Question PC keeps crashing randomly, anything I can do?

[labyrinthine]

Ever since I think patch 4 of Baldur's Gate 3 had a memory leak that crashed my pc (thanks Larian), its begun crashing (BSOD) or restarting randomly with minimal resource usage. I uninstalled all of my Razer programs in case it was from that (recently installed due to receiving a Razer headset) along with closing all of my Firefox tabs since it seemed to crash when I was using my browser, but neither seemed to fix the problem. Is there anything I can do? Would a clean install fix it or is it now a hardware issue? I did somewhat recently install a new SSD and more ram but I had no problems until it crashed the first time from the memory leak. I DID have Firefox open when it crashed the first time in case that may be affecting it now. I've also been occasionally checking temps of cpu to see if thats the issue but temps seem to stay under the average with minimal use (just Firefox & clip studio paint at most when it crashes).

 

[drivinfast247]

Ever since I think patch 4 of Baldur's Gate 3 had a memory leak that crashed my pc (thanks Larian), its begun crashing (BSOD) or restarting randomly with minimal resource usage. I uninstalled all of my Razer programs in case it was from that (recently installed due to receiving a Razer headset) along with closing all of my Firefox tabs since it seemed to crash when I was using my browser, but neither seemed to fix the problem. Is there anything I can do? Would a clean install fix it or is it now a hardware issue? I did somewhat recently install a new SSD and more ram but I had no problems until it crashed the first time from the memory leak. I DID have Firefox open when it crashed the first time in case that may be affecting it now. I've also been occasionally checking temps of cpu to see if thats the issue but temps seem to stay under the average with minimal use (just Firefox & clip studio paint at most when it crashes).

"added more RAM". Did you just add additional modules to the existing?

 

[labyrinthine]

"added more RAM". Did you just add additional modules to the existing?

yeah, its the exact same as what I had but 2x16 instead of 2x8, thought it was fine since I had no issues to begin with, but I'm perfectly fine with giving up the 16gb if that's what's now causing the problems.

 

[drivinfast247]

yeah, its the exact same as what I had but 2x16 instead of 2x8, thought it was fine since I had no issues to begin with, but I'm perfectly fine with giving up the 16gb if that's what's now causing the problems.

Remove the 2x8 and install the 2x16 in slots a2-b2.

 

[labyrinthine]

Remove the 2x8 and install the 2x16 in slots a2-b2.

might take a bit (since the crashing sometimes doesnt happen within a days use) but I will report back if the issue continues!

 

[labyrinthine]

Remove the 2x8 and install the 2x16 in slots a2-b2.

did so, ran memory diagnostics afterwards yesterday with no problems, and just now crashed again.

 

[drivinfast247]

did so, ran memory diagnostics afterwards yesterday with no problems, and just now crashed again.

Please list all PC specs including make/model of PSU.

 

[labyrinthine]

Please list all PC specs including make/model of PSU.

cpu: AMD Ryzen 7 2700X
Motherboard: Asus Rog Strix b450-f gaming
ram: g.skill ripjaws V 32gb (2x16) ddr4 3200
gpu: EVGA nvidia geforce rtx 2060 super XC ultra
psu: EVGA SuperNOVA 650 GA, 80 Plus Gold 650W

storage:
(copy/pasted) Crucial P3 2TB PCIe 3.0 3D NAND NVMe M.2 SSD, up to 3500MB/s - CT2000P3SSD8

unsure on model but i have a 2tb HDD currently used as storage that i plan on replacing soon, its a WD blue from 2017

 

[drivinfast247]

cpu: AMD Ryzen 7 2700X
Motherboard: Asus Rog Strix b450-f gaming
ram: g.skill ripjaws V 32gb (2x16) ddr4 3200
gpu: EVGA nvidia geforce rtx 2060 super XC ultra
psu: EVGA SuperNOVA 650 GA, 80 Plus Gold 650W

storage:
(copy/pasted) Crucial P3 2TB PCIe 3.0 3D NAND NVMe M.2 SSD, up to 3500MB/s - CT2000P3SSD8

unsure on model but i have a 2tb HDD currently used as storage that i plan on replacing soon, its a WD blue from 2017

Make sure PC is set to create a dump file upon crashing. Next time it crashes report back here.

 

[labyrinthine]

Make sure PC is set to create a dump file upon crashing. Next time it crashes report back here.

i apparently have these 3 mini dumps from i believe the last 3 times its crashed, let me know if i should change the settings to allow a full dump (sorry the link is sta.sh its the most convenient for me lol)

 

[labyrinthine]

i googled the process that was the source of the crash and am doing some basic fixes that were suggested in a microsoft thread (dism /online/ cleanup-image /restorehealth, sfc /scannow, & chkdsk), sfc said there were corrupt files that have been fixed, other commands have not finished. will report back if it crashes again.