Question PC reboots after a few minutes of gaming on several different games ?

[ZonZon]

PC reboots after a few minutes of gaming on several different games.
Message says "The computer has rebooted from a bugcheck" ?

Hello. I've recently started having a problem where my PC consistently reboots when playing most games, especially demanding games that used to run just fine. Sometimes it's a bluescreen, but most of the time my PC just freezes, the screen goes black, the audio gets stuck, then my PC reboots. I can't play games for more than 20 minutes without this happening. I checked the event viewer and saw this error: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x0000000080000003, 0xfffff8072b51db63, 0xffffec866e09d9b0, 0x0000000000000000).

I used DDU to reinstall my Nvidia graphics drivers and I've even updated my BIOS but that didn't work. I also ran sfc /scannow now and DISM in the command prompt and they did find and repair corrupted files but the problem persisted. Finally I did a memtest but it came up clear saying there were no errors or corrupt files. I also never overclocked my PC. I literally have no idea what could be causing this. My PC was fine for 5 years until this started happening. I don't want to resort to reinstalling windows because that would suck and I'm praying to god its not a hardware issue because I cannot afford to replace anything in my PC right now.

I used Windbg to analyze the minidump file but didn't understand anything from it. Here is a Mediafire link containing the minidump file and the analysis I got from Windbg copied and pasted on a text file: https://www.mediafire.com/folder/gf4n7xiyxgail/Minidump

Can someone help me pinpoint the issue? I would appreciate any help. Thanks!

 

[Lutfij]

Welcome to the forums, newcomer!

My PC was fine for 5 years until this started happening.
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

I don't want to resort to reinstalling windows because that would suck and I'm praying to god its not a hardware issue because I cannot afford to replace anything in my PC right now.
You might want to understand that reinstalling your OS won't cost you a thing, apart from time. As for parts, you need to first narrow down the culprit before you throw money at it. To add, you can borrow parts from your friends or neighbors in order to narrow down the culprit.

starwarsbattlefrontii.exe
^ is what's triggering the issue, or that's what I'm understanding off of WinDBG. Where did you source the installer for the game? Have you tried taxing other titles on your system? If so, what are said titles?

 

[ZonZon]

Welcome to the forums, newcomer!

My PC was fine for 5 years until this started happening.
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

I don't want to resort to reinstalling windows because that would suck and I'm praying to god its not a hardware issue because I cannot afford to replace anything in my PC right now.
You might want to understand that reinstalling your OS won't cost you a thing, apart from time. As for parts, you need to first narrow down the culprit before you throw money at it. To add, you can borrow parts from your friends or neighbors in order to narrow down the culprit.

starwarsbattlefrontii.exe
^ is what's triggering the issue, or that's what I'm understanding off of WinDBG. Where did you source the installer for the game? Have you tried taxing other titles on your system? If so, what are said titles?

Hello and thanks for your warm welcome! Had no where else to go so figured I might get some help on here. I apologize for not sharing my specs initially.

My PC specs are:
CPU: Intel Core i9 9900k
CPU cooler: Cougar HELOR RGB 240MM liquid
Motherboard: MEG z390 ACE
Ram: 2 HyperX Fury RGB 16GB DDR4 3200 making 32GB
SSD/HDD:
C: drive (SSD): Crucial MX 500GB M.2
Second drive (HDD): WDC WD2003FZEX-00SRLA0
Third drive (SSD): Samsung 990 PRO 2TB PCIe 4.0
GPU: Nvidia RTX 2080 Super 8GB
PSU: Cooler Master MWE 650W 80 Plus
Chassis: Corsair Spec Omega RGB White and black
OS: Windows 10
Monitor: AORUS CV27Q- 27 Inch

Unfortunately, I don't know how I can determine the age of my PSU. Safe to say its at least older than 5 years probably. I bought this rig in 2020 with parts that I chose.

