Please help me! Problems in boot-up.

[Lexie_25]

Hello! I was wondering if anyone can help me? I have a problem with my computer and I'm not exactly the most technologically advanced person on the planet!

I have Microsoft 7 Home edition on a Samsung laptop, and since last night, when I turn it on, after the boot it spends ages on the black screen with only the cursor, then after a while it goes onto the Please Wait screen and stays there (possibly forever, though the most I've waited for it has been about an hour before I just turned it off.) I never get past the Please Wait so I can put in my password.

Safe Mode works fine, but as I don't actually know what the problem is, there is nothing I can actually do. I've followed some advice from forums online, but nothing seems to have worked. I have tried restoring to previous setting, but that did not work. I have also tried pressing F8 and choosing last known good configuration, but that also has not worked. I backed up my C Drive in Samsung Recovery and restored the drive, that also did not work. I really don't know what to do or what the problem is. Please help!

Thanks!

Lexie

 

[edmond419]

Try this:

You have mentioned that safemode boots up fine. Ok, boot up safemode then.

Go to msconfig (go to blue start menu and type in "msconfig").

Go to "services" tab, select "hide all microsoft services", then "disable all", then click OK.

Reboot the computer and see what happens...



Also, try experimenting by pretending that the computer actually showed up those options (so press the keys that you normally presss to logon as though it is there, so that means type the password while nothing's on your screen and see what happens...only while it is on the "please wait" bit

 

[Lexie_25]

Hello!

Thanks for getting back to me! I did what you suggested, and at first it didn't work, so then I tried it again only this time I didn't hide the Microsoft Services, and it worked, except it was very strange - it looked different, I couldn't get on the internet, there was no sound etc etc. So I'm guessing that the problem lies within one of the Microsoft Services, now I just have to figure out what one/ones it is so I can check and uncheck the correct ones...

This is such a bloody hassle!

 

[edmond419]

Well, that's the effect of the microsoft services and disabling all of them...

Enable this and get ...

Get sound:
Windows Audio
Windows Audio Endpoint Builder

Get internet:
DNS Client
IP Helper
Network connections
Network list service
Netowrk location awareness
Network store interface service
TCP/IP NetBIOS helper
Extensible Authentication Protocol

Get the aero themes:
Themes
Desktop Window Manager Session Manager

Misc:
Windows Firewall
Superfetch
Task Scheduler
Power