Pc restarting on it's own

[Ultra_]

First my PC specs:
Motherboard: MSI Z SERIES
GC: ZOTAC GTX 970
Processor : INTEL I5 4690
PSU: CORSAIR VS 650
RAM: VENGEANCE 8gb
HDD: 2X WDD 1TB
UPS: MICROTEK 1000V
MONITOR: AOC 24INCH

My PC shuts down then restarts several times during the day with a loud clicking noise from the ups.
I have already changed 3 ups starting from a small one to a big 1000v one.

Also, when I connect my CPU directly to mains it works fine but I am afraid it may damage my CPU because of power fluctuations in the home.

Now some people are saying it might be PSU but that is working fine with no issues that I can see.

There is one more PC in home that's an old dual core home desktop with very low specs and no GC. It also had same company ups and that works fine, so I don't know if ups manufacturer is the issue.

Please, any suggestions will be appreciated.

 

[Ultra_]

Well, despite what I said before I wouldn't just take my word for it. That was more of a "just because the computer turns on doesn't mean the power supply is ok" kind of statement. However, that is a poor model of PSU. Certainly there are much worse ones out there, but considering the demands of your hardware, it would not be surprising to find that it is in fact in some state of disrepair.

Before I replaced it though I'd probably want to at least test it at idle and under a load. Do you have or have access to a multimeter?

Also, what is the exact model number of your UPS.

MICROTEK 1000v ups. Also, I don't have a multimeter and don't know how to check. :/

 

[Darkbreeze]

What country are you in Ultra?

Also, that is the product series and description, that is not the model number. There should be a model number listed on the back or side of the unit or perhaps you know where the product exactly like yours is listed online?

 

[Ultra_]

What country are you in Ultra?

Also, that is the product series and description, that is not the model number. There should be a model number listed on the back or side of the unit or perhaps you know where the product exactly like yours is listed online?

https://www.amazon.in/gp/aw/d/B009CVTXMO/ref=mp_s_a_1_4?ie=UTF8&qid=1511247117&sr=8-4&pi=AC_SX118_SY170_FMwebp_QL65&keywords=microtek+1000&dpPl=1&dpID=41jqyTr7i4L&ref=plSrch here is the ups.

And I live in India bro

 

[Ultra_]

What country are you in Ultra?

Also, that is the product series and description, that is not the model number. There should be a model number listed on the back or side of the unit or perhaps you know where the product exactly like yours is listed online?

https://www.amazon.in/gp/aw/d/B009CVTXMO/ref=mp_s_a_1_4?ie=UTF8&qid=1511247117&sr=8-4&pi=AC_SX118_SY170_FMwebp_QL65&keywords=microtek+1000&dpPl=1&dpID=41jqyTr7i4L&ref=plSrch here is the ups.

And I live in India bro

At least before going tell which PSU and UPS I should buy

 

[Darkbreeze]

Ok, so that unit has three lights on it. One light tells you that there is power TO the unit, from the outlet/grid. One light tells you there is a fault and the other light tells you that the UPS unit is turned on and operating. Which light is it that's staying on. The one that says "mains"?


As far as being in India, which is what I suspected since it's pretty common to have shitty power grids there plus we have so many visitors from that region since there is no Tom's hardware for India like there is for so many other countries, what that does is tell me right away that finding a good quality power supply there is going to be either very difficult or expensive.

India is a big place, and I very clearly am not there so I haven't the slightest clue where you can get parts from and what options are available to you. I've helped MANY people from India in the past but they've all had different restrictions on what they could and could not get. Can you order from Flipkart and Snapdeal?

 

[Ultra_]

Ok, so that unit has three lights on it. One light tells you that there is power TO the unit, from the outlet/grid. One light tells you there is a fault and the other light tells you that the UPS unit is turned on and operating. Which light is it that's staying on. The one that says "mains"?


As far as being in India, which is what I suspected since it's pretty common to have shitty power grids there plus we have so many visitors from that region since there is no Tom's hardware for India like there is for so many other countries, what that does is tell me right away that finding a good quality power supply there is going to be either very difficult or expensive.

India is a big place, and I very clearly am not there so I haven't the slightest clue where you can get parts from and what options are available to you. I've helped MANY people from India in the past but they've all had different restrictions on what they could and could not get. Can you order from Flipkart and Snapdeal?

