[SOLVED] PC Keeps restarting randomly please help

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eclipzfuzion

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Dec 22, 2018
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I not long just used Windows 10 in built setting to clear all files and start from scratch but now after the PC being on for a bit it just restarts randomly. Really confused why this is happening
 
Solution
There's another user on here (their avatar is Bob Ross) who has a saying, it's either the PSU, RAM, or Software in that order as far as probability. Kernel Power 41 means the PC shut down and usually Windows can't tell you why because it was so sudden that no record of the problem could be written to log files. Test the RAM first, but if the PSU is really the problem the PC could still restart during the test, or might not restart at all because it's not stressing the PSU. I'd say if it restarts during a RAM test and you know for sure at the moment it restarted that there were no RAM errors, then it could very well be the PSU. If you have, or can borrow, another PSU then give that a try. Don't use your old PSU cables, only the ones...
You want to run it for quite awhile, the suggestion is overnight for a good 8 hours. What you're looking for is zero errors reported by MemTest86. Even one single error means you have a problem with RAM, although I myself am left wondering if a PSU problem can show itself in the form of an error in a RAM test. Are the restarts occurring during light tasks, or under heavier loads only?
I have been getting them just when downloading games off steam and a few tasks open on my browser. However recently I turned automatic restart off and I still have had one random restart since but they have stopped apart from that
 
Yeah, many pc enthusiasts would agree the memtest has to run for 8 to 12 hours before calling the RAM validated. Good to hear the BIOS update finished without a hitch! I know that swapping the PSU could hurt because of the expense, but if you’ve tried everything else...
 
Yeah, many pc enthusiasts would agree the memtest has to run for 8 to 12 hours before calling the RAM validated. Good to hear the BIOS update finished without a hitch! I know that swapping the PSU could hurt because of the expense, but if you’ve tried everything else...
Hi mate do you think I should stay how it is for a day or two as the last log was 01:36 and it is now 23:10 and I have had no further issues
 
Just got in to a game of Rainbow and everything seems normal such as performance and CPU,GPU and RAM load and temps. I also have multiple application and tabs open.
 
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Ok, maybe you worked it out! Crossing my fingers for you, my friend!
Thank you so much for the help mate, hopefully it’s fixed fingers crossed. One last question if you don’t mind, if the problem is fixed will the log in windows event viewer stay there ? Sorry for all the hassle mate and I hope you have a goodnight and I wish you a happy New Year !
 
Yes, the record of the past events will stay there, if that's what you mean. You can save the events data to a file and maybe clear them out, if that's what you're looking for.

Happy New Year!

*no hassle, lot's of people here on Tom's like to help others
Thanks again, and that’s why this is the first forum I come to, every problem I have had someone has helped me and I’m very grateful for it, cheers
 
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