Hello,
I have xfinity internet which I setup using the self kit. Gateway/router Arris TG862G is in the living room. I have two rooms adjacent to the each side of living room (living room is in the middle). I have my TV (netflix streaming over wireless) in one of the rooms and I use my laptop a lot in the living room as well as master bed room. I have about 30mbps in the living room while I get about 5mbps in the rooms. I was told that the apartment is pre-wired for xfinity internet. I tried connecting ethernet port to the TV but none of the ethernet ports in any of the rooms are getting the internet. I recently located the patch panel (PS: I am not very sure what it is called) Image of closet internet panel
So, I tried relocating the gateway to the patch panel and connect through the splitter). Initially the main cat5 was connected to the center/input. I removed and connected to the single end of the splitter. Then connected one of the cat5 to the center/input and the other to the gateway. I am still unable to get internet through the wired connection in any of the rooms.
Question1: Is the gateway placement right? Should it be in the closet? Would it not reduce the signal? or should it be placed in the living room which is the central location in my house?
Question2: Please advice how do I get to access wired internet ??
Do I need a switch to get the wired internet ? I notice a blue cable which is cut with the open ended wires. Is this the master ethernet cable which needs to be connected to the gateway?
Thanks in advance!!
I have xfinity internet which I setup using the self kit. Gateway/router Arris TG862G is in the living room. I have two rooms adjacent to the each side of living room (living room is in the middle). I have my TV (netflix streaming over wireless) in one of the rooms and I use my laptop a lot in the living room as well as master bed room. I have about 30mbps in the living room while I get about 5mbps in the rooms. I was told that the apartment is pre-wired for xfinity internet. I tried connecting ethernet port to the TV but none of the ethernet ports in any of the rooms are getting the internet. I recently located the patch panel (PS: I am not very sure what it is called) Image of closet internet panel
So, I tried relocating the gateway to the patch panel and connect through the splitter). Initially the main cat5 was connected to the center/input. I removed and connected to the single end of the splitter. Then connected one of the cat5 to the center/input and the other to the gateway. I am still unable to get internet through the wired connection in any of the rooms.
Question1: Is the gateway placement right? Should it be in the closet? Would it not reduce the signal? or should it be placed in the living room which is the central location in my house?
Question2: Please advice how do I get to access wired internet ??
Do I need a switch to get the wired internet ? I notice a blue cable which is cut with the open ended wires. Is this the master ethernet cable which needs to be connected to the gateway?
Thanks in advance!!