Question Ploptin.dll_unloaded error/ error id 1000. Detail in the description; Would like some help

rcsverige

Reputable
Mar 15, 2021
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My windows explorer.exe crashed today and I received this error in event viewer. I have no idea what it means. I later checked the pathways and here is a screenshot that I linked just below this text. Any help would be greatly appreciated. I would also like to mention that I have a Ryzen 7 5800x3d that I undervolted about 2 months ago seeing as how some of the files are mentioned AMD as I dont have anything else that is AMD. Here are my full specs:
Ryzen 7 5800X3D
ASUS Dual RTX 3060 12gb OC V2
ASUS B550m-a
Corsair Vengeance 16gb DDR4 3200mhz
Samsung EVO 1tb SSD (OS is here)
Samsung EVO 250gb SSD
RM650x PSU


Files with Ploptin.dll

Log Name: Application
Source: Application Error
Date: 09/12/2023 22:39:21
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-KG807LL
Description:
Faulting application name: Explorer.EXE, version: 10.0.19041.3693, time stamp: 0x73148b4c
Faulting module name: ploptin.dll_unloaded, version: 10.0.19041.3636, time stamp: 0x304b4940
Exception code: 0xc0000005
Fault offset: 0x0000000000002cbf
Faulting process id: 0x2180
Faulting application start time: 0x01da2ab5cd4e03ad
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: ploptin.dll
Report Id: 215dc394-c66a-4f54-8e6a-3783eee1d116
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-12-09T21:39:21.0067797Z" />
<EventRecordID>114276</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-KG807LL</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>10.0.19041.3693</Data>
<Data>73148b4c</Data>
<Data>ploptin.dll_unloaded</Data>
<Data>10.0.19041.3636</Data>
<Data>304b4940</Data>
<Data>c0000005</Data>
<Data>0000000000002cbf</Data>
<Data>2180</Data>
<Data>01da2ab5cd4e03ad</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>ploptin.dll</Data>
<Data>215dc394-c66a-4f54-8e6a-3783eee1d116</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
 
scan windows and see if that fixes it
ploptin is part of windows, I don't know what it does... prelaunch optin

right click start button

choose powershell (admin)

copy/paste this command into window:

Repair-WindowsImage -Online -RestoreHealth

and press enter

Then type SFC /scannow

and press enter


Restart PC if SFC fixes any files as some fixes require a restart to be implemented

First command repairs the files SFC uses to clean files, and SFC fixes system files

SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11

another choice is try running an AV scan.
 
scan windows and see if that fixes it
ploptin is part of windows, I don't know what it does... prelaunch optin

right click start button

choose powershell (admin)

copy/paste this command into window:

Repair-WindowsImage -Online -RestoreHealth

and press enter


Then type SFC /scannow

and press enter


Restart PC if SFC fixes any files as some fixes require a restart to be implemented

First command repairs the files SFC uses to clean files, and SFC fixes system files

SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11

another choice is try running an AV scan.
Im running it now. Weirdly enough, after I received the error, I ran SFC /scannow and it found no corrupted or broken files. Its only happened when using windows explorer.exe and its only occurred 2 times.