Question PC won't boot with Dual Channel RAMS

[ianalberto]

So i just recently built a pc that i got from my office warehouse (it has an i7-7700 and an MSI H110m Pro-D). The only problem im encountering is if im using a Dual Channel ram (2 RAMS). It won't boot. But if i only use one ram sticks it works. I also noticed that Slot 1 doesn't boot also and only slot 2 works. Could this be a faulty ram slot since only Slot 2 works.

 

[geofelt]

A common reason for such symptoms is a bent pin in the cpu socket.

 

[ianalberto]

By bent pin in the cpu socket, you mean motherboard pins? Or is it directly at the CPU pins itself? So i should just buy a new motherboard?

 

[geofelt]

Did you replace the cpu in the socket?
If you do not drop it in cleanly and smoosh it around to seat it, pin damage can occur.

If you think this might be the case, remove the cpu and examine the pins very carefully.
You can often straighten the pins with a needle if you are very careful.
If you can't, a motherboard replacement is in order.

If you have sufficient ram with just one stick, that is not terribly bad.
You may want to live with it.

 

[MeanMachine41]

By bent pin in the cpu socket, you mean motherboard pins? Or is it directly at the CPU pins itself? So i should just buy a new motherboard?

Yes it's the Motherboard pins geofelt refers to.
Best is to inspect the socket pins using a magnifying glass. You can very often bend them back. (use a tooth pic)This is a common problem with Intel and occurs when the hold down brackets are not tightened correctly. Also they void your Warranty as bent pins are considered user fault.

 

[ianalberto]

Did you replace the cpu in the socket?
If you do not drop it in cleanly and smoosh it around to seat it, pin damage can occur.

If you think this might be the case, remove the cpu and examine the pins very carefully.
You can often straighten the pins with a needle if you are very careful.
If you can't, a motherboard replacement is in order.

If you have sufficient ram with just one stick, that is not terribly bad.
You may want to live with it.

No, i just got the cpu & mobo from the old office setup. Just changed thermals & just slapped some 2x8gb ddr4 ram in there. Gonna check it out later after i got home from work. Thanks.