PC Support Reps Tell Users to Uninstall Windows 10

[Guest]

A Laptop Mag report revealed the tech support agents for some major computer manufacturers are suggesting that users uninstall Windows 10 and roll back to an older version.

"At the end of the day, the person's job is to get the PC running," Mike Nash, HP's vice president of customer experience said. "Given the scenario, it might have been the most expeditious thing to get them back to a known good space."

Source: http://www.laptopmag.com/articles/support-reps-diss-windows-10

 

[glamdringfh]

With all the unsolved Windows 10 driver/ update issues on the forum lately I'm not at all suprised.

 

[twire83]

I always tend to wait for a new OS to ripen a bit, but I'm surprised it's coming from vendors. They're shipping PCs with Windows 10 on it right now!

 

[junkeymonkey]

I yet to understand why I would install 10 in the first place

 

[notuptome2004]

I yet to understand why I would install 10 in the first place

a overall Faster more responsive system better hardware support meaning it takes advantage of your hardware better then windows 7 or 8.1 did and or does Lower Ram usage ther is tones of things many many things windows 10 is a reason to upgrade to oh and it is Free upgrade

 

[snorlax316]

I wonder if that's official company script or a few reps going off rails. They must get training, right? Or are Windows partners not getting some sort of build to train on?