I have an ASUS desktop w/ AMD processor. Factory installed Windows 8 (though I don't remember if it was 8.0 or 8.1).
I upgraded to Windows 10 a few days ago without issue and enjoyed the upgraded OS for an afternoon before restarting my PC in the evening. Every restart/power up since then, the computer is stuck on the ASUS splash screen for at least 30 mins. Eventually, the following text will appear:
Scanning and repairing drive: (\\?\Volume{c32ade09- yada yada yada}): 100% complete
That screen will persist for at least 45 minutes. After that, more black screen for a while, and eventually an extremely slow Windows 10.
If I force a shut down during the boot, I will get a "Preparing automatic repair" message next time I boot, but that sends me to a plain black screen with cursor. Forcing shut down from there restarts the cycle.
I can access the BIOS by spamming Delete, but f9 has no effect.
After hours/days of trying to apply known fixes to W10 sluggishness/boot issues, I've decided to reset the PC to factory settings, but it won't let me.
Here's what I've tried:
From BIOS:
1. Bootable USB with Windows installation media obtained from Microsoft website.
2. DVD with Windows ISO image obtained from the Microsoft website.
Both times it told me the media was invalid.
The f9 troubleshoot menu:
I managed to get into this menu once (from BIOS screen, I believe, but I'm not sure). I chose the "Reset your PC" option. After a long wait, it asked for Windows installation media (which it shouldn't do, because it should use the OEM recovery partition, according the the ASUS support people). I tried using the media described above, and it said both were invalid.
From Windows:
I tried going through settings>recovery, eventually choosing the option to clean the drive and start over option. That gave me the message: "Getting things ready. This won't take long." But it did take long. After waiting for a few hours, I left it alone and went to bed. In the morning, it was apparent the computer had restarted, but I was greeted with a message saying the reset failed.
After some research I've seen that many ASUS laptops have had issues accessing the OEM recovery partition, and ASUS has even released a program that you can download to help reset the PC. Alas, I have a desktop, and the program does not work for my system.
If you have any ideas for allowing me to keep Windows 10 while fixing the sluggishness and long boot, I'll do that. If you have any ideas to help me factory reset the PC, I'll do that. Any help would be greatly appreciated! Thanks!
I upgraded to Windows 10 a few days ago without issue and enjoyed the upgraded OS for an afternoon before restarting my PC in the evening. Every restart/power up since then, the computer is stuck on the ASUS splash screen for at least 30 mins. Eventually, the following text will appear:
Scanning and repairing drive: (\\?\Volume{c32ade09- yada yada yada}): 100% complete
That screen will persist for at least 45 minutes. After that, more black screen for a while, and eventually an extremely slow Windows 10.
If I force a shut down during the boot, I will get a "Preparing automatic repair" message next time I boot, but that sends me to a plain black screen with cursor. Forcing shut down from there restarts the cycle.
I can access the BIOS by spamming Delete, but f9 has no effect.
After hours/days of trying to apply known fixes to W10 sluggishness/boot issues, I've decided to reset the PC to factory settings, but it won't let me.
Here's what I've tried:
From BIOS:
1. Bootable USB with Windows installation media obtained from Microsoft website.
2. DVD with Windows ISO image obtained from the Microsoft website.
Both times it told me the media was invalid.
The f9 troubleshoot menu:
I managed to get into this menu once (from BIOS screen, I believe, but I'm not sure). I chose the "Reset your PC" option. After a long wait, it asked for Windows installation media (which it shouldn't do, because it should use the OEM recovery partition, according the the ASUS support people). I tried using the media described above, and it said both were invalid.
From Windows:
I tried going through settings>recovery, eventually choosing the option to clean the drive and start over option. That gave me the message: "Getting things ready. This won't take long." But it did take long. After waiting for a few hours, I left it alone and went to bed. In the morning, it was apparent the computer had restarted, but I was greeted with a message saying the reset failed.
After some research I've seen that many ASUS laptops have had issues accessing the OEM recovery partition, and ASUS has even released a program that you can download to help reset the PC. Alas, I have a desktop, and the program does not work for my system.
If you have any ideas for allowing me to keep Windows 10 while fixing the sluggishness and long boot, I'll do that. If you have any ideas to help me factory reset the PC, I'll do that. Any help would be greatly appreciated! Thanks!