Question PC restarting during benchmark

[kaydil16]

my pc keeps resetting itself while i try to do a benchmark, i dont know what the cause of it is and i cant seem to be able to fix it. I dont know much about pc but im trying to learn. if anyone can help me please so i can get back to gaming that would be great.

Specs:
motherboard: MSI mpg b550 gaming plus
CPU: ryzen 5 5600G 6-core 3.701 GHZ
GPU: RADEON RX 6500 XT 4080 GB DDR6
OPERATING SYS: WINDOWS 10

 

[DSzymborski]

What's the *exact* PSU? What's the *exact* RAM?

What GPU do you have? You list two very different ones.

 

[kaydil16]

Motherboard: MSI-mpgb550 gaming plus
cpu: ryzen 5 5600g- 6-core 3.701 ghz
gpu:radeon-rx 6500 XT 4080 gd ddr6
ram: corsair- 16gb(x2)
HDD/storage: crucial- 1tb m.2 o/s drive
HDD/ storage: seagate- 2tb hdd storage
operating system: microsoft windows 10
power supply: thermal take
extras: cool master rgb heatsink

** this is the list i got for everything thats in the computer**

 

[DSzymborski]

Motherboard: MSI-mpgb550 gaming plus
cpu: ryzen 5 5600g- 6-core 3.701 ghz
gpu:radeon-rx 6500 XT 4080 gd ddr6
ram: corsair- 16gb(x2)
HDD/storage: crucial- 1tb m.2 o/s drive
HDD/ storage: seagate- 2tb hdd storage
operating system: microsoft windows 10
power supply: thermal take
extras: cool master rgb heatsink

** this is the list i got for everything thats in the computer**

Thermaltake is a brand of PSU. They make some decent PSUs and some very poor ones.

PC Part Picker, which isn't necessarily comprehensive, lists 232 Thermaltake PSUs. Which one is yours?

 

[kaydil16]

Thermaltake is a brand of PSU. They make some decent PSUs and some very poor ones.

PC Part Picker, which isn't necessarily comprehensive, lists 232 Thermaltake PSUs. Which one is yours?

its a Smart 700W

 

[DSzymborski]

its a Smart 700W

That's one of their worst ones. If you're having restarts at load, I'd getting something actually decent as the first step.

 

[PiersPlowman]

That's one of their worst ones. If you're having restarts at load, I'd getting something actually decent as the first step.

Not to be a smart a$$, but my somewhat similar build (RX480 / R5 5600 / b550m) has never pulled more than ~240 watts from the wall full tilt and that's with a monitor plugged into the watt-o-meter, too. OP's GPU is even more power efficient.

Are bad PSUs really THAT bad...? (I'm here to be schooled on this point).

 

[junkbox13]

I've never had luck with Thermaltake PSUs, granted I only bought ones from RadioShack in a pinch when I needed to get a core system back up quickly in a business environment but they never lasted and the output never actually matched the advertised Wattage as measured by a PSU tester device. So yeah might be that. I'm leaning more towards overheating as the machine will/should shut itself down to save the CPU. The stress test utility should be creating a trace/log file as it goes along, if it fails at the same time every time, determine what stage that it's in CPU, GPU, RAM, DirectX, Storage etc. that should narrow it down. I'm not aware that a stress test can actually test the PSU itself per se (could be wrong) but if the PSU is failing it would be due whatever combination of tests are running and the trace/log file should say the last test that started/passed so the next one would be the drain if it is the PSU. Each tool is different, and honestly I've been using a rather outdated version (read free) of UL's PCMark, which I never really use, for some time now when needed so I might not be the best to ask on specific software. You just gotta check it on the trace. Also check the event viewer for Critical: Kernel-Power 41 (63) that's usually usually the power supply, but might also be overheating in which case you'd need to install something like SpeedFan (ignore the green Download Now' buttons and scroll down to the actual link under the 'Download' header). You can also tweak the thresholds in BIOS but understand that doing so is going to draw more power, so it is in fact an overheating issue this could well be causing the PSU to be overtasked.

​

 

[DSzymborski]

Not to be a smart a$$, but my somewhat similar build (RX480 / R5 5600 / b550m) has never pulled more than ~240 watts from the wall full tilt and that's with a monitor plugged into the watt-o-meter, too. OP's GPU is even more power efficient.

Are bad PSUs really THAT bad...? (I'm here to be schooled on this point).

It's not a wattage problem. These are cheap, decade-old, group-regulated Sirfa units that were designed for PCs of 20 years ago, which Thermaltake slapped the Smart label on. They shouldn't be used with modern equipment that uses almost all +12V power. It's not a guarantee that it's causing *this* specific problem, but any time there's a low quality PSU and symptoms like this, you gotta take power delivery out of the equation.

For many reasons, cheap PSUs are quite expensive in the long run. And you'll never know there's a problem, usually before it's too late; junk PSUs can give poorly filtered power for components for years and shorten their lifespans without you ever knowing anything.

 

[XxDarkMario20xX]

Cheap PSU can take out your computer parts if they blow up and long time ago my psu blew up and damanged my ram sockets because my ram would not work after it.

 

[kaydil16]

That's one of their worst ones. If you're having restarts at load, I'd getting something actually decent as the first step.

what PSU would you recommend?

 

[DSzymborski]

what PSU would you recommend?

With a GPU that requires supplementary power, no lower than Tier B on this linked list.

PSU Tier List rev. 17.0g - Cultists Network

PSU Tier List will help you to choose the best PSU out of hundreds of models on the market. From budget to the highest end Power Supplies.

cultists.network