Question PC won't boot after upgrading RAM

Apr 15, 2022
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Hello there, i recently took home a Dell optiflex 830 from my office since they're about to throw it away. Then i bought a 4gb 1600mhz RAM to upgrade from the original RAM which is 2gb 1330mhz, but when i switch the RAM it won't boot and show error 1-3. I try to swap it back to the original RAM, it boots normally. I also try putting it in both RAM slots still nothing. Is there anything that i can do to fix this?
 

Cj-tech

Prominent
Jan 27, 2021
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Hello there, i recently took home a Dell optiflex 830 from my office since they're about to throw it away. Then i bought a 4gb 1600mhz RAM to upgrade from the original RAM which is 2gb 1330mhz, but when i switch the RAM it won't boot and show error 1-3. I try to swap it back to the original RAM, it boots normally. I also try putting it in both RAM slots still nothing. Is there anything that i can do to fix this?
Do you mean an Optiflex 380 or a PowerEdge 830? I couldn't find anything on the Optiflex 830.
 

egda23

Estimable
The original RAM, are you sure it is DDR3 and not DDR3L ?
DDR3L use 1,35 volt (regular DDR3 uses 1,5 V). In this case the RAM slots of this PC are maybe not able to provide sufficient power to a regular DDR3 stick
 
Apr 15, 2022
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10
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The original RAM, are you sure it is DDR3 and not DDR3L ?
DDR3L use 1,35 volt (regular DDR3 uses 1,5 V). In this case the RAM slots of this PC are maybe not able to provide sufficient power to a regular DDR3 stick
Yeah on the original RAM it says "2gb 1Rx8 Pc3-10600u"
 

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