Question PC not booting to Windows, it will boot to mobo logo only, then it restarts automatically ?

[Renz1997]

First of all, here are my PC specs.
CPU - Ryzen 3 3200g (Old)
- Ryzen 5 4500 (New)
Mobo - Asus Prime A320M-K
RAM - HyperX 8gb x 2
PSU - 500W true rated psu
GPU - RX580 8gb
Kingston SSD NVME - 1TB
Teamgroup GX2 - 258GB (for windows)
Toshiba HDD - 1TB

So, here's the thing.

I want to upgrade my Ryzen 3 3200g to Ryzen 5 4500.

Here are all the steps that I did.

1. Install the new CPU (I forgot to update BIOS first so it doesn't boot haha)
2. Re-install my old CPU to update BIOS.
3. When BIOS updating was done, i reinstall my new CPU again, and this time it was detected, but I cannot boot to windows. And then it got to a point where it will only boot until Motherboard logo then automatically restarts.
4. I reinstall the BIOS - no use
5. Reset CMOS - no use
6. Reseat RAM
7. Reinstall old CPU - it booted to windows with no problem
8. Reinstall the new CPU again to verify if it will boot - not booting again, auto restarts everytime.

All hope was lost until i decided to remove 1 RAM. Now it boots normally. Here are my trials for RAM

1. RAM 1 to A1 - Booted to windows
2. RAM 2 to B1 - Booted to windows
3. RAM 1 to B1 - Booted to windows
4. RAM 2 to A1 - Booted to windows
5. Both RAM on both slot - Not booting/Auto restarting

I searched this forum for explanations, and 1 thing in common was Damaged CPU (Memory controller) or Motherboard Issue.

The thing is, I inspected my new CPU, it has no bent pins, lacking pins whatsoever.

Do y'all think it was still the CPU ? Or motherboard issue ?

PS. I do not have spare Mobo so i cannot try hahah
Edit : If i use both of my RAM, and go to bios (Using Ryzen 5 4500) It detects 2 RAMs

 

[Lutfij]

PSU - 500W true rated psu
This doesn't hold much info apart from stating an advertised wattage. What is the make and model of the PSU? Age of the PSU?

What BIOS version are you currently on for your motherboard?

 

[Renz1997]

PSU - 500W true rated psu
This doesn't hold much info apart from stating an advertised wattage. What is the make and model of the PSU? Age of the PSU?

What BIOS version are you currently on for your motherboard?

My PSU was only a year and a half old.

My BIOS version now after updating was V. 6204

Edit : I only realized just now that my PSU was [vulgarity redacted] hahaha. It was advertised to me that this was true rated 500 watt PSU. Turns out I was scammed hahaha

PSU : Trendy SRM 500x

 

[rocktalkrock]

You did not mention the speed of your RAM. Have you tried running it at 2666 MHz just to see if that makes any difference?

 

[Renz1997]

You did not mention the speed of your RAM. Have you tried running it at 2666 MHz just to see if that makes any difference?

My ram speed is only 2400mhz at stock. Can i Overclock it ?

 

[DSzymborski]

Fake 500W PSU if you're talking post-2002 PC. May not be this problem, but this garbage shouldn't be used with any GPU that requires supplementary power. They even try to mimic Corsair's logo and naming to trick people into think it's a decent PSU. Santa Claus is "truer" than this.

Seriously, look what these grifters do.

The chutzpah of these thieves!

 

[rocktalkrock]

My ram speed is only 2400mhz at stock. Can i Overclock it ?

No reason to overclock the RAM. I was suggesting 2666 MHz because anything over that speed is considered an overclock with this motherboard.

 

[rocktalkrock]

As you are doing these RAM changes are you double-checking that the sticks are pushed all the way down in the slots? The memory slots on this motherboard only have a clip at 1 end.

 

[Renz1997]

Fake 500W PSU if you're talking post-2002 PC. May not be this problem, but this garbage shouldn't be used with any GPU that requires supplementary power. They even try to mimic Corsair's logo and naming to trick people into think it's a decent PSU. Santa Claus is "truer" than this.

Seriously, look what these grifters do.

The chutzpah of these thieves!

Well, I' m now planning to replace that too. MAYBE that's one of my problems. Because when I manually tune my GPU fans, or even undervolting, my system restarts automatically. This didn't happen before, so MAYBE, my PSU is degrading ?

 

[Renz1997]

As you are doing these RAM changes are you double-checking that the sticks are pushed all the way down in the slots? The memory slots on this motherboard only have a clip at 1 end.

Yes, im pretty sure that I'm doing it right. I heard clicks so i think that's a sign that i pushed it all the way down the slot.

 

[rocktalkrock]

Yes, im pretty sure that I'm doing it right. I heard clicks so i think that's a sign that i pushed it all the way down the slot.

Have you tried plugging your boot drive into a different SATA port?
Something else you could try is creating a bootable Linux USB drive and see if your PC will boot to the Linux drive with 2 sticks of RAM.

 

[Renz1997]

As you are doing these RAM changes are you double-checking that the sticks are pushed all the way down in the slots? The memory slots on this motherboard only have a clip at 1 end.

Anyway, I'm also planning to downgrade my bios from 6204 to 5862 to try. But old bios versions are not available on the site.

 

[Renz1997]

Have you tried plugging your boot drive into a different SATA port?
Something else you could try is creating a bootable Linux USB drive and see if your PC will boot to the Linux drive with 2 sticks of RAM.

I have not tried this yet. I will try. Thank you 🤘

 

[Phillip Corcoran]

Anyway, I'm also planning to downgrade my bios from 6204 to 5862 to try. But old bios versions are not available on the site.

Yes they are. You have to click on the blue text which says "Show all".

Note: the above is for information only. I'm not suggesting you should downgrade the BIOS.

 

[Renz1997]

Yes they are. You have to click on the blue text which says "Show all".

Note: the above is for information only. I'm not suggesting you should downgrade the BIOS.

I'll definitely gonna try this. Thank you very much 😁