PC not shutting down

S4lad

Prominent
May 19, 2017
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I have Windows 10 , and when I try to shutdown my pc, windows shuts down , Display tells me that theres no signal, but my power button is lit and fans are working.I let my PC shut down for an hour, no results, power button lit and fans working.
 
CPU: AMD Athlon X4 845
GPU: Gigabyte Geforce GTX 1050 Ti OC 4GB
RAM: 1x Crucial Ballistix Sport XT 4GB 1600 MHz
OS: Windows 10 Pro
Motherboard: ASRock FM2A58M-VG3+
Yeah, I updated BIOS

 


Ok lets try something. Does your computer shut down if you shut down immediately from the Windows 10 login screen.

I ask this because during the shutdown process. The system will purge the drivers your screen will go black after the GPU driver is unloaded but the system has not finished the shutdown process. I have had this issue recently and was related to the Primocache driver in versions 2.7.x recently fixed in 3.0.0 beta (just a note if you use that application).

Basically if this is the issue I would look into any drivers you updated before the issue popped up or applications with low level support drivers (Antivirus software, Virtual Machine software, Caching applications, etc).
 


Yeah it shut down.
 


Well your computer properly responds to the shutdown command. This leaves your issue to a hung process during shutdown. Hard telling what it is, but I can safely say you probably have no Hardware issues just an annoying software bug.
 
based on that, while you discover which one is, you can safely push and hold the power button to turn it off by hand, no damage will be done, hopefully

is good to do a checkdisk on windows form time to time, also chck for updates often, windows 10 can do it alone but for some reason sometimes does it wrong and you need to assist it