[SOLVED] Please help, PC crashes

[Jason21715]

Hi, I've searched around everywhere for solutions and I've heard it could bet he PSU, but I'm completely out of ideas.

So once or twice a day, my PC will freeze on the screen I'm on, and loop the last sound of what I heard, then shuts both monitors down and I have to hold the power off button.

I've looked at my temps and voltages, and they seemed fine. I have also tested the power supply using OCCTP, but I haven't found the cause of the crash. I do however know for sure it is a hardware problem, I just don't know which component it is. Please ask me for any information, I'm willing to test it all.

GPU: RTX 2060 6GB
CPU: RYZEN 7 2700
RAM: BALLISTIX 2X8GB DDR4
MOTHERBOARD: B450M-HDV
PSU: EVGA 600W
WINDOWS 10

 

[rgd1101]

model of the 600w evga psu?

 

[Ziadul87]

once or twice a day, my PC will freeze on the screen I'm on, and loop the last sound of what I heard,

This part is sooo similar to what happens to me. But i can sometimes Ctrl + Alt + Del and go to task manager. But sometimes have to press the power button/restart. And my RAM ran into errors twice in MemTest86. So i guess you could try it too?

 

[Jason21715]

model of the 600w evga psu?

100-W1-0600-K1

 

[Jason21715]

This part is sooo similar to what happens to me. But i can sometimes Ctrl + Alt + Del and go to task manager. But sometimes have to press the power button/restart. And my RAM ran into errors twice in MemTest86. So i guess you could try it too?

Sadly, I currently don't have a USB drive to test my memory. I will have to try and find another solution to test my memory...

 

[Jason21715]

Hey, when I turned on my PC today, my PC randomly restarted itself. I don't know what the cause is anymore... I need help

 

[Jason21715]

Hey, when I turned on my PC today, my PC randomly restarted itself. I don't know what the cause is anymore... I need help

I have reset all my BIOS settings to default, I will play for a bit, and update this.

 

[Ziadul87]

Hey, when I turned on my PC today, my PC randomly restarted itself. I don't know what the cause is anymore... I need help

This happens when PSU is not capable/is failing (Happened to me). So, how long have you been using the PSU?

 

[Jason21715]

This happens when PSU is not capable/is failing (Happened to me). So, how long have you been using the PSU?

Not too long, around a year or two.

 

[Ziadul87]

Not too long, around a year or two.

Don't see any problem with the PSU. Let's just wait for someone who might have an idea.
(Your problems seem much likely to be caused by a faulty RAM)
Try checking all the PSU cables and reinserting Rams on different slots

 

[hippohippos634]

Hey, when I turned on my PC today, my PC randomly restarted itself. I don't know what the cause is anymore... I need help

the same thing happens to me and i don’t know what to do or how to fix it sometimes the monitor turns off and it loops the sound like u said and other times it completely restarts

 

[Ziadul87]

Sadly, I currently don't have a USB drive to test my memory. I will have to try and find another solution to test my memory...

You could try this:
Just insert only Ram 1 in each slot and check for stability. Then insert only Ram 2 in each slot and check for stability.

 

[Ziadul87]

the same thing happens to me and i don’t know what to do or how to fix it sometimes the monitor turns off and it loops the sound like u said and other times it completely restarts

Try performing 4-8 rounds of MemTest86. And what's your PSU, GPU , MoBo and CPU?