Bro I can get any part that I want from our it hub that is known as Nehru Place here. Yes I will be expensive but right now I only care weather this is the only solution or not.
So, should I buy PSU or ups or both
And which one should I buy for future upgrades as well


One more point, yesterday I played games without ups and PC didn't restart. But, when I did used UPS it clicked once and the second time it clicked PC restarted.

So today I'm going to try my PC in full load by playing heavy games and see what happens

 

[Darkbreeze]

Let me ask this. Were all three UPS that you bought, the same model?

Have you tried this configuration in a different outlet, one that is on a totally different circuit than the outlet you've been using?

As far as what power supply to get, I know that quality PSUs are hard to come by in India, so I'd prefer to see a list of what is available to you. Generally speaking, most models made or sold by Seasonic, Super Flower, Corsair (Stick to CXM (Not CX), RM, HX, AX or TX models, avoid the older CX, VS and RS models). Most of the Antec 620w models are decent and made by Seasonic.

This list will give you a pretty good idea of what is good, what is average and what really sucks.

http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html

 

[Ultra_]

Let me ask this. Were all three UPS that you bought, the same model?

Have you tried this configuration in a different outlet, one that is on a totally different circuit than the outlet you've been using?

As far as what power supply to get, I know that quality PSUs are hard to come by in India, so I'd prefer to see a list of what is available to you. Generally speaking, most models made or sold by Seasonic, Super Flower, Corsair (Stick to CXM (Not CX), RM, HX, AX or TX models, avoid the older CX, VS and RS models). Most of the Antec 620w models are decent and made by Seasonic.

This list will give you a pretty good idea of what is good, what is average and what really sucks.

http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html

Yes all 3 were of same company.
Yes, actually my PC is in New room only but still same problem, that's when I contacted u guys.

I'll take a look at these PSUs now

 

[Darkbreeze]

Does the new room where you have it plugged into now have it's outlet on the other side of the same wall it was plugged into when it was in the other room? Just wondering, because it still might be on the same circuit if it is.

 

[Ultra_]

Does the new room where you have it plugged into now have it's outlet on the other side of the same wall it was plugged into when it was in the other room? Just wondering, because it still might be on the same circuit if it is.

No bro it's not like that, it's a different room.
Plus today since early morning I plugged my PC to only surge protector with no ups and it didn't restart once.
So should I continue my test? And does that mean main culprit is UPS?

 

[Darkbreeze]

It may be the fact that your power supply and UPS don't agree. Some UPS's use a specific type of wave form that is not well tolerated by some power supplies. Without looking into both those items very closely I couldn't tell you for sure, but some models use pure sinewave waveforms and some use other waveforms, and I know from past discussions that there are some that just don't agree with each other. It's been too long since that was an issue over here in the states but for hardware in some regions I suspect it could be a problem.

Similar to what is described here:

http://www.tomshardware.com/forum/352692-28-will-corsair-work-sinwave-square-wave


I'd say it's likely that the UPS IS the problem, since you have no problems without it. I still think that for the long term, you should start looking now for a better PSU though. The VS models are not good and when it goes you want to be prepared. They have a high failure rate and are not recommended for use with gaming systems due to the high current draw and extended load conditions that a gaming rig is usually seeing.

 

[Ultra_]

It may be the fact that your power supply and UPS don't agree. Some UPS's use a specific type of wave form that is not well tolerated by some power supplies. Without looking into both those items very closely I couldn't tell you for sure, but some models use pure sinewave waveforms and some use other waveforms, and I know from past discussions that there are some that just don't agree with each other. It's been too long since that was an issue over here in the states but for hardware in some regions I suspect it could be a problem.

Similar to what is described here:

http://www.tomshardware.com/forum/352692-28-will-corsair-work-sinwave-square-wave


I'd say it's likely that the UPS IS the problem, since you have no problems without it. I still think that for the long term, you should start looking now for a better PSU though. The VS models are not good and when it goes you want to be prepared. They have a high failure rate and are not recommended for use with gaming systems due to the high current draw and extended load conditions that a gaming rig is usually seeing.

Ok I'll be testing it for today and will tell the results. I'm afraid about my other parts like graphic card though.
Also, could u tell me about good ups?

 

[Darkbreeze]

Well, I CAN tell you that if there was a list, Microtek wouldn't be on it.

What is the exactly reason you are using a UPS in the first place? Is it for power loss or is it supposed to be for protection?

