Hi there,
I built my first PC around 2 months ago, and have recently come across a problem that's very hard to find an answer to. The issue is this: occasionally (but more frequently than you would deem 'normal') when I am doing a seemingly GPU-intensive task, my PC shuts off, but doesn't seem to quite shut down, per se. My screen goes blank, and I can't do anything (like you would expect from a shut down), but all of my case lights keep working. The RGB on my fans stay lit, though the fans stop spinning, and the RGB on my graphics card also stays lit, though I don't recall my RAM staying lit. When my PC is shut down in the normal way, these lights do not stay on.
I have a feeling that this may be a power supply issue, however my PC has passed all the tests. I've run multiple CPU and GPU stress tests, which haven't forced my PC to shut off, and have also run Window's RAM checking tool which yielded no problems.
Another thing to note is that this issue has only occurred whilst I have been using the graphic design and photo manipulation software Affinity Designer and Affinity Photo. Affinity's forums seem to believe that the Windows applications are flawless, and that they cannot be the source of the issue, so it must be my system. I've monitored my CPU temps while using these programs, and it only reaches around a 70C maximum - I initially thought my CPU may have been overheating. I even reapplied the thermal paste for my CPU cooler, which brought my temps a few degrees.
FYI, my system is:
I built my first PC around 2 months ago, and have recently come across a problem that's very hard to find an answer to. The issue is this: occasionally (but more frequently than you would deem 'normal') when I am doing a seemingly GPU-intensive task, my PC shuts off, but doesn't seem to quite shut down, per se. My screen goes blank, and I can't do anything (like you would expect from a shut down), but all of my case lights keep working. The RGB on my fans stay lit, though the fans stop spinning, and the RGB on my graphics card also stays lit, though I don't recall my RAM staying lit. When my PC is shut down in the normal way, these lights do not stay on.
I have a feeling that this may be a power supply issue, however my PC has passed all the tests. I've run multiple CPU and GPU stress tests, which haven't forced my PC to shut off, and have also run Window's RAM checking tool which yielded no problems.
Another thing to note is that this issue has only occurred whilst I have been using the graphic design and photo manipulation software Affinity Designer and Affinity Photo. Affinity's forums seem to believe that the Windows applications are flawless, and that they cannot be the source of the issue, so it must be my system. I've monitored my CPU temps while using these programs, and it only reaches around a 70C maximum - I initially thought my CPU may have been overheating. I even reapplied the thermal paste for my CPU cooler, which brought my temps a few degrees.
FYI, my system is:
- CPU: AMD Ryzen 5 3600
- Motherboard: Gigabyte B550M AORUS PRO AM4 Micro-ATX
- GPU: Gigabyte GeForce GTX 1660 Gaming OC, 6GB
- RAM: Corsair Vengeance RGB PRO 16GB (2x8GB) 3200MHz DDR4
- PSU: SilverStone 650W Strider Gold S Power Supply
- CPU Cooler: be quiet! Pure Rock 2