[SOLVED] PC restarts whenever i open a game

Page 3 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
Mar 1, 2020
30
1
35
i have an issue happens to me month ago,
my desktop pc restarts whenever i open a game and only when i open anygame but otherwise it doesnt restart
my specs: cpu: i7 4770, ram: 8gb, gpu: gtx 1060 6gb
i need any help plz
 
Solution
Welcome to the forums.
my thoughts are the GPU is drawing more power than the PSU can provide, voltage drops and the system restarts.
my suggestion is to try a new PSU first, if the same try a new GPU.
do you have access to another computer you could play swapsies? trade out the GPOU PSUfor testing, then if needed the GPU. in 15 minutes you'll know if its the power supply, my thoughts, or the GPU, also a possibility.
Yes, but Jon Gerow is the one that started it, and was the head of research development for power supplies at Corsair, and is actually now the director of PSU engineering for them. There is very little across the industry as a whole including the majority of the many OEM's different platforms, that he doesn't know about. He gets a bit snarky sometimes, but his facts are generally spot on. Just because he left running the site to other people after he started working for Corsair so their wouldn't be any claims of conflict of interest in the reviews, doesn't mean he stepped away from the industry. He and Aris are probably two of the top ten people I know of when it comes to engineering level knowledge of most of these platforms.

Gabe Torres would be another, but we don't see anything from him anywhere anymore. Couple of others on the JG forums that do reviews in other languages that are pretty close to those guy's levels but I don't think there are many aside from Taz and Oklahoma wolf that know the half of what those two guys know. I disagree with some of his tone now and then but I am loathe to try and argue against when he says a platform is poor or is good.

 
The Seasonic S12II is the better unit between those two BUT it is a group regulated unit and does not conform to the low power C6 and C7 C-states that your Haswell processor requires. It can still be used though, however you will need to go into the BIOS and disable the C6 and C7 low power states to avoid having any problems. It would also be wise if you are running Windows 8.1 or 10 that you also disable hibernation. You can find instructions easily for disabling hibernation by googling it.

Sleep functions will still work fine with hibernation disabled. I disable it on most systems anyhow because it generally causes more problems than anything. That Smart Series Thermaltake unit is not particularly good. In fact, it's rather poor quality.
How i disable the c6 and c7, i searched about those and found nothing also i entered the bios and no lead to them
 
Is your current power supply connected to the motherboard via a 24 pin to 6 pin adapter?

What is your motherboard model? Was this a prebuilt system or a custom built system? Seems like it must be a prebuilt system if it has a motherboard with a proprietary 6 pin power socket. If so, what is the model of the prebuilt system?
 
Is your current power supply connected to the motherboard via a 24 pin to 6 pin adapter?

What is your motherboard model? Was this a prebuilt system or a custom built system? Seems like it must be a prebuilt system if it has a motherboard with a proprietary 6 pin power socket. If so, what is the model of the prebuilt system?
its Hp Prodesk 600 G1 twr
Form Factor: Sff
Expansion Slots: PCI Express x1, PCI Express x16, PCI, AGP

here its picture and the current psu connected with a 6 pin power socket directly no adapter
173107095c198f2bd87e8573f7aec211-full.jpg
 
Last edited:
Ok, so that's a problem. Since that's a SFF design, none of these power supplies we've been talking about are going to work with that unit. This is why getting prebuilt systems, especially ones with oddball form factors or proprietary connections, is a bad idea because they are largely not upgradeable later.

You'd need a SFF power supply for that unit and you can't even just change cases because that motherboard almost certainly is a proprietary form factor as well and is unlikely to just be able to be swapped into a standard ATX case.

You can of course get a 24 to 6 pin adapter and use that, and then get a decent aftermarket SFF power supply but I'll tell you right now that the decent models of SFF power supply are MUCH more expensive than any of the standard ATX form factor units if you don't want a complete piece of trash.

You might be best off to just sell that entire unit and start from scratch.
 
Ok, so that's a problem. Since that's a SFF design, none of these power supplies we've been talking about are going to work with that unit. This is why getting prebuilt systems, especially ones with oddball form factors or proprietary connections, is a bad idea because they are largely not upgradeable later.

You'd need a SFF power supply for that unit and you can't even just change cases because that motherboard almost certainly is a proprietary form factor as well and is unlikely to just be able to be swapped into a standard ATX case.

You can of course get a 24 to 6 pin adapter and use that, and then get a decent aftermarket SFF power supply but I'll tell you right now that the decent models of SFF power supply are MUCH more expensive than any of the standard ATX form factor units if you don't want a complete piece of trash.

You might be best off to just sell that entire unit and start from scratch.
i guess that the 24 to 6 pin adapter will make any atx power supply work on it, if not what the benefit of this adapter ? i took a look over youtube and google about this adapter and i watched reviews of this making atx power supplies work on the same case and motherboard!
 
It's not the matter of the adapter anymore, it's the fact that you now need a specialized form factor PSU that is some kind of SFF but not necessarily the common SFF. I don't know if that thing is proprietary or not, because a LOT of HP motherboards and power supplies ARE proprietary.

Proprietary:

used, made, or sold only by the particular person or company that has the legal right to do so and usually having specific and limited fitment or usage requirements that make it unworkable with industry standard hardware

A good SFF power supply, if yours is a standard SFF type of PSU, is going to be probably a bit more expensive and a LOT harder to locate especially in regions where there is not terrific selection or availability of power supplies.

Being as we cannot even find any actual information on that power supply you have, trying to determine any of this is virtually impossible.