Another thing is, are you using a power strip? If you are, what is plugged into the power strip and what is plugged into the UPS? Power strips, especially, but not only, the cheaper ones, are notoriously bad. Even ones costing 25 US dollars or more are pretty much worthless when it comes to any kind of surge protection and usually these units create more problems than they solve. It's highly recommended, when possible, that your PC and monitor be plugged directly into the wall socket, or that your UPS be plugged directly into the wall socket and then your PC and monitor be plugged into your UPS.

Other stuff like printers, speaker systems and USB chargers can be plugged into the power strip as those are non-critical peripherals, mostly.

What you really want is to find a unit that uses a TRUE SINEWAVE. Most UPSes only provide a simulated sine-wave output, which is a stepped sine-wave that approximates what you get out of your wall outlet. Some electronics are sensitive to simulated sine-waves and will behave abnormally.

Some units that have a true (pure) sine wave. Maybe some of these are available to you locally, maybe you might have to figure out how to get one brought in if the price is within a realistic budget for you. I don't know how deep your pockets are so it's hard to say. I also can't speak to how the plugs and sockets will be, or will not be, compatible. The use of adapters can in some cases completely throw everything out of whack, so you might be best off to find a true (pure) sine wave unit locally that natively uses the correct style of wall plug. At least this will give you some idea of what to look for though.

These, are all true sinewave units.

https://www.amazon.com/CyberPower-CP1350PFCLCD-Sinewave-Outlets-Mini-Tower/dp/B00429N19M?psc=1&SubscriptionId=AKIAIPHVZTVH6LZ5BFZA&tag=hawk-future-20&linkCode=xm2&camp=2025&creative=165953&creativeASIN=B00429N19M&smid=ATVPDKIKX0DER&ascsubtag=pcg-522137044-20

https://www.amazon.com/dp/B0083TXNMM?ref=emc_b_5_t

https://www.amazon.com/dp/B003OJAHVQ?ref=emc_b_5_t


They don't have to be made by Cyberpower, but just make sure that they are a pure sine wave unit.

 

[Ralston18]

Overall, seconding darkbreeze.

Been following this thread as a matter of interest.

One additional consideration.

@Ultra_

Any chance that you have counterfeit products?

Not an uncommon occurrence in many areas. If so, that may explain the situation.

 

[Darkbreeze]

I don't think it's counterfeit, because I don't think anybody would counterfeit a Microtek product. They would counterfeit Cyberpower (NOT related to CyberpowerPC) or APC or Tripp-Lite or Leviton or Eaton if they were going to try and copy a brand that is both high quality and reputable.

 

[Ultra_]

I don't think it's counterfeit, because I don't think anybody would counterfeit a Microtek product. They would counterfeit Cyberpower (NOT related to CyberpowerPC) or APC or Tripp-Lite or Leviton or Eaton if they were going to try and copy a brand that is both high quality and reputable.

https://www.amazon.in/Microtek-UPS-SEBz-1100VA-Sinewave/dp/B00WAJW40S

Is this one fine ?
And thanks y'all for helping me out. I thought the post is closed, but guess the late replies is because of the time difference.

Also, my friends use normal ups and they all work fine. When all this started ups was in other room with no earthing, than I shifted my PC to the room where it is now with earthing. So, it could be possible that it got damaged because of that room.

One more update: PC worked fine without ups in this room apart from some fans noise increasing and decreasing while light multiplayer gaming.
I use ups so as to protect my data if light goes off.
Apart from that I do have an invertor in my home but I have never connected my PC with it.

And I guess I got your statement wrong. So, are u saying MICROTEK wouldn't be on any list, that means it's not good?

https://www.amazon.in/gp/aw/d/B01ELNPG2I/ref=mp_s_a_1_2?ie=UTF8&qid=1511408044&sr=8-2&pi=AC_SX118_SY170_FMwebp_QL65&keywords=apc

https://www.amazon.in/gp/aw/d/B0038ZTZ3W/ref=mp_s_a_1_3?ie=UTF8&qid=1511408044&sr=8-3&pi=AC_SX118_SY170_FMwebp_QL65&keywords=apc

Are these one good

I also checked the UPS u told me. mine was around $60 and what you are suggesting are around $200 or even more, i mean thats too expensive and i have never seen any of my friends using that expensive UPS. :/

 

[Darkbreeze]

Not sure what you mean by "the post is closed", but even after you select a Best answer/Solution, the post isn't closed until I say it is. Heh.

Seriously, discussion on any given thread can go on for many pages after a solution has been found to the original problem, and in many cases it does. So you can keep the topic going for as long as it takes to make sure you are good to go. There is no time limit really and selecting a Best answer/Solution does not automatically close it.

