[SOLVED] PC Shuts off When Playing Graphics intensive games

[Daniel16d]

Hello,

I have a custom built PC that I built a few years ago that has recently been shutting down and immediately restarting after varied time lengths in graphically intensive games (Mafia 3, Quantum Break, Metro Exodus, etc.) I have checked the temperatures of my CPU (i5-6500) which does not reach much over 40 degrees, and temps for the graphics card (GTX 1060) which measured a max of 75 degrees. I even installed an old GTX 970 to make sure it wasn't the graphic card that was causing the issue.

I'm assuming it may be my power supply which is 3 or 4 years old. It is a Seasonic M12II Bronze Evo Edition 620W. Before I go ahead and drop money on a new one I wondered if anybody could help me confirm whether or not this is the issue.

Specs:
CPU: Intel i5-6500
GPU: GTX 1060 6 gb
Motherboard: Gigabyte H110M-A-CF
RAM: 1 8GB HYPERX DDR4


I ran HWmonitor to check what my voltage reads but I have no idea what it should be reading.
Here is the text file with the results for anyone who wants to take a look at it.
https://easyupload.io/td1fsy

Also, I am currently shopping for a new PSU. Does this look like a good model?
https://www.amazon.com/CORSAIR-Cert...inkCode=df0&hvadid=366315397608&hvpos=1o2&hvn

Any help would be greatly appreciated!
Thanks!

 

[mangaman]

Have you tested the PSU in another working system? Try doing that to see if the PSU is at fault. Run some intensive programs such as Prime95 and FutureMark.

If that system shuts down, then it's the most likely PSU.

The Corsair RMX is a fantastic PSU choice. Much better than the M12II that you currently have, in terms of quality.

 

[Daniel16d]

I would test the PSU in my brothers rig but the connection cables are different so it would require me to unhook all the cables to his components.

I'll probably just order the new PSU seeing it would be an upgrade from my current one anyway.
Thanks for the info.

 

[Daniel16d]

So I have not ordered a new PSU as of yet, but I did find something that could possible help diagnose the problem. Ok, so this may be totally unrelated and dumb, (lol) but the PC powers off and restarts after only 30 to 60 seconds of running Heaven Benchmark 4.0, but if I disable automatic restart in the Windows startup and recovery options it will run fine. I had no crashes after testing two times for 5 minutes each.

Does this shed any light on the problem?

 

[Daniel16d]

I'm probably wrong, but wouldn't the PC shut down anyway if there was not enough power even though the restart automatically option was disabled?

Also, I tested different sticks of RAM that I know work, and it still shuts down, so that isn't the issue.

 

[scout_03]

post picture of result so we dont have to pay to download your files also use occt and stress test psu for about 10 min and take note of voltages before and on test report result back .

 

[Daniel16d]

post picture of result so we dont have to pay to download your files also use occt and stress test psu for about 10 min and take note of voltages before and on test report result back .

Here are the HWmonitor results under normal use:

I ran OCCT PSU test and was able to complete the 10 minute run the first time, but I went to do it again and the computer crashed after a few minutes.

Hopefully I'm looking at the right power readings (the ones in the bottom right panel)
Here is before starting the test:

And after 10 minutes:

I noticed that the Uncore line drastically changes from almost 12 to 4.
Is thjs normal or does this mean I need a new PSU?

Hopefully this is the info you were talking about.
Thanks!

 

[scout_03]

to made sure try another psu in system seams this one when it get under load and get hot dropping power .

 

[Daniel16d]

Ok thank you!
I have ordered a new one. Will post back results when it arrives.

 

[Daniel16d]

Yup! I swapped the power supply and everything is working normal now.
Thanks everyone!!

 

[darknightbacca1]

Hello,

I have a custom built PC that I built a few years ago that has recently been shutting down and immediately restarting after varied time lengths in graphically intensive games (Mafia 3, Quantum Break, Metro Exodus, etc.) I have checked the temperatures of my CPU (i5-6500) which does not reach much over 40 degrees, and temps for the graphics card (GTX 1060) which measured a max of 75 degrees. I even installed an old GTX 970 to make sure it wasn't the graphic card that was causing the issue.

I'm assuming it may be my power supply which is 3 or 4 years old. It is a Seasonic M12II Bronze Evo Edition 620W. Before I go ahead and drop money on a new one I wondered if anybody could help me confirm whether or not this is the issue.

Specs:
CPU: Intel i5-6500
GPU: GTX 1060 6 gb
Motherboard: Gigabyte H110M-A-CF
RAM: 1 8GB HYPERX DDR4


I ran HWmonitor to check what my voltage reads but I have no idea what it should be reading.
Here is the text file with the results for anyone who wants to take a look at it.
https://easyupload.io/td1fsy

Also, I am currently shopping for a new PSU. Does this look like a good model?
https://www.amazon.com/CORSAIR-Cert...inkCode=df0&hvadid=366315397608&hvpos=1o2&hvn

Any help would be greatly appreciated!
Thanks!

Have a look at your voltages through your motherboards BIOS, (look up how if you don't know)

use this sheet to see if they are in ATX Specification range, https://gyazo.com/325ee8e82f9f43ca5992edbf91fea08e

If the PSU is bad, RMA it, as for a new psu check out the PSU TIER LIST -

https://linustechtips.com/main/topic/1116640-psu-tier-list-40/

I'd recommend Tier B and above and atleast a 550w PSU.

Good luck man, and remember PSU is the most important part of a pc, don't cheap out on it!