PC shuts off while playing call of duty ww2

soccerdude84

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Apr 13, 2014
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I don't know what the best category for this is so I went with pc gaming.

I can only play cod for a few minutes before the computer shuts off and restarts, no error message, no blue screen, it's as if someone is pulling the power plug from the desktop over and over again. Has not happened in any other game while using this pc (that I built several years ago), with the exception of rocket league where it did the same thing last week, but it only shut off once in a 4 hour session (and i have close to 600 hours logged in that game).

GTX 970 has latest drivers
Z87-G45 has latest bios
Windows 7 Pro x64 has latest updates

Thought it was my video card overclock, stock settings changed nothing
Thought it was my cpu overclock, stock settings changed nothing.
Thought it was my UPS, plugging in directly into the wall changed nothing
Thought it was my temps, CPU doesn't go above 59 and GPU doesn't go above 51
Stress testing the gpu with FurMark found nothing
Stress testing the cpu with Prime95 found nothing
Testing the ram with memtestx86 found nothing

Maybe it's the power supply? I have a Corsair HX750 so I find that hard to believe.

Here's a CSV of hwinfo data taken before a shut down:
https://docs.google.com/spreadsheets/d/1Ganuc_9CDMcufqm81hnCpXdiRAGuN4TlD8rR1l_pGEE/edit?usp=sharing


If it only happened during call of duty i'd just uninstall it and stop caring, but since it happened even once during rocket league I really don't want it happening again.
 
Solution
I had a Corsair TX750 I bought a few years ago that died recently. I tried doing a warranty exchange, but no idea where the receipt is now(Corsair requires it). So I wasn't able to get it replaced. Ended up buying a new Corsair RM750i instead(this time keeping the receipt inside the box).


the psu is as old as the rest of the computer, 3 and a half years

event viewer shows windows kernel event ID 41 error
 


i dont have any psu's to borrow

if I bought a cheap psu and it failed in 3 years I could understand that, but isn't this a high-end psu? I think it's unacceptable for it to fail that quickly, especially when I've only been overclocking in the past year, that's just absurd.
 


Just because you bought a nice PSU 3 years ago doesn't mean it isn't failing.
 
I had a Corsair TX750 I bought a few years ago that died recently. I tried doing a warranty exchange, but no idea where the receipt is now(Corsair requires it). So I wasn't able to get it replaced. Ended up buying a new Corsair RM750i instead(this time keeping the receipt inside the box).
 
Solution