Neither of those APC units you linked to are pure sine wave units. They are stepped sine wave or "approximated" sine wave, which is the same as being simulated sine wave, which is what you have now and is what you want to avoid.

If it is a TRUE or PURE SINE WAVE unit, it will say so.

And yes, I did say to avoid the Microtek units. However, if we can't find another one, then the one you listed above MIGHT work, because it DOES say it is a PURE SINE WAVE unit, but I have had many conversations in the past with some members/moderators/friends I have in different parts of India and they ALL say that Microtek units are not the best, or in some cases even good, quality.

Let's see about one of these maybe. These are all pure sine wave units:

https://www.amazon.in/APC-Home-850VA-Sine-BI850SINE/dp/B009Y4BSAE/ref=sr_1_1?ie=UTF8&qid=1511414804&sr=8-1&keywords=APC+pure+sine+wave+UPS


https://www.amazon.in/APC-1500-1200-Watt-UPS-Inverter-Black/dp/B00OGC7JBQ/ref=sr_1_2?ie=UTF8&qid=1511414804&sr=8-2&keywords=APC+pure+sine+wave+UPS


https://www.amazon.in/Tripp-Lite-BC600SINE-Battery-Outlets/dp/B004SBC2S0/ref=sr_1_2?ie=UTF8&qid=1511414961&sr=8-2&keywords=Tripp+Lite+pure+sine+wave+ups




There is one problem though. You will likely have to purchase batteries separately for one or more of those units. The information on the Amazon India website, and Amazon in general no matter what country, is not good regarding specifications. Places like Newegg, etc., give good and clear specifications. Amazon sucks for clear product information. Those units are all pure sine wave but I am uncertain whether they include the batteries or if they are only inverters that you must add a battery to. You'll have to check that out for yourself but I'm pretty sure there are no pure sine wave models available that I could see which come with a battery. They were all either bare inverters that you need to add a battery to or they use external batteries which are not included.

If you do not need the battery backup part of it, then they should be ok. Since you have loss of power problems, then I think you will want one that DOES have battery backup for power loss.

I'll look some more for models that include the battery, but right now my shoulder is killing me (Just had surgery two weeks ago) so I'm going to call it a night pretty soon. I'll let you know if I find some pure sine wave UPS that include the battery.

 

[Ultra_]

Not sure what you mean by "the post is closed", but even after you select a Best answer/Solution, the post isn't closed until I say it is. Heh.

Seriously, discussion on any given thread can go on for many pages after a solution has been found to the original problem, and in many cases it does. So you can keep the topic going for as long as it takes to make sure you are good to go. There is no time limit really and selecting a Best answer/Solution does not automatically close it.

Neither of those APC units you linked to are pure sine wave units. They are stepped sine wave or "approximated" sine wave, which is the same as being simulated sine wave, which is what you have now and is what you want to avoid.

If it is a TRUE or PURE SINE WAVE unit, it will say so.

And yes, I did say to avoid the Microtek units. However, if we can't find another one, then the one you listed above MIGHT work, because it DOES say it is a PURE SINE WAVE unit, but I have had many conversations in the past with some members/moderators/friends I have in different parts of India and they ALL say that Microtek units are not the best, or in some cases even good, quality.

Let's see about one of these maybe. These are all pure sine wave units:

https://www.amazon.in/APC-Home-850VA-Sine-BI850SINE/dp/B009Y4BSAE/ref=sr_1_1?ie=UTF8&qid=1511414804&sr=8-1&keywords=APC+pure+sine+wave+UPS


https://www.amazon.in/APC-1500-1200-Watt-UPS-Inverter-Black/dp/B00OGC7JBQ/ref=sr_1_2?ie=UTF8&qid=1511414804&sr=8-2&keywords=APC+pure+sine+wave+UPS


https://www.amazon.in/Tripp-Lite-BC600SINE-Battery-Outlets/dp/B004SBC2S0/ref=sr_1_2?ie=UTF8&qid=1511414961&sr=8-2&keywords=Tripp+Lite+pure+sine+wave+ups




There is one problem though. You will likely have to purchase batteries separately for one or more of those units. The information on the Amazon India website, and Amazon in general no matter what country, is not good regarding specifications. Places like Newegg, etc., give good and clear specifications. Amazon sucks for clear product information. Those units are all pure sine wave but I am uncertain whether they include the batteries or if they are only inverters that you must add a battery to. You'll have to check that out for yourself but I'm pretty sure there are no pure sine wave models available that I could see which come with a battery. They were all either bare inverters that you need to add a battery to or they use external batteries which are not included.

