people are just doing a hard reset on the laptops. the equivalent for a desktop is to just turn off the power. it will force a full reboot.
it would be better to turn off virtual memory to delete the pagefile then doing a full reboot and turn on virtual memory to create a new pagefile.sys.
i was looking at a memory.dmp file. it includes a lot more debug info and internal logs. it generally shows a lot of errors the people do not notice. deleting the pagefile helps since often some of the problems take a long time to actually cause windows to fail.
note: you can make a registry setting to make windows delete the pagefile on shutdown. this helps for some slow memory leaks, also if you do not do this and you fix the problem the leaks will still be there and will be misleading if someone looks at the memory.dmp file. just fyi
hardware installs that do not complete can have strange system symptoms. Cases where windows plug and play detect that some driver is needed for the hardware, tries to install but can not complete, the installer exits, then the whole process starts over again in a endless loop (every second or so). there are conditions that can hang cpu cores and bugcheck the system.
usb can be very screwy with old drivers and updated usb standards updates.
I think the reason people use the disconnect the charger and hold down the power button is because of windows plug and play.
they do not know they should: start cmd.exe as an admin then run
net.exe stop "plug and play"
before they try to update or modify certain drivers. if they don't do this then they uninstall a driver, windows plug and play detects that it needs the driver and reinstalls it 1 second later and they are back to where they started.
windows control panel device manager has a poor User interface, it does not show the version of the drivers when you install. all the drivers for one hardware device might look identical but they are actually different. when you run the driver installer, the new driver is place on the machine but often is not selected as the new driver. I have seen people update intel network drivers without the new driver being selected as the default driver. I generally have people use the pnputil.exe to delete the old .inf files
it would be better to turn off virtual memory to delete the pagefile then doing a full reboot and turn on virtual memory to create a new pagefile.sys.
i was looking at a memory.dmp file. it includes a lot more debug info and internal logs. it generally shows a lot of errors the people do not notice. deleting the pagefile helps since often some of the problems take a long time to actually cause windows to fail.
note: you can make a registry setting to make windows delete the pagefile on shutdown. this helps for some slow memory leaks, also if you do not do this and you fix the problem the leaks will still be there and will be misleading if someone looks at the memory.dmp file. just fyi
hardware installs that do not complete can have strange system symptoms. Cases where windows plug and play detect that some driver is needed for the hardware, tries to install but can not complete, the installer exits, then the whole process starts over again in a endless loop (every second or so). there are conditions that can hang cpu cores and bugcheck the system.
usb can be very screwy with old drivers and updated usb standards updates.
I think the reason people use the disconnect the charger and hold down the power button is because of windows plug and play.
they do not know they should: start cmd.exe as an admin then run
net.exe stop "plug and play"
before they try to update or modify certain drivers. if they don't do this then they uninstall a driver, windows plug and play detects that it needs the driver and reinstalls it 1 second later and they are back to where they started.
windows control panel device manager has a poor User interface, it does not show the version of the drivers when you install. all the drivers for one hardware device might look identical but they are actually different. when you run the driver installer, the new driver is place on the machine but often is not selected as the new driver. I have seen people update intel network drivers without the new driver being selected as the default driver. I generally have people use the pnputil.exe to delete the old .inf files
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