Question Please help, PC Crashing for no reason

Jul 13, 2023
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Hello, i have a PC that has been having a crashing issue for a while now, replaced everything in the PC besides the case and still having the same problem, no its not a temp issue, took it to Geeksquad they ran in under stress and were unable to replicate the crash so couldn't diagnose, i can be playing the most demanding games with no problem only for it to crash while idle, its just very random with no consistency, usually it turns off without warning leaving no error codes, but this time it bluescreened and left a dump file not sure if that means its the same issue or not but at least its a lead so if anyone can help me understand what this file means i would love the help TY !

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* Bugcheck Analysis *
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IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8073548e8ca, address which referenced memory

Debugging Details:
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KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2405

Key : Analysis.Elapsed.mSec
Value: 4206

Key : Analysis.IO.Other.Mb
Value: 9

Key : Analysis.IO.Read.Mb
Value: 0

Key : Analysis.IO.Write.Mb
Value: 21

Key : Analysis.Init.CPU.mSec
Value: 452

Key : Analysis.Init.Elapsed.mSec
Value: 107870

Key : Analysis.Memory.CommitPeak.Mb
Value: 96

Key : Bugcheck.Code.LegacyAPI
Value: 0xa

Key : Failure.Bucket
Value: IP_MISALIGNED_GenuineIntel.sys

Key : Failure.Hash
Value: {e930d917-b247-3f7f-23cb-88a0c9f1b274}

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Version
Value: 10.0.19041.1


BUGCHECK_CODE: a

BUGCHECK_P1: 0

BUGCHECK_P2: 2

BUGCHECK_P3: 1

BUGCHECK_P4: fffff8073548e8ca

FILE_IN_CAB: 071223-7046-01.dmp

WRITE_ADDRESS: fffff80735efb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
0000000000000000

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

TRAP_FRAME: ffffc985445fd850 -- (.trap 0xffffc985445fd850)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000080 rbx=0000000000000000 rcx=fffff80731023180
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8073548e8ca rsp=ffffc985445fd9e8 rbp=0000000000000000
r8=ffff838105cada20 r9=0000000000000000 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!KeRemovePriQueue+0xba:
fffff807`3548e8ca 46110466 adc dword ptr [rsi+r12*2],r8d ds:00000000`00000000=????????
Resetting default scope

MISALIGNED_IP:
nt!KeRemovePriQueue+ba
fffff807`3548e8ca 46110466 adc dword ptr [rsi+r12*2],r8d

STACK_TEXT:
ffffc985`445fd708 fffff807`35610129 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
ffffc985`445fd710 fffff807`3560bce3 : 00000000`4d52564e fffff807`5f5d0e27 00000000`0e64e50c fffff807`5ecfee7d : nt!KiBugCheckDispatch+0x69
ffffc985`445fd850 fffff807`3548e8ca : ffff8381`07d491c0 ffff8381`07d49080 fffff807`00000000 00000000`0000000f : nt!KiPageFault+0x463
ffffc985`445fd9e8 ffff8381`1bbc5870 : fffff807`3548e560 ffff8381`07d49080 fffff807`35443e70 ffff8381`05cada20 : nt!KeRemovePriQueue+0xba
ffffc985`445fda68 fffff807`3548e560 : ffff8381`07d49080 fffff807`35443e70 ffff8381`05cada20 ffff8381`00000000 : 0xffff8381`1bbc5870
ffffc985`445fda70 fffff807`35526915 : ffff8381`07d49080 00000000`00000080 ffff8381`05cd0040 000fa4ef`b59bbfff : nt!ExpWorkerThread+0xa0
ffffc985`445fdb10 fffff807`35604cf8 : ffffa181`0a936180 ffff8381`07d49080 fffff807`355268c0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffc985`445fdb60 00000000`00000000 : ffffc985`445fe000 ffffc985`445f7000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME: nt!KeRemovePriQueue+ba

IMAGE_VERSION: 10.0.19041.3208

STACK_COMMAND: .cxr; .ecxr ; kb

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

FAILURE_BUCKET_ID: IP_MISALIGNED_GenuineIntel.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {e930d917-b247-3f7f-23cb-88a0c9f1b274}

Followup: MachineOwner
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