If you do not need the battery backup part of it, then they should be ok. Since you have loss of power problems, then I think you will want one that DOES have battery backup for power loss.

I'll look some more for models that include the battery, but right now my shoulder is killing me (Just had surgery two weeks ago) so I'm going to call it a night pretty soon. I'll let you know if I find some pure sine wave UPS that include the battery.

Thnx for replying again and also telling me the post wont close no matter what

Coming back to UPS. These all are without battery ups and i have to buy separate battery which will cost more money.
I mean all my friends are using normal UPS and if a UPS start costing more or around the same price as a Graphic card then ill have to think about a different option or stop my gaming sessions on pc.
Apart from this iam going to try another ups tomorrow then maybe after 2 days ill buy an APC UPS.
Till then ill also wait if someone else also shines some light on this post and give any idea.

Lastly the pc worked fine today as well with light multiplayer gaming, I played Rainbow six on it. So, without the UPS it worked fine.

Also, hope you recover fast and dont stress that much on this post

 

[Grugbug]

Have you thought about taking your PC to a friends house for a few days to see how it performs?

 

[Darkbreeze]

I was going to suggest something similar, in that, you might want to just see if you could borrow somebody's else's UPS to see if it still did the same thing. But that might not be a good indicator since they probably don't have the same hardware you have. Not every system is going to react the same to a simulated waveform. One system will work fine with no noticeable problems, another, not so much.

Plus, some simulated waveforms may be inclined to cause damage incrementally, without being noticeable to you. This is talked about a great deal on some indian forums and is not terribly different than the micro-damage this is caused by power supplies with poor ripple/noise suppression.

While it might not seem like anything is wrong when using a simulated sine wave unit, it may still shorten the life of fans or other devices that use PWM signals or have motors, like case, GPU and CPU fans.

 

[Ultra_]

Sorry for such a late reply. I was really busy and frustrated finding a job which iam still not able to find.

Coming back to the topic. So, here come the new update that is, my PC restarted even without the UPS while gaming.
When its connected with UPS it restarts with a click in the UPS but now when its directly connected to mains, it still restarted on its own without any sound.
Now it does seem like the PSU is the main culprit here. I even called the UPS company employee. He checked the UPS, found no problem and even replaced it. My friends are also using the same Brand UPS.

So, today iam going to change my PSU and see how it goes from there. Going to buy a Corsair one and probably this one: CORSAIR CXM series CX650M 650W 80 PLUS BRONZE Haswell Ready ATX12V & EPS12V Modular Power Supply

Ill update you guys after that.
Still thank you so much for your help. I genuinely appreciate it a lot

 

[Darkbreeze]

That should be a good enough power supply to last you for a good while. Not the best out there, but far from the worst. Should actually be a really good choice, especially in your region where there are not a lot of great choices if you don't want to spend a months worth of pay on one. Let us know if that solves the issue. Good luck too.

 

[Ultra_]

That should be a good enough power supply to last you for a good while. Not the best out there, but far from the worst. Should actually be a really good choice, especially in your region where there are not a lot of great choices if you don't want to spend a months worth of pay on one. Let us know if that solves the issue. Good luck too.

So, one more question i wanted to ask. Is 650w good enough for my future upgrades as well? Like i wish to buy a 2K series NVIDIA gpu or new cpu or want to add one more hdd/ssd.

 

[Darkbreeze]

650w is enough for ANY current generation single gaming graphics card whether it's AMD or Nvidia so long as it has two 8 pin PCI power connectors for the graphics card (On some models. Not all models will need this. Some use only a six pin, or other combinations such as one six pin and one eight pin) except for Vega 64, and if it's a really high quality unit even then it's probably enough.

For all of the current Nvidia cards, that PSU would suffice.

You can check recommended requirements at the following link, and keep in mind those numbers are slightly more than what they really need to be, plus they are for the WHOLE system, not just the graphics card. On systems where there is significant overclocking of the CPU or GPU card, there could be a slightly higher requirement though. If you are not overclocking the CPU, then those number should be close enough for safety.

http://www.realhardtechx.com/index_archivos/Page362.htm

 

[Ultra_]

So I finally bought a new PSU, corsair cxm650 and one SSD as well. All seems good apart from the clicking sound still coming from UPS.
The UPS still clicks randomly and Iam getting afraid of that.
Ill update you guys after a few days if everything goes good.