[SOLVED] PC keeps crashing even when under light pressure

[LillivonLillus]

I'm having trouble with my pc, and have had for quite a while. It keeps crashing even tho the things I do or the games I play aren't very heavy. For example even when I play League of Legends it's almost a certainty that my computer will freeze at one point (meaning that I can't move my mouse, use my keyboard or hear any sound) and I have to restart everything, which was not a problem when I got it in 2018. Last spring I upgraded to more ram if that would've been the problem and it did work for a while, but for a few months now I never know if or when my pc will crash. To really put it out there: it once crashed for no apparent reason when I was in a discord call with maybe one tab of crome running.
Me and my bf have tried to figure out what could be the problem and he thinks it is because the cpu spikes to the extreme sometimes, that is up to 80%/95% for launching a program or game.

My specs are:
AMD Ryzen 3 2200G with Radeon Vega Graphics 3.7 GHz
Gigabyte AB350 M GA-Z77-DS3H (REV 1.1) (D), GA AB350 M GA-Z77-DS3H
Zotac P10510B 10L GeForce GTX 1050 Ti OC 4GB
2x 8 GB DDR4 3200 mHz
2x 4 GB DDr4 2400 mHz

Earlier today I tried removing the old ram i had (2x 4 GB DDr4 2400 mHz) but that didn't help either.
I'm thankfull for any help I can get.

 

[rgd1101]

make and model of the psu?
motherboard bios version?

 

[LillivonLillus]

make and model of the psu?
motherboard bios version?

The psu is a Corsair CP EU CX CXM Series 450W (Corsair CP EU CX CXM Series, black )
BIOS: American Megatrends Inc. F1, 12-01-2018

 

[drivinfast247]

Install the 3200mhz RAM in slots A2-B2. Clear CMOS. Boot PC.

 

[LillivonLillus]

Install the 3200mhz RAM in slots A2-B2. Clear CMOS. Boot PC.

I tried doing as you suggested but it still didn't work. It's really by chance when my pc will crash next time it seems, because yesterday evening I had zero problems with it and today it crashed 20sec ingame.

 

[j121]

remove the new ram and try just with the old ram.

 

[LillivonLillus]

remove the new ram and try just with the old ram.

Do you think that it's something wrong with the newer ram then, or is there another reason?
I don't remeber for sure but I think I bought more ram because I already had started to get problems then.

 

[j121]

ok i thought the problem started after you added the new ram. you could give it a try and see what happens.
Any other psu to try with? its possible psu can cause this. Also try removing the graphics card and run it just with the built in graphics and see what happens.

 

[LillivonLillus]

ok i thought the problem started after you added the new ram. you could give it a try and see what happens.
Any other psu to try with? its possible psu can cause this. Also try removing the graphics card and run it just with the built in graphics and see what happens.

No unfortunatley I don't own another psu. When removing the gpu should I also try to switch the ram-sticks at the same time or do it separatley? Is there a way to test what could be the problem after the gpu removal, since I can't know for certain that the pc will crash?

 

[j121]

first try with the ram . if no change remove the graphics card and try running it with the built in graphics. try start agame and see what happens.

 

[LillivonLillus]

first try with the ram . if no change remove the graphics card and try running it with the built in graphics. try start agame and see what happens.

So far so good, after changing the ram nothing improved so I changed back when I removed the gpu and I haven't had any problems!
Is there a way to fix the gpu so that I can use it or do I have to by a new one?

 

[j121]

seems like the gpu is the problem. Probably something is wrong with the gpu . have you checked temperatures on it? has it been loud? any Visual defects? my guess is that the card is bad. you could try reseating it and see what happens. if the card is bad i would get a radeon rx 570 its alot better than 1050 ti and cheaper.

 

[LillivonLillus]

seems like the gpu is the problem. Probably something is wrong with the gpu . have you checked temperatures on it? has it been loud? any Visual defects? my guess is that the card is bad. you could try reseating it and see what happens. if the card is bad i would get a radeon rx 570 its alot better than 1050 ti and cheaper.

After reseting the gpu it hasen't crashed anymore so far, but I'm a bit supiscious about the temperature of it because it showes a max temp of only 40 degrees, 34 when I don't run anything. Is this normal?

 

[rgd1101]

After reseting the gpu it hasen't crashed anymore so far, but I'm a bit supiscious about the temperature of it because it showes a max temp of only 40 degrees, 34 when I don't run anything. Is this normal?

monitor connect to the gpu and not the motherboard output?

 

[LillivonLillus]

monitor connect to the gpu and not the motherboard output?

Yes, that's how it was before I took out the gpu so I put it back the same way

 

[rgd1101]

what the cpu/gpu temp and usage during load?

 

[LillivonLillus]

what the cpu/gpu temp and usage during load?

The highest temperatures I got today while playing LoL, that isn't that demanding, was 73 degrees on the cpu and 40 on the gpu. If I'm not mistaken the usage seem to have been 100% cpu and 96% gpu.
I've had the CPUID HWMonitor up all day to see what data it would collect, and that's from where those numbers are.

 

[rgd1101]

temp seem low on the gpu. but if it working fine.

 

[LillivonLillus]

seems like the gpu is the problem. Probably something is wrong with the gpu . have you checked temperatures on it? has it been loud? any Visual defects? my guess is that the card is bad. you could try reseating it and see what happens. if the card is bad i would get a radeon rx 570 its alot better than 1050 ti and cheaper.

Okay, I tried resetting the gpu but that didn't work so I contacted whom I had bought it from from Amazon.de and they answered that the time period for returning it had expired and that I should contact the manufacturer. Since I knew that will take a while I removed it from my computer and it has worked fine since, but just now it completle froze, as it did before, when I were only watching Youtube. The only other program I ran was Discord so I can't really understand what could have caused the pc to crash?

 

[j121]

it has only crashed once since you removed the gpu?

 

[Vic 40]

BIOS: American Megatrends Inc. F1, 12-01-2018

Still on this bios? Is probably the first they shipped with,i would update bios first. With this motherboard that means a few steps,first update to F31,after that to F40 and only after that to the latest one. Read further before just doing this!

For the several bios files,
GA-AB350M-DS3H (rev. 1.x) | Motherboard - GIGABYTE Global

Make sure you have the latest chipset drivers installed before doing this. Hope that will work without crashing.
for chipsetdrivers,
B350 Drivers & Support | AMD


So first update the chipset drivers,then update to F31, ,then update bios to F40 and only after that update to the latest bios.

 

[LillivonLillus]

So first update the chipset drivers,then update to F31, ,then update bios to F40 and only after that update to the latest bios.

I have updated everything and so far the pc has worked just fine! I hope that was the problem but if the pc starts freezing again I'll keep updating to try and fix it. I'm very greatful for all the help I've got this far!

 

[Vic 40]

I have updated everything and so far the pc has worked just fine! I hope that was the problem but if the pc starts freezing again I'm very greatful for all the help I've got this far!

Hope so too.

And you're welcome. 😃