Dear guys,
Hope this query finds you well. I am facing reading issues with my Sony HD-E1 1TB External HDD recently. It's been almost a month since it's not working (clicking sound comes from it when connected) and I`ve come cross a YouTube video that explained why clicking sound comes from HDD and how to fix it. It said that the head must have been stuck in the middle of the reading surface and couldn't park itself safe in its docking place after reading the data. So I decided to open the HDD today hoping to fix the issue. When I opened the case I noticed it's a Toshiba drive and I opened the top cover expecting to see the stuck head BUT... the head was parked safely in it's place and I didn't know what to do... So I grew curious to see how the head moves when switched on.. I connected it and witnessed the head moving across the reading space back and forth with clicking and some weird noises.. Huh, well that sight pushed my hopes way below.. I`ve uploaded the video of the head moving with sound as well. If any of you guys could lemme know what should I do next, I`ll be grateful. Thank you guys in advance and wishing you a very Happy Christmas and cheerful New year!
PS: Things I`ve tried : 1) Connected in different USB ports (USB 3.0 & 2.0) both front panel and back panel ports. 2) Tried in different versions of Windows and in Linux too. 3) Tried in Desktops, Laptops and even in my HD TV :/
[video="https://www.youtube.com/watch?v=bNTKkPtGaCI&feature=youtu.be"][/video]
Hope this query finds you well. I am facing reading issues with my Sony HD-E1 1TB External HDD recently. It's been almost a month since it's not working (clicking sound comes from it when connected) and I`ve come cross a YouTube video that explained why clicking sound comes from HDD and how to fix it. It said that the head must have been stuck in the middle of the reading surface and couldn't park itself safe in its docking place after reading the data. So I decided to open the HDD today hoping to fix the issue. When I opened the case I noticed it's a Toshiba drive and I opened the top cover expecting to see the stuck head BUT... the head was parked safely in it's place and I didn't know what to do... So I grew curious to see how the head moves when switched on.. I connected it and witnessed the head moving across the reading space back and forth with clicking and some weird noises.. Huh, well that sight pushed my hopes way below.. I`ve uploaded the video of the head moving with sound as well. If any of you guys could lemme know what should I do next, I`ll be grateful. Thank you guys in advance and wishing you a very Happy Christmas and cheerful New year!
PS: Things I`ve tried : 1) Connected in different USB ports (USB 3.0 & 2.0) both front panel and back panel ports. 2) Tried in different versions of Windows and in Linux too. 3) Tried in Desktops, Laptops and even in my HD TV :/
[video="https://www.youtube.com/watch?v=bNTKkPtGaCI&feature=youtu.be"][/video]