Question PC Reboot/ Crashes During Gaming and after

Sep 30, 2019
8
0
10
So to start off with, the PC is a New Build, Specs are :
CPU -AMD Ryzen 7 2700x 3.7GHZ
RAM -2 Sticks of 8g ddr4 3000mhz
GPU -EVGA RTX 2070 XC Ultra Super
PSU - Seasonic 750w Prime 80plus Titanium
MOBO-Asus Prime x470-PRO
CPU Cooler -DEEPCOOL Captain 240 EX
Case -Fractal Meshify C

TL;DR at bottom

After I first booted the PC and installed windows, I proceeded to install all the updates I could think of. I updated Windows till I couldn't update any longer. I downloaded the newest Graphics drivers, then I found the news BIOS version and flashed the BIOS. After all that, I started to install games. The first one I got to play was Borderlands 3 (Which I have read that many ppl have optimization problems with, but this goes beyond one game). I got to play for about 20-30 minutes, then the game crashed. I proceeded to reboot the game and it followed with even shorted times between crashes till it finally rebooted my PC. I then, after a time to allow my time to cry(PC to cool), installed No Man's Sky to see if it was the game or my system. I got the same results. I then did some research. Which had me download some programs.

I installed Core Temp, and EVGA Presision x1 and started monitoring my CPU and GPU temps. Highest CPU Temp I have seen was 51c. Highest GPU temp I saw was 81c. I continued to monitor these thinking it had to be a heat issue. I stopped booting BL3 as the game crashes in seconds now. I instead tried NMS. I got a good 5 minutes of solid play, and noticed the CPU temps stayed in the mid 40s and the GPU temp between 60-70. The GPU memory was around 7k MHz. The GPU clock was showing 1900 MHz. It then crashed and gave me a generic error telling me to visit their site. I spent the next 30 minutes trying to figure out the problem was, and tried one last game.

I tried a less resource heavy game, WoW Classic. I didn't see a difference in temps nor usage, yet I was greeted by a reboot. I have no idea if its a heat problem, bad hardware, faulty software, or a power issue. The PCI-E cable I have to my GPU is a 6pin and 8pin(6+2). The install manual was showing me a input cable that I didnt have(Something to do with the 8 pin having a barn looking hexagon on top of another hexagon on the +2 part, but I only have cable that are square on top of hexagon) , so I used one of the 5 PCI-E cable my PSU gave me.

So I have no idea if that could be it. If you couldn't tell by my explanation of PCI-E cables there at the end, I am not that knowledgeable about these things.


TL;DR- PC crashes/ Reboots. Have newest Graphic drivers, Windows updates, and BIOS updates. Thinking its heating issue. Have monitored temps and from my knowledge, and they are in acceptable range.

Thank you for any assistance you may lend
 
Last edited:
While Just running NMS on Ultra settings for 5 minutes(No crash as I restarted myself to test lower settings), this is what info I received:
GPU Clock - 1980MHz
GPU Memory Clock - 7001MHz
Memory Usage - 775MB
Voltage - 994 mV
GPU Temp - 89c
CPU Max Temp - 57c (Idles 34c out of game)
 
I read someone's comment on another post about resetting gpu and RAM. So while doing so, I took my cooler off my cpu to see what the factor paste looked like and saw what looked like a electrical arc of sorts, like current trying to cross between two points. Also the paste on my CPU looked a bit dry and cracked. This doesn't seem healthy.
 
UPDATE: I Download The Witcher 3 and was able to play for about 10 minutes smoothy. I then proceeded to exit game and review if any of my forums post have been updated. I then crashed. Twice. I use chrome. SOS.

The temps were fine and well within acceptable margins. Is this a memory issue?