Question PC System shuts down randomly, VIDEO_TDR_FAILURE and nvlddmkm.sys. Any help is appreciated!

[gokhangozlek]

Hello everyone,

So recently I have had my gaming station randomly crash on me and it really takes the joy from me. I feel like I have tried almost everything, so I really would hope that there was someone that could come up with a solution.

Sometimes I can play for an hour without my computer crashing, but knowing that it could crash any time soon, is a dealbreaker to me. I can no longer have any conversations with people online without having my computer disconnect in the middle of it all.

Whenever I boot up the computer, there is a possibility that it just restarts or shuts down 2 of my 3 monitors and leaves one blinking before it restarts. There are also times where it gives me a blue screen of the code “VIDEO_TDR_FAILURE” and in system logs I get the critical error of “nvlddmkm.sys” before restarting/shutting down.

I have tried the following:

• Removed the GPU driver file in safe boot, replaced with an older version
• Removed and also updated drivers
• Changed all battery options
• System scans
• Cleaned components
• Fresh install

It was all newly built about two years ago, so I am rather sad and hope that there is a solution to this, so I don’t have to spend a lot on another rig.

Any help is appreciated! and I will post some details about my rig here https://pastebin.com/336ptHse , please let me know if I should upload anything else 🙂

 

[ananniamul]

Hello everyone,

So recently I have had my gaming station randomly crash on me and it really takes the joy from me. I feel like I have tried almost everything, so I really would hope that there was someone that could come up with a solution.

Sometimes I can play for an hour without my computer crashing, but knowing that it could crash any time soon, is a dealbreaker to me. I can no longer have any conversations with people online without having my computer disconnect in the middle of it all.

Whenever I boot up the computer, there is a possibility that it just restarts or shuts down 2 of my 3 monitors and leaves one blinking before it restarts. There are also times where it gives me a blue screen of the code “VIDEO_TDR_FAILURE” and in system logs I get the critical error of “nvlddmkm.sys” before restarting/shutting down.

I have tried the following:

• Removed the GPU driver file in safe boot, replaced with an older version
• Removed and also updated drivers
• Changed all battery options
• System scans
• Cleaned components
• Fresh install

It was all newly built about two years ago, so I am rather sad and hope that there is a solution to this, so I don’t have to spend a lot on another rig.

Any help is appreciated! and I will post some details about my rig here https://pastebin.com/336ptHse , please let me know if I should upload anything else 🙂

If a critical piece of hardware, such as the CPU, GPU, or RAM, fails, it can cause your PC to shut down unexpectedly.

 

[gokhangozlek]

If a critical piece of hardware, such as the CPU, GPU, or RAM, fails, it can cause your PC to shut down unexpectedly.

What would be the best way to test the components? which one should I test first?

 

[DaleH]

Hello everyone,

So recently I have had my gaming station randomly crash on me and it really takes the joy from me. I feel like I have tried almost everything, so I really would hope that there was someone that could come up with a solution.

Sometimes I can play for an hour without my computer crashing, but knowing that it could crash any time soon, is a dealbreaker to me. I can no longer have any conversations with people online without having my computer disconnect in the middle of it all.

Whenever I boot up the computer, there is a possibility that it just restarts or shuts down 2 of my 3 monitors and leaves one blinking before it restarts. There are also times where it gives me a blue screen of the code “VIDEO_TDR_FAILURE” and in system logs I get the critical error of “nvlddmkm.sys” before restarting/shutting down.

I have tried the following:

• Removed the GPU driver file in safe boot, replaced with an older version
• Removed and also updated drivers
• Changed all battery options
• System scans
• Cleaned components
• Fresh install

It was all newly built about two years ago, so I am rather sad and hope that there is a solution to this, so I don’t have to spend a lot on another rig.

Any help is appreciated! and I will post some details about my rig here https://pastebin.com/336ptHse , please let me know if I should upload anything else 🙂

Check the solutions suggested here from a Microsoft Professional: https://tinyurl.com/6td6bf55