It's been months that I'm experiencing random freezes on my pc, it started almost as soon as I bought it and I can't relate it to some change or accident. Most of the time it freezes while I'm just using the browser and often it happened while no user program was running. After the freeze I can't do anything but force the restart. It doesn't happen every time I uses it but sometimes happens multiple times a day.
I tried using different operative systems including different Linux distributions and Windows 11, the pc freezes on all of them. I tried removing one of the two ram slots I have and running on only one of them at a time even on a different slot, the system still freezes. I tried different GPU drivers and even running without the graphic card but it freezes anyway. I also tried to run an OS from a USB and I experienced a freeze in that case too. I ran memory tests and intel diagnostic tools and every test passed without any problem.
I tried using different operative systems including different Linux distributions and Windows 11, the pc freezes on all of them. I tried removing one of the two ram slots I have and running on only one of them at a time even on a different slot, the system still freezes. I tried different GPU drivers and even running without the graphic card but it freezes anyway. I also tried to run an OS from a USB and I experienced a freeze in that case too. I ran memory tests and intel diagnostic tools and every test passed without any problem.