Question PC Shutdown In Game

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Mohawmmad

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Aug 11, 2019
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Hey there,

After doing test on my RAM and CPU I'm clearly sure that the problem is with PSU or GPU !
When I'm playing CSGO for long time or Heavy games like Metro Exodus for an hour (Medium Graphic Settings), or Heaven Benchmark Test, it will randomly (and without warning) completely shut down (NO BSOD) the entire computer.
It doesn't happen immediately when launching Games, depended on Game and how much i'm playing.
All of my Drivers are up to date !
I've turned off all of the RGB to avoid heat in case, and I opened case panel/door due to no cooling system

P.S.
Someone said use DDU to delete my GPU Driver and install latest oen, once I did that I could play Mafia for 4 hours than it shut down and after reboot, Like before I could play only 30 minutes !
I've recorded my PC stats before shut down via MSI Afterburner [Image] while I was playing Mafia Definitive Edition
PC shut down quicker if I turn on AMD Instant Replay !
 
If Heaven is shutting down when running then that could indicate it is the GPU. Also, if you go into BIOS and look at voltage and the 12v is your PSU. If it reads between 12.1v and 12.3v ideally then your PSU is fine.

Are you overclocking your GPU? Are the fans operating when gaming as if not then could be overheating.
 
Hi Mohawmmad.

What is your full system specs with PSU brand and model?
Thanks for Asking.
PC specs

CPU : AMD Ryzen 5 2600X
GPU : Radeon RX VEGA 56 GAMING OC 8GB
MOTHERBOARD : Asus TUF B450-PLUS GAMING
RAM : GeIL Super Lucier RGB SYNC (DDR4-3000Mhz) 16 GB
SSD : XPG SX6000 Lite 256 GB M.2-2280 NVME
HDD : Hitachi Deskstar 500 GB 3.5" 7200RPM
CASE : Cooler Master CM 590 III ATX Mid Tower
POWER : Cooler Master MWE Gold 650W
HEADPHONES : Logitech G230
MOUSE : A4Tech OP-540NU
KEYBOARD : Beyond BK-2350
 
If Heaven is shutting down when running then that could indicate it is the GPU. Also, if you go into BIOS and look at voltage and the 12v is your PSU. If it reads between 12.1v and 12.3v ideally then your PSU is fine.

Are you overclocking your GPU? Are the fans operating when gaming as if not then could be overheating.
The voltage only changes between two numbers, 12.164v and 12.229v
No i'm not overclocking my GPU and fans are fine , as you can see in the image I've uploaded [Image]
Is 66Degree Overheating?
 
The voltage only changes between two numbers, 12.164v and 12.229v
No i'm not overclocking my GPU and fans are fine , as you can see in the image I've uploaded [Image]
Is 66Degree Overheating?

Voltages are fine. No, 66 is very low especially if that's under load. Watch this video as it might help. He done loads tests and they kept crashing, changed stuff and kept and turned out to be the cooler.
 
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