Pesky Ad Bug - Need Assistance Killing It!

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KTreu42

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Apr 13, 2012
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Hey folks, so after I've exhausted myself on any tech-related issue I always turn here and I'm never let down. So, here's what I've got...

First off for the record, I use Chrome, and I have not tested other browsers to see if the issue occurs there.

I have some sort of malware that I cannot stamp out. It is a redirecting/ad popup. After I click a link, or sometimes just click somewhere on a page, the page redirects momentarily to a blank page with the tab title "sup," and then after a moment redirects to a number of various spam websites. I apologize that I don't have any screenshots to show, but I figured it would be out there. I did lots of googling, and when I found some info on "suptab" it didn't quite seem to be what my issue is.

I've run Malwarebytes A-M many times, I've run AVG scans, and also Kaspersky antivirus. There are no visible Chrome extensions causing it, and I've fully reinstalled Chrome since the problem. Nothing has resolved the issue.

The issue MAY have begun when I copied over old files from a laptop hard drive (the last issue I was on these forums for, ironically). However, I didn't copy any system files over, and I wiped that hard drive once I had everything I needed from it. But that's just a possible issue I wanted to note.

Does anyone have ideas on what I can do next? If it would be helpful for me to run any specific diagnostics and copy the results here, I can do that.

Thanks all!
 
Solution
try adwcleaner, download it from bleepingcomputers.com, if that doesn't work you can also try roguekiller. but usually adwcleaner will get those. also, check in your program file list to make sure your bug isn't installed as a "legit" program, as well check your internet options in your control pannel, make sure you're not set to use some shady malware proxy to connect to the internet. some adware work that way too.
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