Question PC restarting during games

[londynondatrxck]

I have a
Ryzen 5 2600
PowerColor AMD Radeon Dragon RX 580 8GB
GIGABYTE B450 DS3H AM4 AMD B450 SATA 6GB/s micro ATX AMD MOB
G.SKILL Aegis 2 x 8 gb DDR4 SDRAM
Drevo X1 Pro 512GB SSD
Seagate BarraCuda Internal Hard Drive
CORSAIR TX-M Series TX550M Power Supply

Basically, I've had this set up since January, I know nothing about pcs and I decided to switch from xbox and build one, so I did, and everything was working fine. I play RB6 and CS:GO, and every now and then I mean rarely back then it would just restart in the middle of a game and I didn't really think anything of it. I stopped playing pc for a while and would only use it to watch game of thrones. So I started playing again this week and my pc will restart itself during a game so much it's unbearable. I tried doing the MSI thing to check the temperatures because the fans begin making a loud humming noise before it shuts off usually, the temperatures would get maybe to 70C or like 73C is as high as I've seen it. I took it to a guy that works from home fixing pcs and he told me I need more thermal paste on it? But he didn't even pull my stuff apart or anything so I was looking for a second opinion. I fear faulty hardware.

 

[PC Tailor]

Welcome to the forums!

It can be faulty hardware, but it can just be temperatures, i know you have stated the 73 degrees, but we need a little more specificity my friend.

What is your GPU temperature before the crash?
What are your INDIVIDUAL core CPU temperatures under heavy load / usage?
Are you using stock cooler?

You can monitor these in game using MSI Afterburner or using HWInfo

 

[londynondatrxck]

Welcome to the forums!

It can be faulty hardware, but it can just be temperatures, i know you have stated the 73 degrees, but we need a little more specificity my friend.

What is your GPU temperature before the crash?
What are your INDIVIDUAL core CPU temperatures under heavy load / usage?
Are you using stock cooler?

You can monitor these in game using MSI Afterburner or using HWInfo

They are all about the same from what I've seen on MSI. Not sure about the GPU temp, and yeah I have an amd fan along with one that came in the case and they both work

 

[PC Tailor]

Apologies but i will need specifics - what temperatures specifically are you reaching my friend?
You can use HWInfo to find the MAX core temperature of each individual core as this will give an aspect of if the CPU does need new thermal paste or a new cooler.

 

[londynondatrxck]

Apologies but i will need specifics - what temperatures specifically are you reaching my friend?
You can use HWInfo to find the MAX core temperature of each individual core as this will give an aspect of if the CPU does need new thermal paste or a new cooler.

Apologies but i will need specifics - what temperatures specifically are you reaching my friend?
You can use HWInfo to find the MAX core temperature of each individual core as this will give an aspect of if the CPU does need new thermal paste or a new cooler.

it was getting high 60s and 73 max I don't have the pc with me right now to run tests or I would

 

[Vic 40]

No problems in the bios? There are already a few bios updates so if no problems when being in the bios do i suggest to update that first.

The latest is " F40 from 2019-05-16" ,but you will ned to upgrade to F32 first.

Note: If you are using Q-Flash Utility to update BIOS, make sure you have updated BIOS to F32 before F40

B450M DS3H (rev. 1.0) | Moederbord - GIGABYTE Netherlands