There is option to refresh your pc without affecting your files and then is reset that removes all and need to install windows again. My computer has been crashing and running slow for some time and i think could this refresh help. If i refresh my pc without affecting files do i need to give windows key because when i bough this back in 2014 i didnt have money to buy windows and i used my friends key and it was fine but it always pops screen "activate windows" and that doesn't really bother me, and i dont have that windows key. Probably buying windows 10 later this year.