PC keeps crashing on me

[Matt_163]

My computer keeps shutting off after about 2 hours and when it does, I lose all display, my fans go to 100% and it gets very loud. Any ideas on what this is? It is concerning me very much as its very expensive and don't wanna lose anything.

My specs are
i5 6500
GTX 1060 MSI OC
24gb DDR4 RAM 2x4 gskill high performance and 2x8 Ballistix sport lt
275gb m.2 ssd
1tb wd black hard drive
Gigabyte h170 gaming g1 motherboard

 

[Jai Molloy]

Time to start hunting in the logs.

Failing anything interesting there, look at things overheating (that is my vote right there).

 

[Matt_163]

Time to start hunting in the logs.

Failing anything interesting there, look at things overheating (that is my vote right there).

How would I do that?

 

[Matt_163]

Motherboard 30 °C (86 °F)
CPU 26 °C (79 °F)
CPU Package 27 °C (81 °F)
CPU IA Cores 25 °C (77 °F)
CPU GT Cores 27 °C (81 °F)
CPU #1 / Core #1 23 °C (73 °F)
CPU #1 / Core #2 25 °C (77 °F)
CPU #1 / Core #3 22 °C (72 °F)
CPU #1 / Core #4 23 °C (73 °F)

This is my idle CPU temp and it seems normal.

 

[Jai Molloy]

https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-10/

 

[Matt_163]

https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-10/

Thanks for that. It says I have had 3 critical events in the last 12 hours and it says in the details of the report "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." But it never shutdown, just the display.

 

[Jai Molloy]

It actually crashed.

You have to figure out the cause of the crash.

Do you have a spare HDD/SSD to install Windows and see if it is a software issue?

 

[Matt_163]

It actually crashed.

You have to figure out the cause of the crash.

Do you have a spare HDD/SSD to install Windows and see if it is a software issue?

I do. I will take the ssd out of my laptop maybe tomorrow and see what happens. Thanks for the help. Do you think I could just wipe and reinstall windows 10 on it now or no?

 

[Jai Molloy]

There is the possibility that this is a hardware problem, so I was suggesting the fresh install as a test. Some people don't want to be bothered with a back up and reinstall and setting up their computer again.

 

[Matt_163]

There is the possibility that this is a hardware problem, so I was suggesting the fresh install as a test. Some people don't want to be bothered with a back up and reinstall and setting up their computer again.

I just recently added to my RAM from 2x8 of Ballsitix sport lt RAM to also having 2x4 of gskill high performance RAM. Could the different RAM types be the problem? I added the RAM probably 2 or 3 days ago.

 

[Matt_163]

There is the possibility that this is a hardware problem, so I was suggesting the fresh install as a test. Some people don't want to be bothered with a back up and reinstall and setting up their computer again.

Figured it out. Since the thermal sensors are powered by the PCIE slots, I just switched it and it works perfectly

 

[Jai Molloy]

There is the possibility that this is a hardware problem, so I was suggesting the fresh install as a test. Some people don't want to be bothered with a back up and reinstall and setting up their computer again.

Figured it out. Since the thermal sensors are powered by the PCIE slots, I just switched it and it works perfectly

What was the cause of the problem in the end?

 

[Matt_163]

There is the possibility that this is a hardware problem, so I was suggesting the fresh install as a test. Some people don't want to be bothered with a back up and reinstall and setting up their computer again.

Figured it out. Since the thermal sensors are powered by the PCIE slots, I just switched it and it works perfectly

What was the cause of the problem in the end?

Not entirely sure. I think my PCIE slot was reading my sensor wrong and thinking it was over heating.

 

[Jai Molloy]

Interesting, what was plugged into that slot? I didn't think the sensors were run off the PCIe slots/channels.

All that matters in the end is that it is working. Congrats.