Plextor 12/10/32A Problems

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I just got a Plextor 12/10/32A EIDE drive, for my athlon 700. I also have a shuttle DVD rom drive both on the secondary IDE channel. The primary channel has 2 hard drives. This is all connected to an EPOX KX133A MB.

So anyways on to my problem. I just installed the new burner it is the master on the channel, and the DVD drive is the secondary drive. I used to have an HP 2x burner that worked fine in this configuration, however now the Plextor gives me random errors while trying to duplicate a CD. It does this in both DupeCD and Adaptec DirectCD. What happens is when I try to do a direct copy without copying to hard drive first it gets to 80-90 percent completed and then gives me a write error. One time it gave me the error 'commands not sent in sequence'. Further when I do specify to copy to the hard drive first, the DirectCD program just freezes while trying to copy from the DVD drive to the hard drive.

These errors all occur in the Adaptec DirectCD program, when using the plextor CDDupe program it simply freezes on direct copy, and on create image. Sorry for the lengthy post just trying to provide as much info as possible, any help would be greatly appreciated.
 
"Commands not sent in sequence" sounds like you are losing data somewhere. Check your cables on your IDE channels and make sure they are plugged in properly. At higher speeds, outside interferece is more influencial, so you may have a bad cable or a grounding pin isn't all the way in. Have you tried any non-adaptec software such as NERO BURN? It's also possible you have a faulty drive. Anyone else have any more ideas?
 
are you sure youre not trying to copy something with copy protection? most of them give you error message like the ones you are receiving

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So here is what I have found out after doing some more testing. The drive seems to work fine, I installed it in another system I have and it copied a CD fine. This system is a P2 300. I have also read that there are incompatabilities between VIA's busmaster drivers and many CDR writers, however I have uninstalled these and still no luck. I have tested the drive with DMA activated and de-activated. I noticed you mentioned the ASPI layer, did you need to download new ASPI drivers? If so where did you get them. Has anyone else had any problems with via KX or KT133 systems and this burner? The only thing I feel I have left to do is contact Plextor which seems to be a difficult task.

Further I did the succesful burn on the second machine with the same media so it is not that, and the CDs I am burning have been succesfully burned with my old HP drive.
 
I think your problem is that you are trying to copy from a drive that is on the same IDE channel. Switch the burner to the secondary channel as master and put the DVD on the primary channel (as a slave) with one of the hard drives. Additionally, put the other hard drive on the secondary IDE channel. I think you are having data clashes as you send and receive data across the same IDE cable.


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Had to make a new logon because I am at work and didn't remeber my password.

Anyway I will try putting the drives in a HD/CD on each channel configuration, however when I used the drive in my other machine it worked with 2 another CD drive on the same channel. It was the exact same set up minus one HD on the primary channel, so I am doubting this will solve the problem. Also the other problem with this setup is from what I understand, you can't run UDMA/66 with a CD drive that only supports UDMA/33 on the same channel as your HD. Anyone know anything about this? But I will give it a try I am grasping at straws at this point.
 
I think I have finally solved my problems. I got advice from another forum that it may be my ASPI drivers, so I went to the following link www.welcome.to/cloneclinic and used the ForceASPI program to upgrade my ASPI drivers from 4.57 to 4.60. This seems to have done the trick I have tried 2 cds that have burned perfect.

Here is my theory on what was happening. After installing the new ASPI drivers I noticed that the buffer indicator now fluctuates a lot more, before it would simply stay at 98 to 100 percent all the time. This leads me to hypothesize that maybe the Plextor BURN Proof technology somehow relies on the ASPI drivers to tell it when your drives buffer is running low, and therefore when to turn BURN Proof on. If this was the case the buffer may have run out but the drive didnt know it therefore causing errors. Anyway thats the theory and thanks for all the help.