Question PC randomly shuts down since this morning

[WoodChuker]

All worked fine the day before, all I did was boot up Starfield and after an hour my PC shut down (No BSOD) and rebooted. At first, I thought it was a Starfield bug with the last patch, so i went to play CP2077 and after 30 minutes the same happened. So that got me worried, I tried Black Desert Online as well. PC shuts down after 10-15 minutes. I reverted the 537.42 Nvidia driver to 537.34 and still the same issue. only happens when gaming, normal desktop use and browser, Etc is fine. Under Event Viewer, I get the following:

Spoiler

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/30/2023 7:10:10 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-B0A4OEC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>9</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2023-09-30T17:10:10.5259363Z" />
<EventRecordID>103559</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-B0A4OEC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
</EventData>
</Event>

Log Name: System
Source: volmgr
Date: 9/30/2023 6:27:47 PM
Event ID: 49
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-B0A4OEC
Description:
Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="volmgr" />
<EventID Qualifiers="49156">49</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-09-30T16:27:47.9053918Z" />
<EventRecordID>103198</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="432" />
<Channel>System</Channel>
<Computer>DESKTOP-B0A4OEC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\HarddiskVolume3</Data>
<Binary>000000000100000000000000310004C001400000230000C000000000000000000000000000000000</Binary>
</EventData>
</Event>

Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 9/30/2023 5:43:06 PM
Event ID: 1
Task Category: Logging
Level: Warning
Keywords: Session
User: SYSTEM
Computer: DESKTOP-B0A4OEC
Description:
The backing-file for the real-time session "PCA file tracing session" has reached its maximum size. As a result, new events will not be logged to this session until space becomes available. This error is often caused by starting a trace session in real-time mode without having any real-time consumers.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{b675ec37-bdb6-4648-bc92-f3fdc74d3ca2}" />
<EventID>1</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>1</Task>
<Opcode>10</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2023-09-30T15:43:06.5187972Z" />
<EventRecordID>701</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="5920" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>DESKTOP-B0A4OEC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="SessionName">PCA file tracing session</Data>
<Data Name="ErrorCode">3221225864</Data>
<Data Name="LoggingMode">8388864</Data>
</EventData>
</Event>

A few googles later all people say is PSU or GPU issue, but I doubt that's the problem as kernel power event id 41 task category 63 can be anything really, a generic code Windows puts out when something is wrong. now I'm tech-savvy but this one got me stuck. my specs are:

OS: Win 11 home edition
Case: Fractal Design Meshify 2c
GPU: RTX 3080 10 GB (A Lenovo one I scavenged from a prebuild)
CPU: I9 10900k (No Oc)
Memory: 32GB ddr4 3200mhz (Lenovo ram i scavenged from the same prebuild) ((XMP enabled))
Mobo: Msi z590 Wifi pro
PSU: Cooler Master MWE 850 Gold V2 Full Modular
CPU Cooler: Noctua NH-D15 Chromax Black - 140mm
Front intake fans: 2x Noctua NF-A14 PWM chromax - 140mm
Rear exhaust fan: Noctua NF-S12B Redux 1200 PWM (Rear exhaust)
Top exhaust fans: 2x Cooler Master 120 ARG (Top Exhaust)
Storage: 2 x Unknown Samsung M.2 1TB (Scavenged)
External storage: Samsung T5 USB-C 2tb SSD
External storage: Samsung T7 USB-C 1tb SSD
External storage: WD Elements USB 8tb HDD


Any help would be appreciated, and I really hope this is just a driver/windows issue as hardware I cannot afford. Started to put money aside to upgrade sometime next year.

 

[Colif]

event 41 just means windows restarted and it doesn't know why.
Did you get a BSOD as 2nd event talks about creating dump files.

Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.

Do you have a page file? can you set PC up like in spoiler

Spoiler

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
   
2. Navigate to C:\Windows\Minidump
   
3. Copy the mini-dump files out onto your Desktop
   
4. Do not use Winzip, use the built in facility in Windows
   
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
   
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
   
7. Then post a link here to the zip file, so we can take a look for you . . .
   

you would think if it was GPU, you wouldn't get a picture.

