Question PC shutting down randomly while gaming

Sep 23, 2021
7
0
10
0
(edit: updated power supply info)
(edit2: updated motherboard info)
The computer appeared to still be on (powerbutton and RGB effects lit), but not outputting anything (keyboard mouse monitors off) and even when I tried to force restart with the power button, nothing happened. The CPU light on my motherboard was red and I had to use the power supply on/off switch on my surge protector to turn off my pc. Looking to prevent this from happening in the future/resolve the issue as a whole. If it helps, I was running the game Valorant, the web browser google chrome, and application spotify during the shutdown.

Key Specs:
CPU: AMD Ryzen 5 5600X
GPU: GeForce RTX™ 2060
RAM: 3000MHz (max speed) 16GB (2x8GB)
Storage: 1TB NVMe M.2 SSD

Processor:
Processor Brand: AMD
Series: Ryzen 5
Processor Speed (Base): 3.7GHz
Processor Model Number: 100-100000065BOX
Number of Cores: 6

Graphics:
Model: GeForce RTX™ 2060
Interface: PCI Express 4.0
Chipset Manufacturer: NVIDIA

Memory:
Brand: XPG
Series: Gammix D10
Capacity: 16 GB
Type: 288-Pin DDR4 SDRAM
Speed: DDR4 3000 (PC4 25600)

Storage:
Storage Type: SSD
Capacity: 1 TB
Form Factor: M.2
Interface: PCI-Express 3.0 x4

Motherboard:
Manufacturer: MSI
Model: MAG B550 TOMAHAWK ATX AM4

CPU Cooler
Model: NZXT Kraken M22

Power:
Power Supply Unit: Seasonic S12III Bronze Series 650W
Form Factor: Intel ATX 12
Voltage: 110 V - 240 V

Software:
Operating System: Windows 10 Home
 
Last edited:

Udyr

Proper
Mar 3, 2021
144
42
120
3
Motherboard:
Model: B550 ATX Motherboard
Manufacturer and model?

I've been having similar issues with the R5 3600 and the MSI B450 Tomahawk (shutdown with CPU debug light on). In some cases it would happen every once in a while (a week maybe), but it started happening quite often with a specific game (Rustler). My solution was to limit the frames to 60 and turn VSYNC on. It hasn't happened again in several attempts, but I still need more testing time to confirm it was a permanent solution.
 
Sep 23, 2021
7
0
10
0
A tier A or B of 550w or greater would be my choice. The Corsair CX550m is often good value or if you want to pay more me go tier A then the RM or RMx are another good price/price. However it depends what local offers you find
preciate it i'll look around
 

ASK THE COMMUNITY