Please need urgent help...

[dantej33]

i've been looking for help online and tried countless things, i was playing paladins on fullscreen 800 x 600 and then it crashed so i shut down my pc and now my resolution is stuck on 1024 x 768 when it needs to be 1336 x 768. its been almost 4 hours now and im getting very mad. please help me qucikly.. if theres a program that can force my resoultion please suggest it or any other fixes. ive already tryed to do the "control panel, screen resolution, click on the drop down" but theres only 2 things there 1024 x 768 and 800 x 600. http://prntscr.com/hehctg <- that screen. thanks for any help..

 

[Flyfisherman]

Hi,

Ok.
What system are You on:
Computer name and model?
Or motherboard name and model?
Graphics name and model?
Operating system and 32 or 64- bit?

It sounds to me that your graphics driver does't work and therefore the native graphics driver from the operating system gets in to handle it.
Try to download the latest graphics driver from the manufacturer?

But I have really no clue.
Best regards from Sweden

 

[dantej33]

My computer is a pre-built acer am3300-e1222, everything is the same from when I bought it and never changed / upgraded anything.

Windows 10, 64 bit.

I don't think my intergraded graphics died, but when I tried to run a game that I normal get over 60 fps on I was only getting 6 - 9 so maybe that's it. If it is I have new new gpu (750 ti) on the way but it will be a while and I don't really think that's what happened. Any help would be greatly appreciated.

Also I just factory reset my pc and it's still the same, no idea really...

 

[Glenwing]

Try unplugging the monitor from power for a minute.

 

[dantej33]

Once I'm home I will try, until then any other suggestions? When I factory reset it went back to 1366 x 768 for like 10 minutes then changed back again... I don't think it has anything to do with my monitor but if what you says fixes it I'll pick it as the solution.

 

[dantej33]

The solution above did not work, any other help? Please.. I have no other ideas..

 

[Flyfisherman]

Hi my friend.
That is the problem. I have tried but no success to find any driver.
A pre-built computer normally means - no way to download factory drivers.

However, I might have find something:
You probably have a nVidia graphics and therefore, download and run this tool:
Option 2: Automatically find drivers for my NVIDIA products.
http://www.nvidia.com/Download/index.aspx

 

[dantej33]

I've fixed my problem, for anyone who needs to know how, it was simple. find "device manager" > display device (something like that it will say your gpu name) > right click it > "Install" > manual > something called see previous installs i think > click the one from 2015 or whatever one fixes your resolution. Worked for me after hours and hours of searching

 

[dantej33]

Another good another is kaberi of the iron fortress