What temperatures are you getting? It could be overheating and restarting to save itself.
I wouldn't expect it in a case full of noctuas but its always possible.

I know it says ryzen but settings still work - https://forums.tomshardware.com/threads/how-to-use-hwinfo-to-track-sensor-values-on-ryzen.3693704/

 

[WoodChuker]

event 41 just means windows restarted and it doesn't know why.
Did you get a BSOD as 2nd event talks about creating dump files.



Do you have a page file? can you set PC up like in spoiler

Spoiler

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
2. Navigate to C:\Windows\Minidump
3. Copy the mini-dump files out onto your Desktop
4. Do not use Winzip, use the built in facility in Windows
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
7. Then post a link here to the zip file, so we can take a look for you . . .

you would think if it was GPU, you wouldn't get a picture.

What temperatures are you getting? It could be overheating and restarting to save itself.
I wouldn't expect it in a case full of noctuas but its always possible.

I know it says ryzen but settings still work - https://forums.tomshardware.com/threads/how-to-use-hwinfo-to-track-sensor-values-on-ryzen.3693704/

Page file is set to windows managed. It's at 36gb and no BSOD, pc just rebooted. Same loop each time I play a game. Iddle temps are 35c for both GPU and CPU, and ingame max they go is 90 as i lowered the max temp of 100

 

[WoodChuker]

Will upload said file shortly.

 

[Colif]

36gb? Um.. don't upload a 36gb file...

That makes me think one of your games has a memory leak

Starfield has one on Xbox but I don't see much about PC.

If you have 32gb of ram, it shouldn't ever need to use the page file. So it being anything bigger than 2gb is interesting.

I have 32gb of ram, playing Diablo 4 for a few months ballooned my page file out to about that size, it has now shrunk back to 2gb again.

volmgr having problems with drive...

Storage: 2 x Unknown Samsung M.2 1TB (Scavenged)

have you run magician on these drives? Maybe the diagnostics?

Tool & Software Download | Samsung Semiconductor Global

Download various software related to your product, including Samsung Magician, designed for use with Samsung's memory products, and find related information.

semiconductor.samsung.com

 

[WoodChuker]

36gb? Um.. don't upload a 36gb file...

That makes me think one of your games has a memory leak

Starfield has one on Xbox but I don't see much about PC.

If you have 32gb of ram, it shouldn't ever need to use the page file. So it being anything bigger than 2gb is interesting.

I have 32gb of ram, playing Diablo 4 for a few months ballooned my page file out to about that size, it has now shrunk back to 2gb again.

volmgr having problems with drive...


have you run magician on these drives? Maybe the diagnostics?

Tool & Software Download | Samsung Semiconductor Global

Download various software related to your product, including Samsung Magician, designed for use with Samsung's memory products, and find related information.

semiconductor.samsung.com

Magician only recognizes the T series i have. The unknown ones are genzric OEM ssd's. And yeah if it isn't my pagefile what is it then? Windows put it at that, something has to cause the pc shutdowns during gaming.

 

[Colif]

it shouldn't be a memory leak as they don't cause restarts, they just slow PC down. And the time frame of 10 minutes would seem too short. Especially after a restart as that would refresh the values. Its too fast.

Did you set PC up for minidumps and we can look at any it might create after next restart. minidumps are only at most a few mb and contain as much useful data as dump files that grow to stupid sizes to match ram amount. they would only help if it is a BSOD.

it could be power. But the only real way to accurately test a PSU is a multi meter as you can check its power under load. The other ways I know of just rely on software which isn't always accurate or test to see if PSU actually works... which we know it does.


the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/

or multimeter https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

or in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

Does anything show in reliability history? windows will report hardware errors as it sees all the restarts as hardware errors, but anything else that might tie in?

 

[WoodChuker]

It got worse now. After reseating the GPU as i cleaned it and renewed thermal paste just to be sure it wasn't heat/power. As i do every few months. The GPU fans no longer spin up, and isn't recognized under windows. It goes to the CPU's integrated graphics. Either the GPU died or PSU did, well my day can't get any worse.