Question PC wont recognize a ssd to boot windows onto

[benthoward]

I am helping my friend with the boot process for his gaming pc. Neither windows or the bios recognize his ssd. What is the best way of fixing this?

 

[Nemesia]

Hi benthoward.

It's gonna be very hard to help if we don't know the entire system specs of your friend including the PSU brand and model

 

[benthoward]

Motherboard - ASrock b450 M pro 4
PSU - EVGA BR series 500w 80+ Bronze
CPU - Ryzen 5 2600
GPU - Sapphire Pulse Radeon 5500 XT 4GB
SSD - WD blue 500 GB 3D NAND SATA M.2 2280
RAM - Gskil Ripjaws V series 3200 DDR4

 

[benthoward]

Nevermind it has been fixed. Thank you for your help

 

[Nemesia]

Nevermind it has been fixed. Thank you for your help

Can you tell the people what was the issue?