You might want to understand that reinstalling your OS won't cost you a thing, apart from time. As for parts, you need to first narrow down the culprit before you throw money at it. To add, you can borrow parts from your friends or neighbors in order to narrow down the culprit.
I know that reinstalling my OS won't cost me anything. I just don't want to go through the hassle of losing everything on my C: drive and having to reinstall tons of programs or lose all my images and videos. Also, I unfortunately know nobody with a PC that I can borrow parts from. People don't really get gaming PCs or desktops at all where I'm from. So most of my friends just own laptops.

starwarsbattlefrontii.exe
^ is what's triggering the issue, or that's what I'm understanding off of WinDBG. Where did you source the installer for the game? Have you tried taxing other titles on your system? If so, what are said titles?
Yup. My PC has been consistently crashing and rebooting after playing at least one match on Battlefront 2, but it's happened across other games too like Overwatch and Hogwarts Legacy, among other more demanding titles. It's even happened with less demanding indie games a couple of times. This shouldn't be happening because these games used to run fine before without ever rebooting my PC. My performance is also not an issue in these games so my computer can handle them just fine at pretty good framerates.

 

[hussaj]

Check event viewer under windows logs , applications for any red marks

 

[ZonZon]

Check event viewer under windows logs , applications for any red marks

There were a few but I dont think they are related to my issue. I already saw red error marks in the system log in the event viewer and those were came up right after my computer rebooted

 

[ubuysa]

The June 4th dump is a WHEA_UNCORRECTABLE_ERROR which is most usually a hardware error. It's not possible to tell from this dump what hardware device failed, but the failure happened as soon as the kernel was called - we see a machine check abort (nt!KiMcheckAbort) immediately the kernel gets control.

The commonest cause is bad RAM, since you have two 16GB sticks your best option is to remove one stick for a few days (check the manual to ensure that the remaining stick is in the correct slot). After a few days, or when you get another BSOD, swap the sticks over and run on just the other for a few days. This will clearly show whether one stick is bad - and you can use the PC as normal during this time.

There are other possible causes, but let's check the RAM first.

 

[johnbl]

PC reboots after a few minutes of gaming on several different games.
Message says "The computer has rebooted from a bugcheck" ?

Hello. I've recently started having a problem where my PC consistently reboots when playing most games, especially demanding games that used to run just fine. Sometimes it's a bluescreen, but most of the time my PC just freezes, the screen goes black, the audio gets stuck, then my PC reboots. I can't play games for more than 20 minutes without this happening. I checked the event viewer and saw this error: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x0000000080000003, 0xfffff8072b51db63, 0xffffec866e09d9b0, 0x0000000000000000).

I used DDU to reinstall my Nvidia graphics drivers and I've even updated my BIOS but that didn't work. I also ran sfc /scannow now and DISM in the command prompt and they did find and repair corrupted files but the problem persisted. Finally I did a memtest but it came up clear saying there were no errors or corrupt files. I also never overclocked my PC. I literally have no idea what could be causing this. My PC was fine for 5 years until this started happening. I don't want to resort to reinstalling windows because that would suck and I'm praying to god its not a hardware issue because I cannot afford to replace anything in my PC right now.

I used Windbg to analyze the minidump file but didn't understand anything from it. Here is a Mediafire link containing the minidump file and the analysis I got from Windbg copied and pasted on a text file: https://www.mediafire.com/folder/gf4n7xiyxgail/Minidump

Can someone help me pinpoint the issue? I would appreciate any help. Thanks!

download microsoft autoruns64.exe and disable the following drivers: (reboot and retest)
C:\Program Files (x86)\MSI Afterburner\RTCore64.sys Thu Jun 18 04:55:42 2020

C:\Program Files (x86)\MSI\MSI Center\Mystic Light\Lib\NTIOLib_X64.sys Sun Jul 9 19:13:57 2017

C:\Program Files (x86)\MSI\MSI Center\Lib\NTIOLib_X64.sys Sun Jul 9 18:54:30 2017

C:\Program Files (x86)\MSI\MSI Center\Lib\SYS\NTIOLib_X64.sys Wed Apr 27 00:47:43 2022

for the ntiolib_x64.sys it is being loaded from different directories and versions. You could uninstall all of them and reinstall just the current version. I suspect that the version from 2022 is overclocking the values that the 2017 version is setting (so you have two overclocks, causing your cpu to fault)