- Mar 19, 2022
- 6
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Build List
OS: Windows 10 Home 21H2
CPU-Z Info Pastebin
GPU-Z Screenshot
Hello, my PC just soft rebooted while I was streaming a game. In other words, the screen when black and I went back to the Windows login screen, but the RGB on the hardware was on the whole time. This is concerning because it happened twice the night before, and both those times I wasn't playing a game or anything intensive. I suspected it was a GPU issue, since shortly after my build was complete (for reference, I've been using this PC for about 2 weeks), the VGA LED light would light up when I boot my PC, but then would then go away after a few seconds and boot normally.
Since I didn't know when the soft reboot would happen again, I tried to approach the issue from the perspective of hardware. I initially assumed it was maybe a bad connection between the PSU and the GPU, so I redid the PCIE connectors to the GPU. But when I booted the PC, the CPU LED light would light up. This was the initial obstacle I had when I built my PC, since the motherboard needed a BIOS update to use the CPU. So I had to take out the AIO block and CPU, and then flash update the motherboard BIOS. (Yes, I should've tried clearing CMOS first but oh well.) But now several LED lights would light up briefly on startup: first the DRAM, then the VGA, then boot. Afterwards it booted normally. When I booted I reinstalled the NVIDIA drivers with the clean install option, and here we are now.
I don't know what to do next to diagnose the issue. I'm now suspecting a motherboard issue, which I really hope it isn't, given how much work it would be to take out the motherboard for RMA.
OS: Windows 10 Home 21H2
CPU-Z Info Pastebin
GPU-Z Screenshot
Hello, my PC just soft rebooted while I was streaming a game. In other words, the screen when black and I went back to the Windows login screen, but the RGB on the hardware was on the whole time. This is concerning because it happened twice the night before, and both those times I wasn't playing a game or anything intensive. I suspected it was a GPU issue, since shortly after my build was complete (for reference, I've been using this PC for about 2 weeks), the VGA LED light would light up when I boot my PC, but then would then go away after a few seconds and boot normally.
Since I didn't know when the soft reboot would happen again, I tried to approach the issue from the perspective of hardware. I initially assumed it was maybe a bad connection between the PSU and the GPU, so I redid the PCIE connectors to the GPU. But when I booted the PC, the CPU LED light would light up. This was the initial obstacle I had when I built my PC, since the motherboard needed a BIOS update to use the CPU. So I had to take out the AIO block and CPU, and then flash update the motherboard BIOS. (Yes, I should've tried clearing CMOS first but oh well.) But now several LED lights would light up briefly on startup: first the DRAM, then the VGA, then boot. Afterwards it booted normally. When I booted I reinstalled the NVIDIA drivers with the clean install option, and here we are now.
I don't know what to do next to diagnose the issue. I'm now suspecting a motherboard issue, which I really hope it isn't, given how much work it would be to take out the motherboard for RMA.
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