I could suck it up and then put the OLD OLD cheap one back in and if it doesn't do it then obviously after 2 of the same new G2's it must be that it's the protective feature.

I think you are on to something with the static, that was a very, very good observation. What are you thinking in terms of mat and you think I should try that first or the psu or what? As always, thanks again.

 
Something like this works fine:

https://www.newegg.com/Product/Product.aspx?Item=N82E16899200006&cm_re=anti-static_mat-_-99-200-006-_-Product

or this one if your case is fairly large:

https://www.newegg.com/Product/Product.aspx?Item=9SIA9F93SP2766&cm_re=anti-static_mat-_-9SIA9F93SP2766-_-Product

The small clip can be clipped to the back panel of the computer so the mat can discharge the static. For the wristband variety, simply clipping onto the computer case is sufficient while touching the electronics.

Also, the white series wouldn't have these overprotection features either. It is one of the selling points for the G2 series.
Glad to be of help. Just hope we finally figured it out cause this one has been a humdinger.
 
Solution
Hopefully this has nothing to do with a ground wire. I had once taken my computer apart to reconfigure a fan but while taking apart the case i had to unscrew a ground wire from the case. i forgot to screw it back on and it would do what you are saying. Hopefully this isn't the case but does this sound familiar?