Question PCIe WiFi card not recognised

[seanosullivan10]

Hi all,

I am having an issue using my intel Wi-Fi card. Mine is not detected unless I hard reboot during boot. Its like the board does not power on the PCIe slot otherwise.
I have tried every slot except the GPU slot. If I unseat the card and reseat the card with the PC on then the PC will recognise Bluetooth and then if I detect changes in Device Manager it will detect Wi-Fi then.

I have the latest drivers also.

It is a TP Link Tx50E card I'm using with Bluetooth included.(https://www.tp-link.com/us/home-networking/pci-adapter/archer-tx50e/)

I'm using a Gigabyte GA-AAB350-Gaming 3 motherboard with updated bios.(https://www.gigabyte.com/uk/Motherboard/GA-AB350-Gaming-3-rev-1x#kf)

Thanks for the help

 

[rgd1101]

I unseat the card and reseat the card with the PC on

I'm surprise you haven't fry the motherboard

 

[COLGeek]

I'm surprise you haven't fry the motherboard

Agreed. This nearly always results in negative/unfortunate consequences.

 

[COLGeek]

Hi all,

I am having an issue using my intel Wi-Fi card. Mine is not detected unless I hard reboot during boot. Its like the board does not power on the PCIe slot otherwise.
I have tried every slot except the GPU slot. If I unseat the card and reseat the card with the PC on then the PC will recognise Bluetooth and then if I detect changes in Device Manager it will detect Wi-Fi then.

I have the latest drivers also.

It is a TP Link Tx50E card I'm using with Bluetooth included.(https://www.tp-link.com/us/home-networking/pci-adapter/archer-tx50e/)

I'm using a Gigabyte GA-AAB350-Gaming 3 motherboard with updated bios.(https://www.gigabyte.com/uk/Motherboard/GA-AB350-Gaming-3-rev-1x#kf)

Thanks for the help

When you installed, did you also connect the included cable to the motherboard USB header?

 

[seanosullivan10]

The card works in a different pc so it is not the issue. Another non-intel card then works no problem in the pc with the issue.

I did connect the included cable.

It is a very stange issue.

 

[Eximo]

Check for any potential firmware updates for the card.

 

[COLGeek]

What other devices, if any, do you have installed in that motherboard (aside from the GPU)?

 

[seanosullivan10]

What other devices, if any, do you have installed in that motherboard (aside from the GPU)?

Nothing else installed apart from 2 Sata HDDs and a Sata SSD and m.2 SSD

 

[seanosullivan10]

Check for any potential firmware updates for the card.

Can't see anything through google or official website 🙁

 

[COLGeek]

To verify, the adapter works 100% as expected in other PCs, just not the intended one. Correct?

 

[seanosullivan10]

To verify, the adapter works 100% as expected in other PCs, just not the intended one. Correct?

Yes that is correct. Thanks

 

[COLGeek]

Yes that is correct. Thanks

Try updating your motherboard chipset drivers and then trying with the adapter again:

https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/b350.html

 

[seanosullivan10]

Try updating your motherboard chipset drivers and then trying with the adapter again:

https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/b350.html

Hi, I have updated to the latest and the latest bios also and still no luck. Thanks for suggestions so far