[SOLVED] PC is stuck in neverending spinning circle ?

[jyamaoka]

Hello. Today I was playing a game on my PC when I noticed the temps were running a bit too high for me, about 74C. This usually doesn't happen, since I keep my CPU fans on a very high speed setting. So I closed the game and started to investigate what was causing this to happen, just to watch the temps drop only a little bit while idling, to about 65C. I restarted my PC in order to see if some program I had opened accidentally was causing this, only to see my motherboard's logo and the spinning circle on the screen, while my PC never got to Windows' starting menu. I can get to the BIOS just fine and everything seems to be in order (my RAM sticks and all my disk drives are recognized by the BIOS), but I can never get through the motherboard's logo when starting up Windows.

Tried to boot Windows through a USB stick that had the Media Creation Tool, but to no avail, since I get to a dark blue screen with nothing on it. I'm currently formatting the same USB stick with the program Rufus, and using a Windows 11 ISO as boot selection, but I don't know if it's going to work.

Any help would be greatly appreciated!

MSI MAG B550 TOMAHAWK
XFX AMD Radeon RX6750XT
AMD Ryzen 9 5900x
2x 8GB Crucial Ballistix 2666mHz
Cooler Master Hyper White 600W PSU

 

[kira-faye]

Reset CMOS, pull one stick of RAM, and try booting from USB.

If that doesn't work try updating the BIOS (unlikely to help, but it might). If it still won't boot you've likely got a bad CPU or bad motherboard, and the motherboard is more likely.

 

[jyamaoka]

Reset CMOS, pull one stick of RAM, and try booting from USB.

If that doesn't work try updating the BIOS (unlikely to help, but it might). If it still won't boot you've likely got a bad CPU or bad motherboard, and the motherboard is more likely.

Did all of that but nothing changed.

I switched from UEFI to CSM in the BIOS and booted through the SSD that has windows installed and somehow the screen with the spinning circle and the MAG logo disappeared, but I'm now in a black screen with only my mouse cursor.

I'm really confused as to why this happened and don't really want to believe this is a hardware problem since I can go into BIOS, but how could a system restart turn into this?

 

[kira-faye]

Did all of that but nothing changed.

I switched from UEFI to CSM in the BIOS and booted through the SSD that has windows installed and somehow the screen with the spinning circle and the MAG logo disappeared, but I'm now in a black screen with only my mouse cursor.

I'm really confused as to why this happened and don't really want to believe this is a hardware problem since I can go into BIOS, but how could a system restart turn into this?

If Windows gets corrupted it can do all kinds of odd things. You're probably best served with a new install at this point, once you have any important data. At least the drive should still be accessible!

 

[jyamaoka]

If Windows gets corrupted it can do all kinds of odd things. You're probably best served with a new install at this point, once you have any important data. At least the drive should still be accessible!

But even if I boot through the USB stick that I installed windows with, the dark blue screen still shows up and I cannot do anything except move my cursor around. This blue screen is the same one you see when you do a clean install of the OS, but the installation tab doesn't appear, there's literally nothing on the screen besides the dark blue background

 

[Dark Lord of Tech]

Look into getting a decent PSU to run that nice setup.

 

[jyamaoka]

Look into getting a decent PSU to run that nice setup.

I can assure you the PSU is not a problem. I've been running this setup for about a year now and this had never happened to me before

 

[JeffreyP55]

I can assure you the PSU is not a problem. I've been running this setup for about a year now and this had never happened to me before

Power up time has little to do with a power supply failing. Electrolytic caps dry up. 1000's of power cycles is a heavy load for supplies. I always keep a backup supply for a just-in-case situation.
There is a sequence of events to follow when trouble shooting. Always start with the heart of the machine and should be ones 1st concern. Heart of the machine and should be in tip-top shape. Which is..... The power supply.

 

[Phillip Corcoran]

jyamoka said:
I can assure you the PSU is not a problem. I've been running this setup for about a year now and this had never happened to me before

Bear in mind that your current PSU is an "entry-level" model, a bad choice for powering a gaming PC.

 

[jyamaoka]

jyamoka said:
I can assure you the PSU is not a problem. I've been running this setup for about a year now and this had never happened to me before

Bear in mind that your current PSU is an "entry-level" model, a bad choice for powering a gaming PC.

But how can I get into BIOS and do pretty much everything "pre-windows startup" if my PSU is the problem?

 

[kira-faye]

But how can I get into BIOS and do pretty much everything "pre-windows startup" if my PSU is the problem?

The system uses a lot less power when it's in the BIOS - hardware doesn't really do much until the drivers are loaded, so the power draw is much lower beforehand.

Not saying the PSU is the issue here - it may be - but don't discount it just because the computer starts. Many faults don't show up till things are under load.

 

[jyamaoka]

IT WORKED! Somehow I did it and could clean install windows 11. I disconnected every single drive except the SSD I wanted to install the OS in and DISCONNECTED MY PERIPHERALS before boot, which was probably the thing that did it. Thank you to everyone that replied to this thread, you all helped me, in one way or another. I will definitely look to get a better PSU this holiday season. Thank you!