Question Possible memory stability issue?

[instawookie]

Recently assembled a dream rig for my brother and its ran fine the past month until this week and started giving BSOD's during gaming and or idling. The only thing I can chalk it up to being is memory instability and trying to operate @ 7600mhz, the issue is it's really inconsistent on the BSOD's, why would it operate good for a month and suddenly become a problem? Can chipsets develop instability over time?

1. So far, I've tried swapping memory sticks around in the A2/b2 slots, I have not tried an individual stick yet, it's on the radar though.
2. We've adjusted BIOS to disable fast boot on memory.
3. Tried XMP profile 2 which set the memory @ 7800mhz with diff timings, same issue.
4. Updated all drivers that's offered in Gigabyte command center, Updated GPU drivers, and Windows 11 Should be up to date, also made sure Samsung magician didn't have any firmware updates for the 990 pro.
5. Ran MSEventviewer and in the logs Event ID 28 occurs and aligns with the system crashes which I believe mentions USB issues? The only USB issue I can think of that he has is a Steel series Keyboard / Headset that can adjust settings through a HUB instead of using windows, so we used Revo uninstaller and refreshed those drivers as well.
6. We have also cleared the CMOS when we had some issues getting into Bios, but he realized his keyboard stores profiles before windows boot and his enter key assigned to another location which was his mistake to why he couldn't get in Bios.
7. His Bios version is F4, and they offer an F5D, but we haven't tried that yet and he's trying to avoid detuning the memory to 7200mhz or 7400mhz which I believe would probably resolve his problems but he's stubborn.
8. I've suggested buying some G.Skill modules and returning them if the same issue occurs 🤔

Rig specs are listed below.
14900k
Z790 Aorus Master X
DDR5 7600mhz Corsair titanium (CL36 I believe)
EVGA 1600W psu
Samsung 990 pro 4TB
Cooler Master HAF EVO
Gigabyte 4090 Water Force
21 D30 fans.......


Thank you in advance for any other solutions or ideas, I can maybe get a screenshot of his MS eventviewer logs later if that helps.

 

[Roland Of Gilead]

Hey there,

Have you tested the mem outside of Windows? Try memtest86+ and let it run for 4 passes. If there any errors, your ram may be faulty.

 

[Highcowlorie]

Hi! Stubborn brother here- Wookie captured pretty much all of the pertinent information in the initial post.
I am pretty new to the nitty-gritty of PC troubleshooting when it comes to the BIOS, ram, etc., so please forgive me if my terminology is incorrect.
Only information I can add is for each crash.
Initial crash that revealed issues occurred when launching Cyberpunk 2077 after a game update.
Further crashes have occurred when updating Voice Channel status in discord, immediately upon launching steam, and few times while idling at the desktop and being afk.
I just finished running the memtest86+, results found here:

https://imgur.com/a/lGMkgph

View: https://imgur.com/a/lGMkgph

All test numbers and addresses of failures are different, though I notice a pattern in the positions of the failures in the expected vs found patterns. Specifically, position 6 was where the failure was for each of the 5 fails. I do not know if this is significant information, please advise. Thank you in advance for any and all help!

 

[Tzumi]

Recently assembled a dream rig for my brother and its ran fine the past month until this week and started giving BSOD's during gaming and or idling. The only thing I can chalk it up to being is memory instability and trying to operate @ 7600mhz, the issue is it's really inconsistent on the BSOD's, why would it operate good for a month and suddenly become a problem? Can chipsets develop instability over time?

1. So far, I've tried swapping memory sticks around in the A2/b2 slots, I have not tried an individual stick yet, it's on the radar though.
2. We've adjusted BIOS to disable fast boot on memory.
3. Tried XMP profile 2 which set the memory @ 7800mhz with diff timings, same issue.
4. Updated all drivers that's offered in Gigabyte command center, Updated GPU drivers, and Windows 11 Should be up to date, also made sure Samsung magician didn't have any firmware updates for the 990 pro.
5. Ran MSEventviewer and in the logs Event ID 28 occurs and aligns with the system crashes which I believe mentions USB issues? The only USB issue I can think of that he has is a Steel series Keyboard / Headset that can adjust settings through a HUB instead of using windows, so we used Revo uninstaller and refreshed those drivers as well.
6. We have also cleared the CMOS when we had some issues getting into Bios, but he realized his keyboard stores profiles before windows boot and his enter key assigned to another location which was his mistake to why he couldn't get in Bios.
7. His Bios version is F4, and they offer an F5D, but we haven't tried that yet and he's trying to avoid detuning the memory to 7200mhz or 7400mhz which I believe would probably resolve his problems but he's stubborn.
8. I've suggested buying some G.Skill modules and returning them if the same issue occurs 🤔

Rig specs are listed below.
14900k
Z790 Aorus Master X
DDR5 7600mhz Corsair titanium (CL36 I believe)
EVGA 1600W psu
Samsung 990 pro 4TB
Cooler Master HAF EVO
Gigabyte 4090 Water Force
21 D30 fans.......


Thank you in advance for any other solutions or ideas, I can maybe get a screenshot of his MS eventviewer logs later if that helps.

Did you manage to fix it? Having a similar issue.

 

[drivinfast247]

Hi! Stubborn brother here- Wookie captured pretty much all of the pertinent information in the initial post.
I am pretty new to the nitty-gritty of PC troubleshooting when it comes to the BIOS, ram, etc., so please forgive me if my terminology is incorrect.
Only information I can add is for each crash.
Initial crash that revealed issues occurred when launching Cyberpunk 2077 after a game update.
Further crashes have occurred when updating Voice Channel status in discord, immediately upon launching steam, and few times while idling at the desktop and being afk.
I just finished running the memtest86+, results found here:

https://imgur.com/a/lGMkgph

View: https://imgur.com/a/lGMkgph

All test numbers and addresses of failures are different, though I notice a pattern in the positions of the failures in the expected vs found patterns. Specifically, position 6 was where the failure was for each of the 5 fails. I do not know if this is significant information, please advise. Thank you in advance for any and all help!

Any more than zero errors mean a problem. Replace RAM or disable XMP.

 

[Highcowlorie]

Did you manage to fix it? Having a similar issue.

I did not get the issue fixed, per se. Over time, the crashes became increasingly less intermittent- The last time I had a boot failure or crash was about a month ago now.
I came to the conclusion that if the problems continued to be frequent enough to be worth it, I would buy new RAM as nothing else has worked to fully stop the crashes, including disabling XMP as drivinfast247 suggested above

 

[Highcowlorie]

Did you manage to fix it? Having a similar issue.

Resurrecting thread from the dead to introduce the solution I eventually found-
BIOS update to version F8 (version F4 at thread creation) corrected instability, also allowed clocking RAM back up to 7600, up from 7000.

 

[COLGeek]

Closing this year old thread now.